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OCI - General
Discussion List
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Oracle APEX cloud - ERROR 400 / 500Summary: My apex cloud looks like broken, i can successfully login to workspace but after that any operation on workspace generates error 400 or error 500 Content (pleas…
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I cannot contact a real person about technical support on adding a card to my account.Be prepared for a lot of text: TLDR: I cant create a cloud instance, so I tried becoming a paid account, and failed. Tried contacting support and Failed. What do I do? I…
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My Account Got HackedI have been using oracle cloud for about 2 years or less, and all of a sudden i can't login after i got a mail that my password and mail was resetted. I have tried conta…
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I broke my accountHello! A few months ago I was trying to change my OS to Ubuntu on a cloud server and it didnt let me, so I deleted it in the hopes to create a fresh server that's on ubu…
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Any way to recover my account?I bought a new phone and lost the MFA code, although I still have acess to the email, phone number, and I still can even SSH my VM, is there any way to recover my accoun…
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reset MFASummary: reset MFA Content (please ensure you mask any confidential information): I've get a new phone but unfortunately forgot to migrate my OTP application and now I'm…
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How long are free tier account upgrades taking (2024)?Summary: How long are free tier account upgrades taking (2024)? Content (please ensure you mask any confidential information): I requested an account upgrade last night …
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[Your transaction was declined.] Fail to add Debit card. (After trial expired)Summary: Im currently in free tier account, and I ty to add my debit card to my account.... becouse i want to go to pay as you go tier or how its called... (as @Karthik-…
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Downloading a VM on Free TierSummary: I would like to download a VM instance from OCI free tier to use with Oracle VirtualBox. Can someone please share the steps? I read somewhere that a custom imag…
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Account HelpHow do I close my Oracle Cloud account. I already terminated the tenancy, and it shows as inactive. I now want to close the account, so that I am able to create a new fr…
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Not receiving password reset linkSummary: I have been trying to reset the password of my OCI account, however I am not receiving any link in my email, Although I am getting regualr event notification fr…
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OCI instance access issue.I have two OCI instances sharing a security_list, one can be pinged but the other cannot. The iptables entries in the instance have been cleared. Please tell me the reas…
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Login issues with MFASummary: I'm trying to login to oracle cloud. I haven't logged in since last year. After typing username and password, the page asks me for OTA code from null's Phone wh…
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Login IssuesSummary: I'm trying to login to my oracle cloud account for the first time in a few months. I'm running into issues where its asking me to verify my OTA code from null's…
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I recently changed my phone and am unable to access the authentication app on the previous device.Hi! I recently changed my phone and am unable to access the authentication app installed on my previous device. As a result, I cannot log in to my account. Could you ple…
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Uprading Free tier account - Billing issueSummary: I've tried upgrading my Free tier account, but my credit card was declined while there was sufficient funds on it. This was a few weeks ago. Now I noticed I was…
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on free tier, it's telling me I will pay 2.00/month for boot volume...?First post so not really sure what to put this. I have already created some instances a few years ago, and I want to create another one within the free tier limits. Howe…
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OCI function fails with NotAuthorizedOrNotFoun for user updateSummary: I would like to manage user with restricted to remove and create auth and couple of other secret management. This permission works when I have add to group and …
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I am unable to create a OCI instance.It says that "Your tenancy is not eligible for Oracle Support, including service limit increases. You must upgrade to a paid account to access Oracle Support". I want to…
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How to subscribe to a new region ?How to subscribe to a new region ? I'm having a paid account.
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Unable to Access Oracle APEX from ATP DB on Free Tier- 500 internal server errorSummary: Unable to Access Oracle APEX from ATP DB on Free Tier - 500 internal server error Content (please ensure you mask any confidential information): Version (includ…
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I tried to ticket or email with oracle transaction error and it shows the errorWe're sorry, but there's a problem with your account. Please contact our support team. Live Chat shows this error. An unexpected error has occurred. Please try again la…
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Beginning to use Cloud Guard and Vulnerability ScanningSummary: Switching on Vulnerability Scanning in Cloud Guard Content (please ensure you mask any confidential information): Hey - I'm looking to start using the Vulnerabi…
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Cannot login to toronto consoleSummary: Hello, I created an oracle cloud account back in 2020 (free trial). I recently came back to use Pay-as-you-go services and would like to switch from free trial …
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Unable to upgrade Free Tier accountSummary: I am unable to see the options to upgrade my free tier account to paid. When I navigate to Billing -> Upgrade and Manage Payment, I get an error "There was an e…
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How do I terminate my free tier accountHi, I was wondering how I could terminate my free tier OCI account as I don't need it anymore.
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I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile deviceSummary: I lost my 2-step verification for my own tenancy "mennatullahshaaban" as I changed my mobile device and I don't have Bypasscode Content (please ensure you mask …
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delete cloud account definitelySummary: I requested to delete my free tier account but something seems to have failed Content (please ensure you mask any confidential information): Hi, I wanted to com…
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I can't access my account, I have oracle mobile authenticatorHello, I used to use the OMA to log into my account, and it worked well. After I renewed my account password, the login method was changed to input a bypass code, I had …
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I want to upgrade my oracle cloud account to a paid oneI want to upgrade my oracle cloud account to a paid one but I can't login with my windows Hello after reset my computer.How can I upgrade my account? Thanks