Ramu Komireddy_9891 · Senior Oracle Netsuite Functional Consultant · SuiteMaster

Hi @User_NQL2C if you satisfied with my insight, please accept my answer.

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Hi @Toanne Termeer if the same item is on three different lines (due to different pricing, promotions, etc.), NetSuite generates three separate Pick Tasks. Can you try this? You can use Multi-Order Picking combined with the WMS System Rule for Cartons. How it works: You release a normal wave containing multiple customers.…

Hi @Yee Yie if possible can you please refer this oracle netsuite help document https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/chapter_1543986177.html#bridgehead_1543986253

Hi @User_1ORGK please refer the below oracle netsuite help topic, Billing Expenses to Customers - https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N1250082.html#bridgehead_N1250469

Hi @Lyssa In NetSuite, Total Interval Value represents the Total Contract Value (TCV)—meaning the total amount of all charges over the entire term of the subscription. Your Term: 3 Years Your Recurring Amount: $1,000 per year Your Total Interval Value: 3 * 1,000=∗∗3,000** Do NOT map the "Price Plan" field: Leave the Price…

Hi @User_7NK3Q In NetSuite, the Header Subsidiary field on almost all transactions (including Requisitions, Purchase Orders, and Sales Orders) is hard-locked and becomes read-only the moment the record is saved. NetSuite does this to protect data integrity because the subsidiary drives the accounting context of the…

Hi @Jet Zhang No, NetSuite does not have a native "Rollback" to automatically reverse SuiteFlow actions or states. Once a workflow executes actions and saves a record, those changes are committed to the database. You can manually change the WF Approval Status field to Approved.

Hi @TeresaC- 2025 if you are satisfied with my comments, please accept my answer.

Go to Setup > Accounting > Taxes > Tax Schedules. Edit the Tax Schedule that is currently assigned to this Item. Click on the Non US Nexuses subtab. Check the list. You will likely see Malaysia there, but not SG or ID. Add a new row for Singapore (SG), and select your SG Tax Code in the Sales Tax Code column. Add a new row…

Hi @Yee Yie to fix this so that SG and ID auto-populate correctly from the Item Tax Schedule, you need to map their nexuses inside the schedule itself

You are very welcome! I am so glad I could help save you from the tedious process of clicking through hundreds of permissions manually.

Hi @TeresaC- 2025 Check the Tax Code on the Sales Order Lines. Look across the columns for the Tax Code and Tax Rate columns. Note: If you do not see a Tax Code column, it might be hidden in your current form view. You may need to click the Customize button on the form, or change your "Custom Form" dropdown at the top to a…

Hi @Salma Salsabila , can you try this, Uncheck the Multiple Sessions for 2FA-protected Users box and click Save. Go back in, re-check the box, and Save again. This forces a backend cache refresh and often instantly restores concurrent logins.

Hi @User_Q6HSC You can deploy a User Event (UE) Script that triggers automatically when transactions are created via CSV import. Create a custom transaction body field (e.g., "Custom Tax Transaction Type"). Map this custom field during your CSV import. The User Event script runs on BeforeSubmit or AfterSubmit. It checks if…

Hi @User_NQL2C NetSuite has created a specific SuiteApp/Bundle to solve this problem. It installs a custom role that mirrors the Administrator's breadth of access but downgrades all permission levels to View. This allows your consultant to see how features, accounting preferences, and workflows are configured without the…

Hi @User_NQL2C In NetSuite, you cannot apply a vendor credit directly to a Purchase Order (PO). This is because a Purchase Order is a non-posting transaction—it represents an intent to buy and does not have a general ledger impact or create an Accounts Payable (AP) balance. Vendor Credits, on the other hand, are posting…

Hi @Salma Salsabila As of 2026.1, only users with 2FA-protected roles can keep up to three active NetSuite sessions simultaneously. Also, a user with the Administrator role must first enable the feature. If you don't enable the feature, no user in your account can use more than one NetSuite session. To enable the Multiple…

Because those subsequent periods are closed, the calendar structure is permanently locked to protect historical reporting. To actually delete or inactivate this adjustment period, you must systematically roll back the period closures. Note: Reopening periods does not delete or change any of your existing transactions, it…

Hi @TeresaC- 2025 NetSuite calculates sales tax based on the Ship To address. If this specific order is shipping to a state, province, or country where your company does not have a registered Tax Nexus, NetSuite will default the tax to $0. Even if the customer is set to "Taxable", if the specific items on this Sales Order…

Hi @User_NJJIH You cannot click or check this inactive box while on this page. NetSuite locks this field on the individual period's Edit page to prevent accidental disruptions to your fiscal calendar. Navigate to Setup > Accounting > Manage G/L > Manage Accounting Periods. Check the Show Inactives box (usually located at…

Hi @Nursalim Make a Copy - If the Resubmit button is missing, the easiest way to fix the problem is to create a brand-new transaction. When a transaction gets "stuck" in a script loop, a fresh record will trigger the approval process perfectly from the beginning. Note: Don't forget to Delete or Void the original stuck…

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Hi @Nursalim, You are completely right—if the approver relies 100% on that email and does not have NetSuite access, they cannot reject it themselves if the email never arrives.

Hi @User_EISLM if access is needed immediately , You can change their email address on their Employee record. Edit the user's Employee Record. Change their email address to an alias. For example, if their email is jdoe@company.com, change it to jdoe+1@company.com Remove their NetSuite access, save, and then re-check "Give…

Hi @Nursalim to resubmit the Vendor Bill and force NetSuite to send a brand-new email notification to the approver, you must first reject the record. According to standard SuiteApprovals logic, you can only resubmit records that have been rejected. Once saved, the Resubmit button will appear at the top of the record.…

Hi @User_EISLM your Administrator's attempt to fix this by simply removing and re-adding your role/access on your Employee record does not clear your 2FA token. The 2FA configuration remains permanently tied to your email profile in NetSuite's backend until it is specifically wiped. To properly reset your 2FA so you can…

Hi @David Achkar since these were intentionally or accidentally unmatched, you simply need to match them again. Bank Data: In your matching screen, look for the corresponding imported bank statement line(s) that represents this deposit (it may be a single lump-sum bank line of 1,544,660.95 or two separate lines). Select…

@Adinath_Bodakhe we implemented this for credit memo transaction. I think it will work for bill credit and bank transfer too. Hope!

Hi @Adinath_Bodakhe we have implemented same for one of the client, Transaction 1: Bill Credit Approvals Bill Credits to post immediately, we will intercept the save process to neutralize the financial impact. 1. Custom Field Creation: Transaction Body Field: Create an Approval Status field (List/Record: Pending Approval,…