Tom Dalton · Owner · Silver Medal

What is especially UNFORTUNATE about this case is that all of the people who read this thread and say "This isn't effecting me because I don't use GoDaddy" aren't realizing that it is affecting them because many of their customers may use GoDaddy hosted domains and email and they are NOT getting emails that are sent to…

Would NS post a list of all of their email IP addresses? GoDaddy also asked me to produce the list of IPs or a copy of a bounced email or else they can't help us. ...or NS, could you call GoDaddy at 480-505-8877 and ask them why your emails aren't going through.

If it is caused by GoDaddy, then they said they would need a copy of a bounced email from NetSuite to our email account. They said they could trace the problem by the information in that bounce. Unfortunately, I don't have that information. NS, can you proved the information from a bounced NS email that was sent to a…

We are still getting only about 10% of the emails. On the NS back-end we may show new sales orders # 1001 through 1011 and yet for our copies of the email confirmations ...we only have # 1005 and 1009. That was true up until 5pm CST. Tom

This morning NS called to say the problem was fixed. I informed them that it isn't fixed. She sent me another test email which never made it to us. Today we are getting about 1 in every 10 emails from NS. They say the problem is at GoDaddy. GoDaddy says "we can't help without all mail server IP addresses or a copy of a…

I started a thread on the same issue. The thread is called "I'm not getting NS order or FAX confirmation emails". Are you both using GoDaddy to host your email? I'm curious if it has anything to do with GoDaddy or if NS is completely at fault. I put a case in with NS. After testing with NS, we discovered that we CAN get…

My mistake. It had to be activated in the preferences. It defaults to "off". -Tom

This feature is mentioned in the v2008.1 release notes. I just tested in the v2008.1 beta and it wasn't there. Why isn't it in the v2008.1 Beta? I was using Firefox on a mac. When is it this feature coming out? -Tom

Looks like this request (Enhancement 65446) has the highest number of votes in the "enhancement category" titled "USABILITY - Dashboard & Interface". Hopefully that means that it is just a matter of time before they add it. GOOD new for mac users. New mac releases today (click "software update" within your mac OS and you…

Maybe NS could get that functionality with this... http://www.activsoftware.com/detail.cfm/id/5038 http://www.activsoftware.com/activedit5/example.cfm ...like I said...I don't know much about this ..except that I want that functionality back.

NS is 100% stable on my mac. It works great except for the missing features (like the one that this thread is about). NS never crashes FireFox. Are you using an intel mac and are you using firefox v2.0.0.6 ? Are you using mac OS version 10.4.10? T

NS, you could support one of your customers (Ephox) and make all mac users happy by looking into Andrew's product. -Tom

Thanks for the good news Luke! -Tom

Vicki, vote for Enhancement 65446 if you want that feature in NS. It is a handy feature and seems to only be controlled by a server plug-in. NS just picked a plug-in that is WINDOWS only. They could have just as easily used one of the other plug-ins that are available. Anyhow, add your name to the enhancement and they…

This post was started in 2006. Has there been any advancements in getting address verification in NetSuite without paying for third party services? We've been getting more UPS fees lately for missing suite numbers and incorrect zip codes and an address verification tool would save us money. -Tom

This enhancement has 80 votes. That is by far the most in the category of "USABILITY - Dashboard & Interface" in the NS support center lists of enhancement requests. Another request (#81859 in the same category) with only 19 votes has a release date. Is there any news on when enhancement # 65446 will be released? -Tom

When NS does add a mac-compatible Word-Like visual html/text editor, it would be nice if they made it more advanced. CityMax offers both a basic and an advanced editor (and they are both 100% mac compatible). see basic editor... http://www.citymax.com/hp/doc/198.htm?url= see advanced editor...…

D.J., Not only would this get our images into Yahoo and Google's "image search" ...I believe having the relevant terms in our picture URLs will help our "natural rankings" for the entire page. NS, this is why we want to be in the Google "image search"...…

I found a way to have descriptive image URLs in NS, but now I need a fast way to automate the procedure OR NS can add descriptive image URLs as a option. Here is how to do it yourself. Any image stored in the NS image folder will have a cryptic URL, like...…

How about "descriptive URLs" for images? You would just enter a descriptive URL for each image, and the Web store would use the descriptive URL instead of the abstract URL to refer to the image. Would that be acceptable? Yes. That would be GREAT.

We still want this feature. Our competitors have their product images all over "Google image search" results. Our product images aren't in "Google image search" results because their image URLs are too abstract. We can't get our images in there very easily without an enhancement from NetSuite. NS, can you help us out with…

We had our MAIN page or "home" page as a static hosted page that we designed and then hosted in the NS file cabinet. There was one subtle thing that we didn't like about our hosted home page (the long URL) and so we designed a custom template so that we could use a dynamic page as our home page (and also get the short root…

Has anyone tried using http://infomedia-solutions.com ? Tom

I didn't have the v11 drop that you had, but October has been about 1/2 of normal (both sales and web page hits). Has anyone else experienced a drop since October 1st? T

It must just be your business. One thing that may make our graph different is that after v11 we changed some SEO strategies and we also took advantage of some new features in NetSuite. We went to descriptive URLs (to help our natural rankings in the search engines) and we started using Google sitemaps and we started…

I don't know the answer to your particular problem, but I would also like the item Meta Tag HTML to be dynamically created. Like this.... If Meta Tag HTML = NULL, then... META name = Store Display Name (and) If Meta Tag HTML = NULL, then... META keywords = based on name (like NS does when bulk setting URL components) By…

Two questions about the trend Graphs in NS. 1. NS said that with v11.0.4 they would be dropping the incomplete data at the end of the graphs. So, the graphs would always end with the most current "whole unit" (month, week, quarter) ....but it looks like it still shows the incomplete data thus making the trend graphs…

So is CSV working for matrix items?

If you ask me, the image resizing SHOULD have been an option in the customizable layouts at "setup -> web site -> layouts" and NOT a global setting. As a global setting it is worthless to us!! We have some densely populated categories where we want little 50px by 50px thumbnails and we have other categories where we only…

Looking at another thread, there is an existing request to make drip marketing "point and click" for those of us that aren't java programers. Enchanment request number (# 112616).