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OCI - General
Discussion List
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How do I get environment refresh and other announcement via an APICustomer admins receive emails like this for environment refreshes and other maintenance activities. They would like to be able to to retrieve the announcements using an…
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Failed to get the verification code for 2-step verification. Now I can't log in to Oracle CloudSummary:Failed to get the verification code for two-step verification. Now I can't log in to Oracle Cloud Content (required):I turned on MFA when I logged into Oracle Cl…
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Need help with 2 step verification bypass code.I was enforced to enable 2 step verification for my OCI account. I accidentally uninstalled the Oracle authenticator app and now when I log in, the system asks me to ver…
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Assistance in account recovery (new phone, no more 2fa)Summary: I've been directed here by the customer support. To sum it all up, I've been using the always free tier for while now, but recently got a new phone. When I trie…
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I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account.I accidentally uninstalled my oracle authenticator app. Now I'm not able to login into my account. Please help me to reset my 2fa. I also contacted the oracle support. B…
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Identity Domain Self Service Resetting MFA After Bypass Code is UsedSummary: Would like an end user to be able to update MFA after a bypass code is used. For example, a user loses their phone and wants to use a different phone for MFA so…
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Reset Mobile AuthenticatorI was planning on upgrading my account to "pay as go", but I got a new phone and lost access to the Mobile Authenticator, live chat directed me to post here, how can I p…
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Olá, gostaria de atualizar minha conta para o plano de Pay As You Go.Olá, gostaria de atualizar minha conta para o plano de Pay As You Go. Bem, eu não consigo acessar a conta por conta do MFA por isso preciso atualizar o mais rápido possi…
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Vulnerability Scanning recipe CIS disabledSummary: Vulnerability Scanning recipe CIS disabled always Content (please ensure you mask any confidential information): Once I save the vulnerability recipe with "Enab…
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[Not Solved] My card was rejected.We're unable to complete your sign up. Common errors are due to: a) Entering incomplete or inaccurate information b) Intentionally or unintentionally masking one's locat…
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Unable to Signup on OCI free tier account(Payment issue)Summary: Unable to complete signup process after payment method has been added. Content (required): I am trying to complete signup process for Oracle cloud. Version (inc…
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Allways free tier user, Cant create ampere instance (Service limits)I deleted my ampere instance, (becouse i want to create a hungarian language youtube tutorial how to use Oracle cloud) and i cant create a new one. I guess if i show how…
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Reverse DNS configuration in Free TierAs far as I understand, to set up a reverse DNS record for an OCI IP address, you need to open a service request: https://docs.oracle.com/en-us/iaas/Content/Network/Conc…
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cloud.oracle.com page not opening. Its a free account.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Limits reached even though limits overview states 0Dear All, happy good day. Wanted to create a biger "Always free" instance "VM.Standard.A1.Flex, during the creation form the result is, "Service limit will be reached. U…
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I WANT TO CLOSE MY ORACLE CLOUD ACCOUNT (free trial) AND IM UNABLE TO DO SO!!!Summary: I created trial cloud account couple years ago, and I continue receiving emails related to this account. I tried Oracle support Chat but says "Your tenancy is n…
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unable to access my instance from ssh i am only able to acces it from the cloud console connectionSummary: i am unable to access my instance from ssh i am only able to acces it from the cloud console connection and if i check it showls all the ports of my instance is…
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Blocked on MFA, can't uprade my account to "pay as you go", support dont help meSummary: I'm an administrator account, I formatted my phone not long ago, I no longer have access to the A2F code via the application I first contacted support and was t…
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can't upgrade accountSummary: My free account has expired today and I am being notified by email. I am trying to upgrade from "Upgrade and Manage Payment", but it displays the following cont…
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how can i revert to the previous kernel if my instance is in kernel panicI have done the kernel update on my ubuntu oracle instance ARM Flex through apt, but after restart it runs into a kernel panic so it seems that the update hasn't been do…
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Problem with AuthenticatorHi, I'm trying to log in to my account, but it's asking me to accept a notification on my mobile phone app. I have Oracle Authenticator installed on my mobile phone and …
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I changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account nowI changed my cell phone and lost the 2FA keys for Oracle cloud and I can't log in to the account now
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I have lost 2fa application and I cannot log in info Oracle cloud. How can I get my account back?Summary: I have lost 2fa application and I cannot log in info Oracle cloud. How can I get my account pass code or get 2fa on my account?? Content (required): I have lost…
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How long to upgrade to pay as you goSummary: Upgraded to pay as you go 5 days ago but account still says that upgrade is in progress Content (please ensure you mask any confidential information): Do not wa…
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Oracle Cloud Infrastructure Read Only PolicySummary: I have a colleague who wants to access the data from OCI environment via some sort of 3rd party connection from a 3rd party tool, Axonius. (I think it wants to …
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"Your account upgrade is in progress." for a year nowSummary: Nearly a year ago, I tried upgrading my cloud account from free tier to "Pay as you go", but it still states that the account upgrade is in progress. The credit…
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Network Gateway & Service Gateway Quota 0 for Free TierSummary: I am trying to use VCN Wizard to configure network in Free Tier and I see that I have 0 quota for Network Gateway & Service Gateway. I validated it with another…
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My OCI console won't allow me to create a NAT Gateway.Summary: In my OCI Bootcamp. I'm having a problem in module "Hands on Internet and NAT Gateway" video.I've created the Internet Gateway, but OCI console won't allow me t…
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I accidentally deleted my oracle authenticator app. Now I'm not able to login into my account.I accidentally deleted my oracle authenticator app. Now I'm not able to login into my account. Please someone help. I have still access to my vm through terminal. please…
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Autonomous Database as RMAN Recovery Catalog stopped working from 12 January, 2024Summary: I was using Autonomous Database as RMAN Recovery Catalog from Mar 10, 2022 without problems as described in documentation (https://docs.oracle.com/en-us/iaas/au…