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Sales
Discussion List
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Why does my application composer does not load?Summary: My application composer does not show anything. I tried to clear cache and different browsers. Also, i restart and shut down my machine but still shows nothing.… -
POST works from POSTMAN but not from groovy triggerSummary: We are triggering the PAAS service to post the data from cx system, we are able to post and getting the response from 'Postman' when we try the same from groovy…
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Issue trying to read attachment in Groovy scriptingSummary: We are trying to read the contents of an activity attachment and upload to an external web service in Groovy scripting. We are having issues with taking the Fil…
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Where I can View the record name of a custom objectSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Do we have customer creation approval work in oracle Fusion Customer Data managementDo we have customer creation approval work in oracle Fusion Customer Data management
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Add Contact button on an Oracle Service Request (SR) not showingSummary: Content (please ensure you mask any confidential information): Hi all, I logged an SR ticket through the Oracle Service Request portal and this morning I was ab… -
Need Streamline Product Creation and Product Assignment Workflow to Avoid DuplicationSummary: Our users are facing challenges with the current process of creating products. They want to be able to type in the product details directly in the opportunity r…
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The Updates done in Partner records via Import is not appearing in the Change History tab.Hi Team, The Updates done in Partner records via Import management is not appearing in the Change History tab of the Partner record. Scenario:- We have updated some comm…
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custom business logic not working while we Import using importActivities rest endpointSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Unable to get long text field value in a single rest api callSummary: I'm trying to hit the sales opportunity api to get Opportunity Description directly but it doesn't show up in json, but shows as an enclosure link, and I wish t…
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How to delete product groups in bulk and set free the reference numbersSummary: Hello, how are you doing? We have a product catalog today, that has many structural problems. So we are going to create a new one. The important thing, is that …
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Unable to create an attachment using the crmService ActivityService createAttachment serviceSummary: Im trying to upload an attachment using the ActivityService.WSDL. I'm sending a request with the attachment information, and it response message is SUCCESS. Whe…
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how to enable linkedin for contact in redwood salesSummary: How do we enable the LinkedIn page in Redwood? We don’t see the LinkedIn page on the Redwood side, but we can see it in the Classic UI. How to enable the same i…
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view an audit of object in otbiSummary: We want view the information of a Oracle Sales object (account, activity or whatever) audit in OTBI, OAC or via api. It is possible? Content (please ensure you …
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How to remove or change color of banner in redwood foldout view?Summary: There is an ask to recolor or remove this banner attached from redwood views (List & Foldout) Content (please ensure you mask any confidential information): In …
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Forecast Options in Classic UIHi there, we are trying to set up the Forecasting in the Classic UI according to the requirements of our customer. The requirements are the following: Forecasts should b…
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Microsoft 365 Outlook Add-In Shared Item Syncing IssueWe have an issue with sharing item in Microsoft Outlook. After sharing an item, it just spins for about 3-4 minutes—sometimes displaying a message that it has timed out.…
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How to report out of the CDM Manage hierarchiesSummary: How to create reports from CDM Manage hierarchies data? Content (please ensure you mask any confidential information): Client has CX Sales and CDM implemented. … -
Access Group Members - Different results on screen and APISummary: Hello, I'm facing a situation where an user is added to a Role on Security Console, I can see that the user has been added successfully but it is not present in…
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How to change the default option for Record Set in workspace?Already changed the default option from 'All records I can see' to 'My subordinates are on the team' on sandbox and already published it. After publishing, the change is…
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Unable to fecth a single record fron custom CPQ Data using Groovy ScriptSummary: From Oracle Sales Cloud, we are attempting to retrieve data from custom CPQ data tables using the REST API described below, but we haven't successfully obtained… -
Global Search : FND-6603 Search ErrorThere has been issue when using Global Search. When we are trying to search on the home page, we are receiving the error below. However, when we go to workspace and try …
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How To Make Opportunity Amount Convertion Rate Follow A Specific Date's Rate Instead Of Daily RateSummary: Requirement to setup Opportunity to make the amount not impacted by current Daily Rate convertion. Currently, Opportunity Amount in reports is converted to USD …
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Configuring Notifications for Overdue Opportunities with Unchanged Status??Summary: I am looking to set up a notification system within Oracle Sales Cloud that alerts me when an opportunity's close date has passed, and the status remains unchan…
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Is it possible not to clone the Security Console?During a refresh environment, i.e. P2T clone, is it possible not to involve the security console or at least the Job Role name of users?
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Can we Bypass code on field and object level triggers on CX Application composer, invoked by APISummary:We are using Application composer tool to create custom object, also written groovy code on few field level and object level triggers in CX sales cloud to perfor…
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Is there a way to bulk import Person as resources?Summary: I would like to update existing Person as Resources with the tool Import management, is this possible? Content (please ensure you mask any confidential informat…
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Is Household an Organization or Group in TCA under Oracle Fusion CX Sales and more questionSummary: Trying to validate some Proof of COncept for Fusion CX Sales Implementation and came into some questions that need some clarification one: 1. Is Household an Or…
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Error In Workspace when Mass Updating ObjectsIssue Summary: In update 24B, Oracle introduced Parent-Child relationships between fields. We’re now encountering a problem with the Region and Branch custom fields due …
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The Description in Activities is not in format when the Activity is sent as emailSummary: When a task is created the description is captured in a format. When record is created an Email will be sent with all the details. So, the description is concat…