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Get Started with Redwood: Oracle Cloud SCM and Order Management
Order Management
Discussion List
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Business users are unable to update the Requested Ship Date for orders that are currently on hold.Business users are unable to update the Requested Ship Date for orders that are currently on hold. When users attempt to modify the requested ship date, the system throw… -
Redwood - Cancel button is confusing. Can we rename it to Exit?Summary: When a user tries to exit, they see Cancel and Cancel Order option. As they proceed they see cancel or Apply Cancelation button. We would like to rename Cancel …
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AI Assist in Order Management option got DisabledWe were able to work with AI Assists 'Generate sales order change comments' & 'Generate sales order acknowledgement' in Order Management in our instances last week. For …
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How to create a ship-to site at customer account level using rest api createCustomerSummary: We are trying to create a customer using API /fscmRestApi/fom/11.13.18.05/customerForSalesOrders/createCustomer so that it can be used for creating sales order.…
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How to hide or disable classic UI pages after enabling Redwood pages for OM?Summary: We have enabled Redwood for Order Management. We would like our users not to use the classic order entry UI. How do we get this accomplished? Content (please en…
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Is it possible to call CPQ Pricing while creating order in fusion Order ManagementSummary: We have a following requirement - Orders are imported to Fusion OM from CPQ. CPQ holds the pricing master and we are importing order with price from source appl…
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Cannot run pick wave when supply status = Goods partially availableHi, In several currently created Sales Orders, there are instances where the Supply Status is 'Goods partially available' because a portion of the quantity is Reserved w…
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Getting Error Order management can't run process instance 300001340280525 for sales order.Summary: Hi Team, Business created a order and order having an error with "Order management can't run process instance 300001340280525 for sales order . (DOO-2685208) De…
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How to create only one AR invoice though there are multiple shipments for one sales orderSummary: How to create only one AR invoice though there are multiple shipments for one sales order Content (please ensure you mask any confidential information): One sal… -
My sales order is stuck in "Pending Invoice".My sales order is stuck in "pending invoice" and isn't closing. When I checked, I saw a warning in the "switch fulfillment" section under the "hold" tab. The order quant…
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display sequence not ordering the data in LOV order management return reason lookupOrder Management Return reason lookup DOO_RETURN_REASON do not have a display sequence , we added some custom values to the lookup and in order for this custom values to…
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Clarification on Classic UI availability for Order Management after 27ASummary: Hi, we would like to clarify the roadmap for Oracle Order Management regarding the Classic UI. Could you please confirm whether the Classic UI for Order Managem…
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Can prepayments be applied to order management orders in Oracle Cloud?When I create a sales order in order management, can I apply a prepayment to that order? Thanks,
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Order Line get stuck in schedule status in sales orderSummary: Hi Team We have 9 lines in order with different item all item in awaiting shipping but one line in schedule status ran recover errors but it still didnt worked …
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How to create Regions to be used for Sourcing in GOPHi All, Can someone please share any documentation or setup reference how can we create Regions in the GOP. I was able to create Zone but could not find anything to crea…
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OM Cloud - Has someone created any dashboard or report for the credit exposure details like in EBS?Summary: In EBS, there is a credit exposure report which has complete credit information of customer like open invoices, existing open sales order etc. which help busine…
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Job Set status to be marked as warningCan you please help with steps to follow when define a Job Set with serial of steps. If one of the steps in Job Set for an ESS job with Bursting ,if the underlying repor…
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How to Configure GOP to Use Business Days Instead of Calendar Days for SAD Date CalculationHi Experts, Currently, based on our GOP (Global Order Promising) configurations, the SAD (Scheduled Arrival Date) is calculated using calendar days rather than business … -
Can we add overshipment tolerence in create sales order through REST API?Summary: Our requirement is to add overshipment tolerence value at sales order line level in create sales order REST API payload but we are getting below error "Attribut…
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Sales order line status is not getting closed post fulfilment lines is closed post 26B upgradePost the 26B upgrade, we are observing that sales order lines are not being closed even after the corresponding fulfillment lines are closed. This change/behavior is not… -
Dynamic Orchestration ProcessSummary: Hi, We have come across a business requirement where the Sales Order fulfillment stages dynamically change based on the situation. As an example, there could be…
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Update in SSD does not cascade to Work Order Start date in Back to Back Make OrdersSummary: Update in SSD does not cascade to Work Order Start date in Back to Back Make Orders Please advise how to handle this scenario
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How can I enable order management dashboard in redwoodSummary: How can I enable order management dashboard in redwood Content (please ensure you mask any confidential information): Version (include the version you are using…
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Organization Journey Category Filter SecuritySummary: Despite configuring security on both the Journey Category and the Journey Template levels, all Journey Categories are still visible to all HR users across the o…
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Failed to save data for Service Parameter Mapping "Sales" Source "OrderHeader" ServiceSummary: Getting Multiple errors after orders are imported and created.0 Hello Team, for last couple of months we are facing errors while importing the order via OIC (Bo…
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How to do a mass cancellations of sales order lines?Summary: I trying to do a massive cancellation of lines in sales orders. Some order has lines in closed status, awaiting billing etc, but the lines in awaiting shipping …
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“Freeze Pricing and Shipping Charges” checkbox on the Copy Order dialog read-onlySummary: Hello our customer has requested to make the “Freeze Pricing and Shipping Charges” checkbox on the Copy Order dialog read-only / non-editable for users. Content…
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Process to convert back to back sales order which already have open work order in legacy stystemSummary: We are doing cloud to cloud Migration. The old instance has open work orders which are converted through FBDI to new instance. The sales orders which have B2B i…
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Service Mapping to AR - Can we map OM attributes to AR global context as well as context segments?Summary: We have a requirement where we would like to pass one OM attribute to AR DFF which is a global segment and there are other 2 OM attribute that need to be passed… -
Error while submitting Sales OrderSummary: Hi Experts Am getting the below error while submitting the Sales Order Error: Order promising can't schedule the fulfillment line because sourcing for the item …