Tom Dalton · Owner · Gold Medal

I think we should get "enhancement credits" and you can apply them towards your enhancement requests. So, you choose "add me to this enhancement" and then NS says "how many enhancement credits would you like to apply toward this request?" ....Lets say that we each get 50 "enhancement credits". I could then apply 30 credits…

Most established users and NS decision makers didn't see the problem with vague NS fields like "Item Name/Number". Which is it? Name or Number? "Display Name/Code"... which is it "item code" or "item display name". What happen is exactly what we thought would happened. Just last week we went to use a pre-built 3rd party…

I see this thread was re-opened. After all this time in NetSuite, I still think it is ridiculous the we had to struggle so much to figure out which field was to be use for ITEM NAME and which field is to be used for each items NUMBER/CODE. I still have no clue why it had to be that way. What was the advantage of the vague…

Now Now Mr Tom. You know that is not a true statement. I dont use matrix items at skyytek - but - you bet - I understand them. Ray, I know you know a lot about NS, but you would know even more about matrix items if your store used them for 1/2 of your items. You would be more familiar with how their sales data shows up in…

You can't create one matrix item or "play with them" in a test environment and understand what I am talking about. Your live store doesn't use matrix items. You need to operate a store with a mix of both types of items. You need to have a history in your live web store with many of both types of items working together.…

Ray, now we are "on the same page". I tried the formula posted above. It had a few problems. One: When adding a matrix item to a SO in the back-office, I could type "123456" and click tab and get a lists of matching items, but when adding a matrix item to a SO, I could not type "Coswell Cog" and get a lists of matching…

So, Ray... would yours look something like this... NON-MATRIX ITEMS ----------------------------------------------- Item Name/Number: 123456 Display Name/Code: Coswell Cog Vendor Name/Code: ___________ Sales Description: Coswell Cog are the best Cogs in the world. Store Display Name: Coswell Cog (SKU# 123456) . MATRIX ITEM…

The problem with not having SPECIFIC USE naming fields like "DESCRIPTIVE NAME=" (and not "Item Name/Number") OR "Item Code=" (and not "Display Name/Code") is that you get some NS users putting the "descriptive name" in "Item Name/Number" and some users putting it in "Display Name/Code". You also get some NS users putting…

If you have the options setup as I defined then it actually does a keyword search. I seem to recall that some settings are needed at the global level though -setup/general/show display names with item codes (not entirely sure btw). I have that setting activated (and I always had it activated). It doesn't help with that…

Yea, I learned that my goals were unachievable and that NS either has bad design or bad legacy issues when it comes to item creation. This particular issue (what fields to plug predetermined item data) should NOT be a difficult issue. ...or at least it never has been a difficult issue in ANY program or web service that I…

As Ray points out, there is a bewildering number of ways to set this up, and matrix items create other options and problems. We are just starting with NS and have redone our entire inventory- twice. Fortunately, its only about 250 Items, and we seem to have what we need... We also redid ours more than once and it still…

I appreciate that answer Jim and I see your issue with the hierarchy. Now, back to my question. My hypothetical store is so simple that I don't use a hierarchy because I only have TWO items for sale. One is a matrix "chuck 'o wood" available in birch and oak and one is non-matrix (twig o' wood). T

Maybe I could use you as a picture post card here :-) ?. a testimonial if you like !. :-). You are going through what we are trying to avoid on our business process projects.. So, if I pay you ...you will provide the proper answer to this question? Email me. I'll pay for the answer. Ray, in many areas I would agree that a…

I can't believe how OT this thread has become. All I want to know is... Item Name/Number: Item Number/Code Display Name/Code: Item Name or Item Name/Number: Item Name Display Name/Code: Item Number/Code and why it must be confusing and vague and not just... Item Name: Item Code/Number: Which would make it so much simpler…

"change your requirements" is a nice way of saying what I really did ...which was to "lower my expectations" of NetSuite. My goal post is in the same location, but I am settling for less than a shot down the middle of the goal. My expectations of NetSuite are based on past experiences with other ecommerce platforms. I…

I use a simple descriptor for all parts. Cisco parts are "Cisco-" Quintum parts-"QTM-" Our own parts that we manufacture are "IPG-" The same is true for generic cables "CAB-" and all of our chassis start with... That is the kind of information on the formatting of part numbers that I do NOT want to incorporate into this…

This question is ONLY directed to people who have NOT run into problems with item searches. Maybe I shouldn't have included that stipulation.

Angela, you told me that you don't use matrix items at your company...so you couldn't really understand the issues we are up against (with a mix of both item types at our store) until you add matrix items to your store. The naming fields don't behave the same between the two item types. So, your vote for "lowered…

Or naming goal (other than in-site and back-end searchability) has to deal with the organization of data in the columns of forms (PO, SO and web-store shopping cart). On forms in both the back-office and the web-store's shopping cart, we don't want redundant columns of data like this...…

I'm not playing a game. you are reading me wrong. I just want to figure out where to plug in my pre-defined names and part numbers. I can do it for one item type or another ....but not for a combination of both matrix and non-matrix items. (and still achieve my goals that were explained earlier) -Tom

Is there any flaw in the logic that NS could and should simplify the naming fields? Why is that ONLY at NetSuite you would need a "process engineer" just to name your items. I have used other leading products (like Mail order manager) and intuition alone was more than enough to go on. The fields are USUALLY self…

Believe me though - Item design is not one of my passions - I will pass on that one Ferrago Ray, it is not "Ferrago". It is "Farrago" which I came up with for this group because at the time ...I thought that "Farrago" was fairly synonymous with "NetSuite" (in my opinion) ...look it up. So, looks like I stumped you by…

Our closest item naming arrangement for meeting our naming goals (as described in the above post) is as follows: First, set these two settings. 1. Home > set preferences > general ... check "Quick Search Uses Keywords " 2. Set Up > Company > general preferences ... check "Show Display Name with Item Codes" Using the…

Ray, Is the above sample correct?

Sweet. Now, if I can get an example of a matrix item. What I am trying to show is that there is no good answer or if there is ...we haven't found it after devoting MANY hours to the quest to name our items. It wouldn't be a complicated issue if we didn't use both Matrix items and non-matrix items. Ray, these are NOT…

Whats important here - if you are only talking about a store - then your correct. the fields are self-explanatory. Bingo. I am only talking about web store with the one exception being searchability when adding items to the a SO. Those are the ONLY TWO things I care about with the item naming scheme. So, are the fields…

Ray, I don't understand your answer. The criteria are simple. No commissions. No UPC codes. Nothing fancy. No assemblies as these are non-inventory items that will be drop shipped. I laid out ALL of the criteria that is needed to answer my question. You say "highly depends on web site searching". Yes, and so my criteria…

Awesome Andrew! Just what I was looking for. Now, do you use matrix items? if so, how do you name them? I have found that using the same scheme in BOTH matrix and NON-Matrix will cause problems (inconsistent behavior between the two). -Tom

Maybe someone from NetSuite can answer this simple question. Then I can switch some of our items over to the "official" naming scheme and see if we still have the same problems with item searches ... item searches in both the WEB STORE and item searches when adding an item to a SO (in the NetSuite back end). For our needs,…

Hi Tom, I don't think there is an actual guide for this, but there is a lot of info in help. Yea, I noticed that ...but it's not cohesive. It is a bunch of "micro instructions" of one specific function and then another. I want the broader picture. I want diagrams and instructions showing the typical work-flow ....how all…