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Hello @Kedalene, Can you check how many full user licenses you still have available? You can do this by going to Setup > Company > View Billing Information in NetSuite. Look for the section labeled Full Licensed Users—this will show you the total number of licenses you’ve been provisioned and how many are currently in use.…

Hello @Kedalene, Changing a customer’s status from Won to Customer-Lost in NetSuite mainly affects reporting and segmentation—the customer will now show up as "lost" in your reports. It doesn’t block transactions or change financial data. Any custom workflows tied to status changes (like alerts or emails) will run if set…

Hi @Member8 Just wanted to check if you were able to see my previous comment. Please provide the requested information so we can proceed with further investigating your concern.

Hello @Brian Finlay, If you need assistance in future, please don't hesitate to let us know so we can provide you with additional support. Thank you and have a great day ahead!

Hello @User_ZCWF3, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hello @Wuebben Design.com, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!…

Hello @User_RLXCM, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! ___ Welcome to…

Hello @User_ZCWF3, It seems like When you use a grouped saved search (with summary criteria) in a KPI or KPI Scorecard, NetSuite doesn’t count the number of rows (i.e., customers who meet your criteria). Instead, it tries to sum or average the grouped values, which leads to those “gibberish” numbers you’re seeing. KPI…

Hey @Brian Finlay, can you try adding a Summary Type to the Search as below ? You can change the Internal ID to Document Number as per your Search, this should be able to summarize the Search.

Hey @Constantly Confused.. Glad it worked!! Feel free to ask questions in future if needed. We will be more than happy to assist you!

Hello @Brian Finlay, You can try achieving this by adding a condition to the results or already filtering it using a criteria. If you can share the Search setup. I can try replicating this on my end and assist you better. ____ Welcome to our brand new corner, "New to NetSuite!" New to NetSuite is designed to provide…

Hi @Member8, Thanks for the update. It would be very helpful if you could share a sample code. If this issue needs more urgent attention, I suggest creating a case so it can be prioritized accordingly.

Hello @Dext3r, It seems like there is already an Enhancement Related to this. Enhancement : 66640 Expected close date in Estimate and Opportunity overrides Start Date in Customer record. However there is possible alternate solution using a workflow and a new custom field. 1. Workflow Setup Workflow Initiation Event Based >…

Hello @User_D5B9W, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hi @User_Q3A12, we're happy to have you with us today—thanks for getting the conversation started! Hello everyone! We’d greatly value your thoughts and experiences in helping out a fellow member. Your input truly makes a difference! ___ In case you know someone who is new to NetSuite, we encourage you to direct them to our…

Hi User! Just checking in to see if you got a chance to look at the comment I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter badge. If you…

Hi @Member8, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter badge.…

Hello @User_D5B9W, You can add Notes Tab Permissions as well as System Notes Permission. Here are the Steps to do the same : 1. Navigate to Setup > Users/Roles > Manage Roles 2. Respective role: Click Edit Note: If the role is a standard NetSuite role, then click Customise and the newly- created role must be assigned to…

Thank you @User_YYLJ9, Feel free to post your Questions/Discussions in the community in future if needed. __ In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them…

Hi @Fabss, we're happy to have you with us today—thanks for getting the conversation started! Hello everyone! We’d greatly value your thoughts and experiences in helping out a fellow member. Your input truly makes a difference! __ In case you know someone who is new to NetSuite, we encourage you to direct them to our newly…

Hello @User_YYLJ9 , Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…

Hey @Constantly Confused.. , Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and…

Hello @Paul Reading, it appears that this issue may require a more detailed examination to resolve. I recommend creating a support case to ensure that our support team can thoroughly investigate and address your concerns. This will allow to provide a more comprehensive solution and give your issue the attention it…

Hello @Member8 , Can you please share your SOAP Request and Response, I will try to replicate the behavior on my end. Meanwhile can you take a look at these SuiteAnswers : 10895 Customer Refund & 81406 Sample SOAP Request to Auto Apply Credit Memo from the Created from Invoice. — In case you know someone who is new to…

Hello @User_YYLJ9 1. This error and warning is caused by not having the Secure Customer Domain license provisioned to your account. Starting April 2, 2025, NetSuite will end support for non-secure (HTTP) domains, and the option to create new, non-secure domains has been removed from all accounts. Suite Answer : 1020423 2.…

Hello @Constantly Confused..,If you need help regarding resetting your API Credentials you can try Resetting the API Password (Integration Token Reset). If you are using Token-based Authentication (TBA) to interact with the NetSuite API: - Go to Setup > Integrations > Manage Integrations > List. - Open the Integration…

Hello @US Water Systems, Inc., Thank you for starting this thread. Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you know someone who is new to NetSuite, we…

Hi @user_5906, glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case you…

Hi, Everyone! @PaulRipley needs our help. Don't hesitate to contribute your knowledge and best practices. In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them…

Hi, Everyone! @James Woods needs our help. Don't hesitate to contribute your knowledge and best practices. In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them…