Security
Discussion List
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Personal Profile set up in support.oracle.comSummary: Hi I am unable to complete my personal profile on support.oracle.com since the website is not sending any verification code in my mobile. Thank you! Content (pl… -
MFA/2FA reset for Free-tier, Trial & Paid cloud accounts is now possible by Live chatMFA/2FA Reset Now Available via Live Chat for Free-Tier, Trial & Paid Cloud Accounts 📅Effective: January 28, 2025 Summary: If you have an OCI Free-Tier/Always-Free accou… -
We want to know the RPO And RTO values for the ERP systemsWe want to know the RPO And RTO values for the ERP systems how often the backups are being taken ,what is the SLA and how long does it take to recover the system from th…
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Request to unlock OCI tenancy locked after repeated VM.Standard.A1.Flex attemptsHello Community team, Please manually review and unlock my OCI tenancy.It seems to have been locked after many attempts to create a VM.Standard.A1.Flex (Ampere A1) insta…
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Locked out of my OCI Paid Account (MFA Reset Required)Hello, I am a paid member of OCI, and I recently had to factory reset my phone, which was set up as my multi-factor authentication (MFA) device. As a result, I am unable… -
Unable to Log In to Oracle Cloud Infrastructure (OCI) Account and Not Receiving Password Reset EmailSummary: I am currently unable to log in to my Oracle Cloud Infrastructure (OCI) account. Additionally, I have tried to reset my password, but I am not receiving the pas… -
Can we restrict user to Update/Delete/Add MFA anyway ??Summary: Hi Experts, Do we've anyway to restrict user to add/update/delete MFA for specific users only not for all users. MFA should under control of domain administrato…
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MFA/2FA Reset request - live chat cannot helpSummary: Live chat agent says they are unable to assist with free tier MFA/2FA and instructed me to use this forum to request assistance. Content (please ensure you mask…
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HOW TO securely invoke from OIC a web service running on oci vm protected by api gatewayWe need to invoke from OIC Integration a web service running on OCI-VM in a private network and protected by OCI-API GATEWAY. We ideally would like to use OIC 3 Private …
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Unable to Remove Old Payment MethodUnable to Remove Old Payment Method, Support Unresponsive (SR 4-0000908786) Hello, I am facing a serious issue with managing my payment methods and I am hoping someone f…
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Not receiving a password reset email/linkSummary: I'm not able to reset password Content (required): I tried to reset my password on forgot-password page (https://idcs-b0d9cdabc76d440881bdd800c020b2fe.identity.…
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Password Reset not being sent to my emailI have a free-tier oracle cloud account. I had MFA set up but my email and password were somehow changed without my knowledge. Now, I'm unable to login and password rese…
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Getting 403 forbidden error while trying to use get worker API via Oauth but working fine via BasicAlready setup FA as resource Provider & Client using that FA scope in OCI. Trying to use client type as Client credentials & able to use token with same call but not abl…
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”Authorization failed or requested resource not found" is displayed when trying to browse a domainSummary: When user A tries to browse to the domain of the Compertment1 to manage domain users of OCI, the error message “Authorization failed or requested resource not f…
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Upcoming Oracle Cloud webinars - Day One and BeyondJoin us for our upcoming Oracle cloud webinars. Click on the links below to register. July 21 - Security Series – Building Resilience with Cloud Network Monitoring July … -
can we have 2 devices/Phones registered for a single accountSummary: Hi, We recently enabled Multi-Factor Authentication (MFA) for all user accounts. However, we have an integration user account that is shared among 2 users based… -
Account Access Issue: Password Recovery Deactivated (Exceeded Maximum Attempts)Summary: Account Password Recovery Deactivated - Exceeded Maximum Reset Attempts Content (please ensure you mask any confidential information): While attempting to reset…
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2FA resetHi, so i'm trying to sign in to my oracle cloud account but it ask me for 2FA code of the authenticator app and when i put it it says invalid i went to support chat to r…
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Hacked AccountSummary: My Oracle Cloud account was hacked. Content (required): On March 21, 2023 at 11:48 GMT-3 my Oracle Cloud account was hacked. I received an email from Oracle say…
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Session expired Your session timed out. To continue working, sign in again.Summary: After activate 2-Step Verification, I will get "Session expired Your session timed out. To continue working, sign in again." screen countdown and asking me to l…
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https://cloud.oracle.com/ view as Admin and UserHi, When provisioned to Oracle, users (Admin or Regular User) get the welcome email with the activation button. When clicked, it is an IDCS link but ultimately leads to … -
Migration of Myservices to Cloud Console.How can non-admin users see Apps My Application panel?I am trying to create a group for users to have read only access but I am unable to watch the video(unplayable) on how to create a read only group ; How-To Video: Create…
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Reset my MFA/2FA for Freetier account. Live Chat could not helpSummary: I cannot login to my Freetier account anymore. I reset my Mobile phone and hence OMA app. I need to reset my MFA/2FA for my OCI Freetier account opened in 2021,…
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Account Recovery - Email Service DiscontinuedSummary: I'm attempting to peform password recovery on an Oracle Cloud Free Tier account that is registered to an email account with a domain that is no longer accessibl…
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How do I create a policy to restrict a group to launching specific shapes?I have found a policy variable which allows me to create a policy restricting groups to launching instances with specific images here Is there any similar way to restric…
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Locked out and no way to receive password reset email. It's been a whole year now...Hey everyone, I’m back here again because it’s been a whole year, and I still can’t access my tenancy or reset my password. I’ve tried multiple times, sent complaints, a…
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Why does Logging Analytics return zero results from Cloud Shell?I was building a Function in Cloud Shell and found my Logging Analytics calls via the Python SDK return zero results. Looking further I see also the OCI CLI in Cloud She… -
Unable to login to cloud account due to lost MFA detailsSummary: My mobile got reset and as a result my MFA details are lost. Tried to get help from chat support, as per support they are saying my cloud account doesn't have a…
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How to retrieve admin password of EBS Cloud Manager toolSummary: EBS Cloud Manager was installed by consultants. We don't know its admin password. How to retrieve the same Content (please ensure you mask any confidential info…
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How to switch Cloud Account Administrator in IAM?We would like to change the Cloud Account Administrator in IAM. I couldn't find anything in the documentation here. This other info appears to be outdated Ultimately, we…