To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Receivables & Collections
Discussion List
-
Need help finding OTBI Reports in Oracle Financials. List of report names provided in Summary.Trend indicator DSO(day’s outstanding) o Average days outstanding by month Average Invoice Day’s Current Average Invoice Days Overdue Average Invoice Dollars Current Ave…
-
Unpaid reason in CollectionsHello We are looking to add a value for Unpaid reason for Collections. Does it have an related implications beyond just being a drop down option? Thank you.
-
Freeze (Gray out) Receivable Account under Review DistributionsSummary: We would like to Freeze (Gray out) Receivable Account so business users will not update/edit Receivable Account under Review Distributions: Requirement: Transac…
-
Read only mode error in edit site page of Manage CustomersWhen a read-only user having access to manage customers, they query a customer and choose a site to look into the details of the customer. After the work is done, the us…
-
Document Sequences and Copy document number to transaction numberSummary: We want to enable GAPLESS sequence for AR transactions for transaction sources. Please see screenshots attached - Error is ORA-01407: cannot update (???) to NUL…
-
Why is the invoice still showing an unearned balance after revenue recognition is completed?Summary: I’ve just created an invoice as a bill in advance using the revenue scheduling (5 days) type Daily Revenue Rate, All Periods. I’ve also filled in the start and …
-
'SOAP Web Service Receivables Standard Receipt and Receipt Application' performance issueWe are using Oracle provided 'SOAP Web Service Receivables Standard Receipt and Receipt Application' to apply receipts in Fusion and have some receipts that have 400,000…
-
Is it possible to add receipt/invoice comment field in the review customer accounts screen ?Summary: Is it possible to add receipt/invoice comment field in the review customer accounts screen ? Version (include the version you are using, if applicable): Code Sn…
-
Which table contains Credit management, Credit scoring model detailsSummary: Could you please provide the name of the backend table where the details of credit collection data points, such as category, data point name, DataPointId, data …
-
Manage Receipts UI in Accounts Receivable Not showing results using Descriptive Flex Fields.We have created a Descriptive Flex field with two attributes processed and unprocessed at the receipts creation. If users assigned the processed attribute to a receipt a…
-
Updated receipt does not allow reconciliation with cash managementSummary: When manually updating an accounted receipt and adding a parameter, this is the message that appears: "The dates of the selected zero amount system transactions…
-
"Create Debit Memo" not selectable in "My Receipts" UISummary: Hi Oracle community, Why is the "create debit memo" option not selectable when trying to return receipt in "My Receipts" application in RSSR? Is there a way to …
-
Clarification Required on Strategy Task Cleanup in Advanced Collections DashboardSummary: Hi Team, We have implemented Advanced Collections and updated the dashboard with a new strategy. The strategy was executed successfully, and the first task — a …
-
Clarification on Customer Account MergeSummary: Due to an internal requirement, we might have a situation where the same customer might have two accounts in ERP. Is there a way to either transfer or link hist…
-
Print Receivables Transactions send email to all contacts email addressesSummary: Print Receivables Transactions send email to all contacts email addresses even though it has customer contact defined Content (please ensure you mask any confid…
-
AR Prepayment Button is not visible in 25B in Oracle DemoAR Prepayment Button is not visible in 25B in Oracle Demo
-
How to create Credit Memo automatically from the existing transcation?Let say I have an Invoice with these details: Customer=ABC, Qty=10, Unit Price=100, Total Amount=1000. Can I have credit memo created automatically by the system with th…
-
Issue with "duplicate" action in Billing - ReceivablesSummary: Hello, Content (please ensure you mask any confidential information): The client do every month a recurrent invoice in AR to avoid to create it manually. They t…
-
Some receipts cannot apply to invoice by using Appy Receipt using AutoMatchSummary: Some receipts cannot apply to invoice by using Appy Receipt using AutoMatch Content (please ensure you mask any confidential information): We create several rec…
-
Bill Management: Payment processor not working properly contact payment administrator. (IEX-615071)We have observed that recently, while trying to make payments via Bill managment receipt is not being created and is throwing the error Bill Management: Payment processo…
-
Linking Customer Hierarchies from CDM to Receivables and Parent-Level StatementsHi Team, In Oracle fusion, If a customer hierarchy is defined in Oracle CDM, how can we identify which customers are linked to a specific hierarchy within the Receivable…
-
InvalidSecurity : Error while creating Miscellaneous Receipt in Account ReceivablesHi Team, While Creating the Miscellaneous Receipt for AR in Fusion ERP via Soap API , We are facing below error: Please help us with any resolution on this : Received a …
-
Attachment in AR Invoice is now not visible, was visible a week ago. Issue is for serval Invoices.Hello, We had attached commercial invoices to AR DOO Invoices. Until a week ago, these attachments were visible on the invoices. However, they are no longer appearing. O…
-
How to create customer relationship hierarchy in fusion?Summary: we would like to know how to configure the customer relationship at customer/Account level also when we assign the credit limit at parent level but this credit …
-
How to reduce total amount at the time of invoice creation without changing unit selling priceSummary: How to reduce total amount at the time of invoice creation without changing unit selling price Content (please ensure you mask any confidential information): Ve…
-
CustomerImportTemplate FBDI Site Profile Class Update - retain history option?Summary: CustomerImportTemplate FBDI Site Profile Class Update - retain history option? Content (please ensure you mask any confidential information): Hi, I have used th…
-
You can't change the bank account because the settlement transaction is in process. (IBY-825426)Summary: Hi, Is there any profile option or configuration setting available in Oracle Fusion that can restrict changes to the Payment Method field? Currently, we are abl…
-
How to Enable Audit Trail for Account Receivables ModuleSummary: -Can Audit Trail Be Enabled for ATTRIBUTE9 in RA_CUSTOMER_TRX_ALL? Content (please ensure you mask any confidential information): I would like to ask if it is p…
-
Project SO Invoice AccountingHi Team We are using PPM module but not have contract. We also have project SO who will attach project code etc in SO line project detail.These SO will generate AR invoi…
-
Is there another option for processing customer merge other than Customer data Management.Summary: The client requesting to merge their AR customer. Tried multiple times merging the customer and as the result I was not able to merge it successfully. I researc…