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OCI - General
Discussion List
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Uprading Free tier account - Billing issueSummary: I've tried upgrading my Free tier account, but my credit card was declined while there was sufficient funds on it. This was a few weeks ago. Now I noticed I was… -
on free tier, it's telling me I will pay 2.00/month for boot volume...?First post so not really sure what to put this. I have already created some instances a few years ago, and I want to create another one within the free tier limits. Howe…
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OCI function fails with NotAuthorizedOrNotFoun for user updateSummary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
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I am unable to create a OCI instance.It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
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How to subscribe to a new region ?How to subscribe to a new region ? I'm having a paid account.
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Unable to Access Oracle APEX from ATP DB on Free Tier- 500 internal server errorSummary: Unable to Access Oracle APEX from ATP DB on Free Tier - 500 internal server error Content (please ensure you mask any confidential information): Version (includ…
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I tried to ticket or email with oracle transaction error and it shows the errorWe're sorry, but there's a problem with your account. Please contact our support team. Live Chat shows this error. An unexpected error has occurred. Please try again la…
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Beginning to use Cloud Guard and Vulnerability ScanningSummary: Switching on Vulnerability Scanning in Cloud Guard Content (please ensure you mask any confidential information): Hey - I'm looking to start using the Vulnerabi…
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Cannot login to toronto consoleSummary: Hello, I created an oracle cloud account back in 2020 (free trial). I recently came back to use Pay-as-you-go services and would like to switch from free trial …
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Unable to upgrade Free Tier accountSummary: I am unable to see the options to upgrade my free tier account to paid. When I navigate to Billing -> Upgrade and Manage Payment, I get an error "There was an e…
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How do I terminate my free tier accountHi, I was wondering how I could terminate my free tier OCI account as I don't need it anymore. -
I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile deviceSummary: I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile device and I don't have Bypasscode Content (please ensure you mask …
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delete cloud account definitelySummary: I requested to delete my free tier account but something seems to have failed Content (please ensure you mask any confidential information): Hi, I wanted to com…
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I can't access my account, I have oracle mobile authenticatorHello, I used to use the OMA to log into my account, and it worked well. After I renewed my account password, the login method was changed to input a bypass code, I had …
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I want to upgrade my oracle cloud account to a paid oneI want to upgrade my oracle cloud account to a paid one but I can't login with my windows Hello after reset my computer.How can I upgrade my account? Thanks
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The following service limits were exceeded: project-count.Hi, hope someone can give me some advice. I have a Oracle Cloud Trial account and I get an error "The following service limits were exceeded: project-count. Request a se…
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VPU are included on Always Free plan?Summary: Always Free Instance with custom boot volume size and VPU choice? (not clear if is it included - and how many - or not) Content (please ensure you mask any conf…
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my tenant is inactive for no reasonI Created an account on 4th of January i was making the plan to move my infra for OCI ARM but suddenly my account got expired after 18 days before the free trial (30 Day…
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Lost 2FASummary: I have lost access to my cell phone and therefore I have also lost my 2FA applications. Content (please ensure you mask any confidential information): When I co…
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Oracle Support Help - actually Locked out from my free cloud account -- problem solvedSummary: activated 2FA Content (required): HI, i'm actually locked out from my Oracle Cloud Free account, i activate MFA and i don't have the passcode generator working.…
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Managed SSH Session using Bastion fails in OCISummary: I am trying to create a Managed SSH session using the Bastion service in OCI. Have followed the Bastion Lab to the 'T'. Have created a Bastion, created a comput… -
Upload Files to Oracle Object Storage Using putObjectHi - Does anyone have tips on how to leverage the putObject API request to upload files into object storage? I've tried running it through Postman using my user name & a… -
I can't login with my windows Hello after reset my computerSummary: I can't login with my windows Hello after reset my computer. I have tried reset my password, but didn't work. How to clear the FIDO validator？ Content (please …
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Can't login with "Your account has been disabled due to either tenant/user disable operation"Summary: Content (please ensure you mask any confidential information): My account is free tier, I can't login since Nov2023 received an email "Abusive Activity Identifi…
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Lost 2fa app and cannot sign into oracle cloud at allDue to resetting my phone i lost the oracle authenticator app and now i cannot sign into my oracle cloud as i don't have bypass codes.
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I cannot reset my passwordSummary: I think I have been hacked, I cannot reset my password. Content (please ensure you mask any confidential information): I have sent an email to customer support …
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I made a tenancy deletion request in 2022. The worker proces task is still running in 2024Summary: I made a tenancy deletion request in 2022. The worker process to execute this task is still running while we are in 2024 now. So the process runs now for 2 year…
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Unable to start instance: Instance is disabledSummary: Hello, I received an email yesterday that my instance is disabled and that I should contact support to get it enabled again, and since I'm on the Always-free ti…
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Adding payment method charges 100USD instead of 1USD ?!Summary: When I just try to add my new credit card it asks for a payment which is over 100USD.. however oracle claims that they will charge from 1-5USD and later return …
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I cant login to my accountSummary: I cant receive the reset password email. My email is gerhardsun522@gmail.com Content (please ensure you mask any confidential information): When I try to regist…