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This seems like a very basic question for what should be a common problem among SuiteTax users - does it usually take 4+ business days to answer? We really need faster turn time.
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I've responded. It was just the standard acknowledgement email.
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Hi Angela, Case # 6932186. I am an authorized contact. I've been an Admin for 6 years but just recently joined the company I'm currently working for. Thanks for the suggestion - hopefully the community can help.