Shorin Rio Daa-Oracle · Technical Support Engineer · Gold Trophy

Hi @User_9M9VX, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @MannyGcia, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @ esabis, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

Hi @Vernita, Do you also observe this happening with different items? This will help me with my investigation. Thank you! Regards, Sho

Hi @ User_BOF3R, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @ jb123, Can you share some screenshots of your concern? Kindly remove any personal information. Regards, Sho

Hi @Vernita, Just to confirm further, this is for different lines in your transaction but this is for the same item WTJ-4000W? Regards, Sho

Hi @ User_68KLQ, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

Hi @Kerry H, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

Hi @ Kerry H, If the freight lines in your transactions were setup as Inventory Items, you can check the movement of this item (in and out) through the Inventory Activity Detail Report. You can further customize this report to only show the specific freight line item used in your transactions. Let me know if this answers…

Hi @jb123, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

Hi @Vernita, For now, kindly share a screenshot of your Sales Order and Item Fulfillment for this two item. Thank you! Regards, Sho

Hi @jb123, The SuiteAnswers article also mentioned that this is currently a known system limitation. We apologize for the inconvenience. You can reach out to your Account Manager to consult if this is possible through customization. To our fellow members, if you currently have similar customizations or solutions for this…

Hi @User_68KLQ, Here's the information that you are looking for. Kindly take note that the Bundle ID would depend on your NetSuite version. Bundle Name and Version: Quality Management 26.1 Bundle ID: 591619 Bundle Name and Version: Quality Management 25.2 Bundle ID: 573507 Regards, Sho

Hi @US Water Systems, Inc., Since you mentioned this only started happening after your recent account update, it is best that we file a support case so we can check with them if this is a potential defect or not. Regards, Sho

Hi @ Vernita, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

Hi @Elizabeth Vance, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

Hi @Gina Kessler,glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @Linda Hefty, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @User_FHI5U, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

Hi @User_DMW5Z, We can set this up using Quantity Pricing Schedule > By Overall Item Quantity. For detailed information to set this up, kindly refer to the following SuiteAnswers articles: Using Quantity Pricing Quantity Pricing Schedules Let me know if this help or if you require further assistance. Regards, Sho

Hi @ Vernita, Can you share the details of both lines so I can check their difference? Kindly make sure to do not share any personal information. Regards, Sho

Hi @Elizabeth Vance, Thank you for the confirmation. In order for me to reproduce your concern and check the standard behavior, kindly provide the following: Exact steps to reproduce the concern Screenshot of your field mapping Screenshot of a sample CSV File with a transaction getting the error. When sending screenshot…

Hi @SheryK, Thank you for the confirmation. Since this could be a potential defect from your recent update, it is best that you file a support case. Regards, Sho

Hi @Vernita, Apologies for the confusion and thank you for the clarification. As I have mentioned, normally what we can do in the user interface is also something that we can do through CSV unless it is a known system limitation. Since this is not behaving as expected, I would recommend that you file a support case to…

Hi @User_XQXDX, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

Hi @Elizabeth Vance, May I know if doing this in the UI (not CSV) still throw an error? Normally what we cannot do in the UI, we can't also perform through CSV. Regards, Sho

Hi @SheryK, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

Hi @Vernita, Thank you for sharing your investigation. I would agree that behaviors which are not standard in NetSuite are most likely caused by any form of customizations. In your case, that client script might be the reason. Kindly reach out to the script owner to confirm this further. Regards, Sho

Hi @User_XQXDX, Apologies for the late revert on this one. To have a better understanding of your concern, can you provide us a sample business scenario or how do you want this to be achieved? From there we can confirm if there is a standard way to do it in NetSuite, if not we can refer you to your Account Manager to…