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OCI - General
Discussion List
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The ports 22 and 9000 are exposed and listening but "No route to host" on 9000, 22 is fine.Summary: The ports 22 and 9000 are exposed and listening but "No route to host" on 9000, 22 is fine. The ports are exposed in a same way in a security group of the insta…
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OCI Paid Tenancy status 'FAILED' for cloud accountSummary: Content (please ensure you mask any confidential information): New Paas setup for customer Version (include the version you are using, if applicable): Code Snip…
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Added payment method and got charged but still cannot see it in the consoleHi there, I have just added a payment method to upgrade my OCI account/tenancy. However after I submitted my credit card info, there was an error message like "cannot co…
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How do I see what Cloud services a group has access to in OCINeed a way to see what Cloud services access a group or user has in OCI like I could in My Services Content (please ensure you mask any confidential information): In My …
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I can login to my account but can't see / edit anythingSummary: I have a cloud account with 2FA enabled and I can log into it. Once logged, I can see or edit anything in the account, every request to ends up with a 401 Unaut…
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Not able to Subscribe Any RegionSummary: Hey, I upgraded my account to PAYG on Tuesday (20.02.24) and was trying to select US Ashburn. However, the team keeps suggesting to contact a sales representati…
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my account was terminatedI see this has happened to many people but I would still like to know why my tenancy was terminated and whether I can at least upgrade to a paid account if this is indee…
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i need to obtain a bypass code for access.i need to obtain a bypass code for access.
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can someone help me completely delete my account, tenancy, and all resources with it?Summary: I have been trying to delete my tenancy, but It keeps giving an error and telling me to contact support. When I click to chat with support, it says I can't with…
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Can't access anything in oracle cloud consolePretty much anything besides logging in results in an error. Trying to access instances, for example, throws "You don’t have permission to view these resources in this c…
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Bypass codeSummary: I can not login to my Oracle Cloud account (free tier account). This account has enabled 2FA, but I never installed and configured App for that. I believe the o…
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I lost my bypass code for Free Tier AccountSummary: Like in the topic. Is there any way to receive any help in this case? I created Free Account in August and in the meantime i set up my device to default setting…
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I need to Generate Bypass CodeI'm unable to find the option to Generate the Bypass Code from cloud.oracle.com (Previous Bypass Code not working, so need to generate new one's.) Please help me with . …
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MFA ResetSummary: Unable to login due to not having the auth app on my mobile device anymore. Hi, can anyone help me on a way to reset the MFA authentication from my account, sad…
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OCI CLI Command to pull/fetch the Subscription Details of the OCI Tenancy.OCI CLI Command to Pull subscription/charge summary details (data as per attached screenshot) using CLI Command. We need to send this subscription summary report on a we…
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Oracle APEX cloud - ERROR 400 / 500Summary: My apex cloud looks like broken, i can successfully login to workspace but after that any operation on workspace generates error 400 or error 500 Content (pleas…
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I cannot contact a real person about technical support on adding a card to my account.Be prepared for a lot of text: TLDR: I cant create a cloud instance, so I tried becoming a paid account, and failed. Tried contacting support and Failed. What do I do? I…
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My Account Got HackedI have been using oracle cloud for about 2 years or less, and all of a sudden i can't login after i got a mail that my password and mail was resetted. I have tried conta…
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I broke my accountHello! A few months ago I was trying to change my OS to Ubuntu on a cloud server and it didnt let me, so I deleted it in the hopes to create a fresh server that's on ubu…
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Any way to recover my account?I bought a new phone and lost the MFA code, although I still have acess to the email, phone number, and I still can even SSH my VM, is there any way to recover my accoun…
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reset MFASummary: reset MFA Content (please ensure you mask any confidential information): I've get a new phone but unfortunately forgot to migrate my OTP application and now I'm…
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How long are free tier account upgrades taking (2024)?Summary: How long are free tier account upgrades taking (2024)? Content (please ensure you mask any confidential information): I requested an account upgrade last night …
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[Your transaction was declined.] Fail to add Debit card. (After trial expired)Summary: Im currently in free tier account, and I ty to add my debit card to my account.... becouse i want to go to pay as you go tier or how its called... (as @Karthik-…
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Downloading a VM on Free TierSummary: I would like to download a VM instance from OCI free tier to use with Oracle VirtualBox. Can someone please share the steps? I read somewhere that a custom imag…
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Account HelpHow do I close my Oracle Cloud account. I already terminated the tenancy, and it shows as inactive. I now want to close the account, so that I am able to create a new fr…
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Not receiving password reset linkSummary: I have been trying to reset the password of my OCI account, however I am not receiving any link in my email, Although I am getting regualr event notification fr…
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OCI instance access issue.I have two OCI instances sharing a security_list, one can be pinged but the other cannot. The iptables entries in the instance have been cleared. Please tell me the reas…
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Login issues with MFASummary: I'm trying to login to oracle cloud. I haven't logged in since last year. After typing username and password, the page asks me for OTA code from null's Phone wh…
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Login IssuesSummary: I'm trying to login to my oracle cloud account for the first time in a few months. I'm running into issues where its asking me to verify my OTA code from null's…
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I recently changed my phone and am unable to access the authentication app on the previous device.Hi! I recently changed my phone and am unable to access the authentication app installed on my previous device. As a result, I cannot log in to my account. Could you ple…