Tom Dalton · Owner · Silver Medal

That goes completely against my belief in Darwinism... yet stupid people breed more! The other thing about evolution is that in business it happens to the company causing pitfalls (not just the stupid people that fall into the pitfall ..as was suggested). In other words... company "a" sells a service with thousands of…

We just simply made payment method mandatory. Yes, and didn't you think "why isn't this defaulted to mandatory ...right out of the box". How often would anyone need a bill paid with no payment method? Defaults should be set for the most common use of the program and I don't think the common use of NS has people creating…

To me it is like encountering a wet spot in a hallway. Some people walk around it and say "wet spot" and that is the last thought or action that they have about that hazard. I prefer to grab something like a chair and slide it over the spot and then tell the responsible party about the hazard. The same goes for any number…

Also I believe there is a system-generated account that is an Other Asset where they park the value of the unbilled Cash Sale. Our problem was never unbilled cash sales. It was ones that were billed using a payment method (method=null) that would never bring us any funds. Then the order was closed because all steps had…

PayPal/verisign, paymentech(when I was in a Yahoo Store) and now Cybersource. I am very "into" clean + easy interfaces and that is why I was so happy after I got into Cybersource. Too many systems look like jumbo-jet cockpits with controls and numbers randomly strewn about. After Cybersource is set-up it is easy to run…

http://www.internetnews.com/wireless/article.php/3688331

Yes we use standard protection like security code and billing address must match the CC record. No we didn't see an increase in fraud. I think our industry is very low on the radar of the CC scammers.

Why. I have it (Payflow Pro) and I'm happy with it. Tom

We pay: Monthly Fee: $35 2.12% discount rate on all cards Minimum Discount/month: $75 Per-Transaction Authorization Fee: $0.25 Per-Batch Fee: $0.20 (so, less that $5/month for most users) Set-up: (I can't remember and it isn't on the statement that I have in front of me) Unqualified or non-qualified transactions have a 1%…

We left Cybersource 3 or 4 years ago. We use Paypal payflow pro.

We use Paypal's PayFlow Pro... For direct credit card transactions we get 2.2% + $0.30 per transaction or ...for "PayPal Express Checkout" we get 1.9% + $0.20 It is a flat fee for all card types, including AMEX. T

Product Councils consist of a small # of customers who are selected because of their heavy use of the features, long term commitment to NS, and history of constructive engagement. Thanks, -e Are they an intentionally diverse group with some e-commerce, some B-to-B, some manufacturing, some that only use NetSuite for…

This is from another thread, but it applies here... I think we should get "enhancement credits" (so many per NS user) and you can apply them towards your enhancement requests. So, you choose "add me to this enhancement" and then NS says "how many enhancement credits would you like to apply toward this request?" ....Lets…

If NS ever fixes the vendor "quantity discounted" item pricing so that it is usable (to those that have vendors with random discount percents that change on every item ...like we do), then i would like to add a detail to how the "update pricing" button on the POs should work. If we set an item's vendor prices up as...…

An enhancement request has been filed for the Update Item Pricing feature. It is ER#125630. OK, but it may be a duplicate. I was email that it would be enhancement 93818. This could be done using a script. I've got a similar problem with our business and have been trying to figure out a way to do it ourselves. Yea,…

This thread is 10 years old. Surly all the kit shortcomings have been addressed! Right? I cant seem to make my promo codes work with any kit items in our web store. Any ideas why?

Bump we still need this.

I didn't know that. I assumed a matrix child item was classified as a matrix item because you must create a matrix item to make a child item.

Maybe I didn't need to separate matrix and non-matrix, but I didn't want matrix parents in there. So, the first saved search was for "Matrix Child = yes" and the second saved search was for "Matrix item = no" and the third saved search was "Type = kit". We only send matrix child items to Amazon (not their parent's price).…

I did it with export, then CSV import ...but took a while. We have 5 or 6 price level and quantity pricing on most items. I started with an export of a search of non-matrix inventory items that had a column for most pricing fields. In my excel file, I had to purge all but "price level = x" as it exports every price level.…

NS should add "you must turn off duplicate check number warnings" to their current debit card instructions. Is there an enhancement to make the word "debit" immune from the duplicate warning? We want to used the word "debit" for checks that are really debit card transactions (as in the NS instructions) AND we don't want to…

Is there a way to make NS ignore the duplication of a check number ONLY when the check number is "debit"? their instructions say... To enter non-check debit transactions: 1. Click the Transactions tab. 2. On the Transactions page, under the Bank heading, click Write Checks. 3. On the Check page, verify that the correct…

Keith, Have they got the bugs worked out with all Cybersource/NetSuite compatibility issues? We have a Cybersource account, but we currently use Verisign. I didn't want to switch until I knew that they had any initial bugs worked out. What is your current recommendation for using Cybersource in NetSuite? -T

see thread called "Adjusting order causes excess inventory problem in NS". I was dealing with the same problem. The "refund item" needs to be a non-inventory service item. I still think that NS should reconsider messing with the inventory in that situation OR they need some sort of order alteration wizard that asks…

I agree that refunding through the cash sale should have an obvious way of not returning the item to inventory. In the mean time, there is a handy workaround. For a return of one widget with $10 cost, do this on your refund... Item.......Quantity........Rate.....Amount widget........0...............$10...........$10.....…

Paul, is NS now working perfectly with Cybersource? Can you even process credits to the customer's card without leaving NS? -Please advise, -Thanks, Tom

Can someone tell me the pros/cons of... Cybersource -vs- PayFlow Pro -vs- WorldPay -vs- SECpay T

Good news. Crediting a credit card FROM NetSuite to Cybersource works fine. You no longer have to leave NS to do the credit. All features work good, BUT two things you should know. 1. Any OLD sales orders that you RECEIVED through verisign (or any Non-Cybersource processor) before changing to Cybersource can not be…

Cybersource does not interact with Netsuite in any way for credit card credits. You are forced to get the actual customer credit in Cybersource's virtual terminal and then copy and past the info into the customer record in NS. It is very time-consuming and error-prone. Has this been fixed? If not, will it be fixed in…

I see that Cybersource has it's own way of accepting paypal payments. Has anyone tried Cybersource's paypal payment system in NetSuite? Does it work good? T