To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
OCI - General
Discussion List
-
-
"Your account upgrade is in progress." for 2 weeksI initiated account upgrade from free tier to payg on 9th March 2024. My card was charged for authorization and the fund was immediately refunded on success. But still i…
-
Requesting assistance to recover files from a closed Oracle Cloud account.I am writing to request assistance. My Oracle Cloud account was recently closed automatically. Unfortunately, I was running a VPS with important server files on it that …
-
Unable to upgrade from free tier to Pay as you goSummary: Unable to upgrade from free tier to Pay as you Go. Content : I was using Free Trial account. My Trial period has been expired and I am unable to access any of t…
-
-
VM not reachable via public IP.I have a Windows 2019 standard VM created in a private subnet. Customer requested a public IP attached to it. a) Created another VNIC and placed it in a public subnet. C…
-
-
My VMs appear running in my instances list but won’t let me connect since yesterdaySummary: I have created 3 VM in Oracle Free Cloud, 2 small ones with 1GB of ram and 1 large one with 24GB of ram. I don't know what happened to the small VM that won't l…
-
vm no internet accessHello, I have compute instance for some time and it worked with no problem till today. At the moment I unable to connect it via internet But If I go to my cloud account …
-
Unable to upgrade from free tier to pay as you goSummary: When attempting to upgrade my account from free tier to PAYG, I am unable to as the message below appears when I go to Upgrade and Manage Payment. "Your account…
-
Either the bucket named 'x' does not exist in the namespace 'y' or you are not authorized to accessSummary: I have a requirement to access objects in a private OCI bucket via Oracle Analytics Cloud. However, when trying to access the objects via the bucket URL, I'm ge… -
No OCI Access - Default Email and Password ChangedSummary: This morning I received two emails, the first being an email that "The Password for Your Domain Default in ___ Account Has Been Updated Successfully" and two mi…
-
Tenancy inactiveSummary: After noticing my services were not working anymore I tried to login through SSH. Without luck. Then I noticed that I was not authorized to do anything on the w… -
Unable to upgrade to pay as you go from free tier!Summary: I have signed up for the free tier since oct-2023, but now when i click on add payment method it loads the following error : You are not authorized to view this…
-
I am using always free service, but VM instance gets stoppedSummary: My always free VM instances were disabled, and I was told to contact customer support to reenable. Content (please ensure you mask any confidential information)…
-
Invalid username or password and does not send reset email to my emailSummary: Invalid username or password oracle cloud region sa-santiago CHILE Content (required): Invalid username or password and does not send reset email to my email...…
-
OCI signin failed and password reset not workSummary: my instances are stopped and i cant sign in and when I try to reset my password I can't get any reset link
-
Excessive IPv6 packet loss to Frankurt AD-2 FD-3I have a VM in Frankfurt, AD-2, FD-3, using the VM.Standard.A1.Flex shape. When I measure the packet loss through ping, I'm getting "negligible" packet loss (less than 0…
-
Restore db from another backup in OCI ConsoleSummary: We can do full backup in one DB in OCI. How we can restore DB backup from another DB backup from OCI Content (please ensure you mask any confidential informatio…
-
Account provisioning stuckedHello, when I go to Billing, I still see account provisioning message. My account is older than 2 months, how can I know if I am still in the free trial or not?
-
Not able to register for free tier account in Oracle CloudSummary Not able to register for free tier account in Oracle CloudContent Hi Team, I am not able to register for free tier account in Oracle Cloud, whenever i tried to e…
-
sudo yum install -y httpdSummary: sudo yum install -y httpd got Killed Content (please ensure you mask any confidential information): I have a free OCI account. Created a compute "VM.Standard.E2…
-
Bypass code not workingHallo, I am locked out from my Oracle Cloud account. My bypass code is not working anymore. I do not have access to my Authentication app since I changed my phone and no…
-
After the mfa is disabled, the administrator cannot log inTalented and enthusiastic friends： I made a mistake using Oracle Cloud,I disabled MFA after logging in with administrator rights. I logged into Oracle Cloud again using…
-
How to get access to create service requestHello Oracle team, How can I create service request. Currently I have no access to create service request. Please assist me how do I get access to create service request…
-
In P2T, is it possible not to overrride setups but only override data?HI Team, In P2T, is it possible not to override setups but only override data? For our customer, they are doing some implementation and they want latest data from prod b…
-
mobile app change phoneSummary: I recently got a new phone and need to install and configure the Oracle Mobile App. I cannot log into my account because I cannot receive a code! Content (pleas…
-
Request for Help to Restore My Oracle Cloud Account, Unable to login or Reset my account PasswordSummary: Request for Help to Restore My Oracle Cloud Account Hi, I am writing this post because I am unable to log in to my Oracle Cloud account. After investigating the…
-
Request for Help to Restore My Oracle Cloud AccountHi, as the chat support agent mentioned, I'm writing here to get further support on resetting my OCI account. Account name is thorstenreichelt Unfortunately, I'm unable …
-
Urgent Help Needed: Account Access Issue Due to Suspected Unauthorized ChangesBody: Hello Oracle Community, I'm reaching out to seek assistance with an urgent issue I've encountered with my Oracle Cloud account. It appears that my account may have…