Tom Dalton · Owner · Silver Medal

Yea, I learned that my goals were unachievable and that NS either has bad design or bad legacy issues when it comes to item creation. This particular issue (what fields to plug predetermined item data) should NOT be a difficult issue. ...or at least it never has been a difficult issue in ANY program or web service that I…

As Ray points out, there is a bewildering number of ways to set this up, and matrix items create other options and problems. We are just starting with NS and have redone our entire inventory- twice. Fortunately, its only about 250 Items, and we seem to have what we need... We also redid ours more than once and it still…

I appreciate that answer Jim and I see your issue with the hierarchy. Now, back to my question. My hypothetical store is so simple that I don't use a hierarchy because I only have TWO items for sale. One is a matrix "chuck 'o wood" available in birch and oak and one is non-matrix (twig o' wood). T

Maybe I could use you as a picture post card here :-) ?. a testimonial if you like !. :-). You are going through what we are trying to avoid on our business process projects.. So, if I pay you ...you will provide the proper answer to this question? Email me. I'll pay for the answer. Ray, in many areas I would agree that a…

I can't believe how OT this thread has become. All I want to know is... Item Name/Number: Item Number/Code Display Name/Code: Item Name or Item Name/Number: Item Name Display Name/Code: Item Number/Code and why it must be confusing and vague and not just... Item Name: Item Code/Number: Which would make it so much simpler…

"change your requirements" is a nice way of saying what I really did ...which was to "lower my expectations" of NetSuite. My goal post is in the same location, but I am settling for less than a shot down the middle of the goal. My expectations of NetSuite are based on past experiences with other ecommerce platforms. I…

I use a simple descriptor for all parts. Cisco parts are "Cisco-" Quintum parts-"QTM-" Our own parts that we manufacture are "IPG-" The same is true for generic cables "CAB-" and all of our chassis start with... That is the kind of information on the formatting of part numbers that I do NOT want to incorporate into this…

This question is ONLY directed to people who have NOT run into problems with item searches. Maybe I shouldn't have included that stipulation.

Angela, you told me that you don't use matrix items at your company...so you couldn't really understand the issues we are up against (with a mix of both item types at our store) until you add matrix items to your store. The naming fields don't behave the same between the two item types. So, your vote for "lowered…

Or naming goal (other than in-site and back-end searchability) has to deal with the organization of data in the columns of forms (PO, SO and web-store shopping cart). On forms in both the back-office and the web-store's shopping cart, we don't want redundant columns of data like this...…

I'm not playing a game. you are reading me wrong. I just want to figure out where to plug in my pre-defined names and part numbers. I can do it for one item type or another ....but not for a combination of both matrix and non-matrix items. (and still achieve my goals that were explained earlier) -Tom

Is there any flaw in the logic that NS could and should simplify the naming fields? Why is that ONLY at NetSuite you would need a "process engineer" just to name your items. I have used other leading products (like Mail order manager) and intuition alone was more than enough to go on. The fields are USUALLY self…

Believe me though - Item design is not one of my passions - I will pass on that one Ferrago Ray, it is not "Ferrago". It is "Farrago" which I came up with for this group because at the time ...I thought that "Farrago" was fairly synonymous with "NetSuite" (in my opinion) ...look it up. So, looks like I stumped you by…

Our closest item naming arrangement for meeting our naming goals (as described in the above post) is as follows: First, set these two settings. 1. Home > set preferences > general ... check "Quick Search Uses Keywords " 2. Set Up > Company > general preferences ... check "Show Display Name with Item Codes" Using the…

Ray, Is the above sample correct?

Sweet. Now, if I can get an example of a matrix item. What I am trying to show is that there is no good answer or if there is ...we haven't found it after devoting MANY hours to the quest to name our items. It wouldn't be a complicated issue if we didn't use both Matrix items and non-matrix items. Ray, these are NOT…

Whats important here - if you are only talking about a store - then your correct. the fields are self-explanatory. Bingo. I am only talking about web store with the one exception being searchability when adding items to the a SO. Those are the ONLY TWO things I care about with the item naming scheme. So, are the fields…

Ray, I don't understand your answer. The criteria are simple. No commissions. No UPC codes. Nothing fancy. No assemblies as these are non-inventory items that will be drop shipped. I laid out ALL of the criteria that is needed to answer my question. You say "highly depends on web site searching". Yes, and so my criteria…

Awesome Andrew! Just what I was looking for. Now, do you use matrix items? if so, how do you name them? I have found that using the same scheme in BOTH matrix and NON-Matrix will cause problems (inconsistent behavior between the two). -Tom

Maybe someone from NetSuite can answer this simple question. Then I can switch some of our items over to the "official" naming scheme and see if we still have the same problems with item searches ... item searches in both the WEB STORE and item searches when adding an item to a SO (in the NetSuite back end). For our needs,…

Hi Tom, I don't think there is an actual guide for this, but there is a lot of info in help. Yea, I noticed that ...but it's not cohesive. It is a bunch of "micro instructions" of one specific function and then another. I want the broader picture. I want diagrams and instructions showing the typical work-flow ....how all…

Clearly, the shipping doc could use additional help in the form of a process workflow chart that culls the appropriate discrete tasks (micro instructions, as you called them) into a workflow for setting up and using shipping. We are working on moving the help into a more process and task-oriented format - if you look at…

WHERE is the NS User Guides that covers UPS label integration and other SO fulfillment topics? I go to... https://system.netsuite.com/app/help/helpcenter.nl?topic=help&whence= I open every "user guide" looking for the comprehensive NS shipping guide. I found no User Guide for shipping sales orders and UPS integration…

Ditto. Put me on the list for receiving manuals without having the expense of traveling across the county to attend a workshop. I would love to attend a workshop if it was offered in my area (The middle of nowhere, IL). NetSuite, please stop looking for things "not" to include when users subscribe to your system. As JFK…

Are they same as the PDF guides that we can download and print? T

Ray's survey got 52 and we got 29. I mentioned our poll early in this thread. I do this because so many written opinions in this group have an odd tendency to disappear forever (like the recent thread with "$.50" in the title). "opinion threads" that seem to follow the rules of conduct get yanked by someone for some…

We got 29 responses to our NS user opinion poll. I posted the results on my NS blog at... http://netsuite.wordpress.com/

Netsuite as a product: 6 out of 10 (10 out of 10 as a concept) Netsuite customer relations: 4 out of 10 Netsuite support: 2 out of 10 Overall cost benefit: 3 Fit for your business: (n/a) this question is contingent on the above questions Are you as a company maximizing the potential of Netsuite: 3 NS is 10 miles wide and…

I can't use anything posted in this group. You would have to email it to me and not post it in here. Sorry, but that is the policy of the NS user's forum. T

Ray, it would be nice if your survey would also ask about "ease of use"/interface for several areas and also ask about performance and reliability and ducumantation. T