Hey @User_XW280 Did you confirm that everything matches, including the ZIP Code (i.e., extra four digits included)? Do you have one or multiple subsidiaries?

Hey @Panadick, The line-level Memo field is called Description in General Ledger and other reports. You can add this column field from Transactions -> Description:

Hey @Gab JS, If you can run the Billing Operation via AR Role, you should be able to do it via Admin, too. The Admin Role has all permissions, and I haven't seen it error out for something that a custom role can do. If that happens, it might be the browser cache or a defect. Can you invoice the SO that errors out under the…

You can create the custom subtab via Customization -> Forms -> Subtabs -> New -> Add under Entity. Then, create the new field via Customization -> Lists, Records & Fields -> Entity Fields -> New and select the "Project Template" checkbox. On the custom field, select the newly created subtab under Display -> Subtab.

Hey @Pallavi1903, Yes - you can add a Custom Tab and Custom Field referencing a Custom Record. Here is a screenshot to show how it might look for you:

If you received a notification that the email was sent although nobody received it, something must have happened right after NS completed the sent request. Can you set yourself as a recipient and see if you get the email? Also, can you check this SuiteAnswers Article to see if any of these may apply to your use case? A…

Hey @emcee_uk, The most common reason for these issues are Journal Entries impacting AR with a blank "Name" (i.e., Customer/Entity) field. You would need to edit those JEs and add a customer to the AR JE line. Or, if the AR GL was used incorrectly, replace it with the correct GL, which would clear the amount from the AR…

Hey @User_SUFSO, NetSuite has a solid WMS functionality. It appears it wasn't configured correctly for your business use cases. Was there a UAT conducted with proper sign-offs to ensure everything was ready for Go-Live? Your issues can be resolved if you work with a strong NS Consultant specialized in WMS. It is hard to…

Hey @Fabss, You can build a Saved Search based on the "Sent Email List" record to see all sent emails.

Hi @Philip Walklett, You would need to re-create the Matrix items as new Inventory items. The purchasing history can be accessed if you: Rename and inactivate the Matrix Items. Create a custom "Related Matrix Item" field on the new Inventory Item and link it to the old item. This would take some time to do correctly. With…

We can't add more fields to the grouping criteria. This is done on a product level in the back end and is part of the product design. We can't use customization to alter the grouping criteria either.

Thanks for the screenshots. The standard Ship-to field isn't available for selection in the Group Invoices page sublist. You would need to use a custom field for that. You can build a workflow to copy the Ship-to from the native field to the custom Ship-to to show on the sublist as an Additional Column and Additional…

Hi @C RAO, Could you please provide the screenshot of the sublist where you want to add the new column? Thanks.

Hi @User_4R80Z, As you test this in Sandbox, can you delete the revaluation transactions posted into previous periods and rerun the revaluation? As you suggested, if NS already revalued previous periods, it will probably skip those entries instead of reversing and revaluing using the new GL accounts.

Hi @Elizabeth Vance, Are you able to replicate the error the user is receiving? Could you ask the user to clear the browser cache and try again?

Hi @User_M9I5K, The emails are sent according to the criteria in the "Email" subtab of the Saved Search. Do you have the "Recipients from Results" set to Departmental Employees? Could you clarify what you mean by "The view is restricted correctly under my Admin role"? Also, what is the "Access Type" on the Disciplinary…

Most probably, that unlinks the Bill from the PO. You have to keep at least one item line intact from PO to Bill for the link not to break.

Thanks for clarifying. I would recommend the following (high level): Create a mandatory custom field (e.g., called Channel or Customer Type or Category) on the Customer record and a related list/record to track "Dealer" vs. "End User." Create a Workflow on the Opportunity record to prevent selecting the "Closed - Won"…

Hi @Mathias_Netsuite, By default, NetSuite automatically creates Timesheets for the current week and the previous five weeks on the first day of the week for active employees and project resources. Are you deleting those Timesheets? Or are you deleting Timesheets other than those created by the system for the first 6 weeks?

Hi @User_815U9, Let's say you have two Sales Orders: Sales Order 1 - Customer/Dealer is ABC, the End User is XYZ Sales Order 2 - Customer is XYZ (the End User) Would you send the first invoice to ABC and the second to XYZ? Would you recognize the revenue for the first SO under ABC and the second under XYZ? Also, do you…

Hi @bm136, Could you clarify what you mean by "if we do an edit on the PO"? Do you make any changes to the PO Line Fields? Bills are linked with POs via hidden "Transaction Line ID". The transactions will become unlinked if the "linking line" is replaced on the PO or the Bill.

Here is the reference Saved Search (you can drill-down on the summary to see the details):

Hi @Dext3r, NetSuite considers "System" a User with ID -4 (sometimes -5). If you want to enter a condition in a Workflow for a "System" user, you can do that via:

Thanks for the additional information. We can combine multiple lines into one/combined line on a Saved Search: Is this something that might work for you? On a Saved Search, we can't add a "Subtotal" line after listing individual lines.

Thanks for the screenshot of the sorting tab. You are right - I didn't notice that some Total Amounts were misplaced on your screenshot. I have a few questions: Is this a report run for one Subsidiary and single-currency transactions? Is this happening when the report is run in the Admin role? Did you try to clear the…

Hi @User_32GQL, Can you share a screenshot of your Saved Search Result? The part that isn't clear to me is: "But what I want it show all bills of one vendor and subtotal of vendor in one page." Did you mean to say "...subtotal of the vendor on one line/row"?

Hi @Dext3r, Do you have the Custom Sublist created? The "Other Sublist Fields" will appear once you have a Custom Sublist. You can create a Custom Sublist via Customization -> Forms -> Sublists -> New.

Thanks for the response. Do you "Post Time" and record Time Entry as a Cost via the Job Costing feature?

Hi @Anisha., When you create a Sales Order directly in NetSuite, does it create the Customer Deposit, too? What you are describing doesn't seem to be a native behavior. It was probably set up during the integration for a specific business use case.

Hi @Dirk Nieuwkamp, I have two questions: Are you invoicing the "freelancer hours" back to your customers? What do you mean when you say, "offset the vendor bill with the project hours"?