Correspondence
Discussion List
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Recruiting Booster > text messages and WhatsApp messages included or still need a 3rd-party providerSummary: Content (please ensure you mask any confidential information): Hello, If we have Recruiting Booster activated, do we still need a third-party provider for Text … -
Is there any way to create a union specific message template?Summary: We have 3 separate Unions in our company and the Job Field/Organization/Location is not finite enough to specify which union the message template would apply to… -
Newsletter To CandidatesSummary: What is the best approach to send a newsletter to all candidates? We would like to share important company updates, such as opening a new office, acquiring anot…usr_a.nv 11 views 2 comments 0 points Most recent by Yaswanth_Pappu-Oracle Recruiting, Opportunity Marketplace
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ORC Alerts: Getting Email and Bell Notifications when Communication Method is set ONLY to WorklistIssue: We are encountering unexpected behavior in an Oracle Recruiting Cloud (ORC) alert configuration. For a specific recipient (using an expression like ${FeedbackResp…Adarsrs-Oracle 23 views 4 comments 0 points Most recent by JennyC Recruiting, Opportunity Marketplace
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Where do emails go when a candidate replies to a message for RecruitingSummary: If a candidate replies to an email from Recruiting, they do not receive a bounced message which suggests it is received somewhere. Where is this and does anyone…Barry Sawtell 593 views 16 comments 0 points Most recent by Sarah B Recruiting, Opportunity Marketplace
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Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 61 views 5 comments 0 points Most recent by SilverFish Receivables & Collections
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Report on dunning letters in Draft modeSummary: In Fusion we are missing the Preliminary Dunning Report that is available in eBS R12. How can we create a report in Collections Fusion on dunnings processed wit…
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Dunning delivery method Print for certain customer accountsSummary: Our Correspondence Method in Collections Preferences is Email. Now the ess job Send Dunning Letters requires for all customers to have a Contact Point of Type =…
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SMS Utilization Metrics for Candidate ApplicationsHello! I'm seeking insights into candidate engagement with SMS versus email during the job application process. Specifically, I'm interested in understanding: Among a po…FrankForte 11 views 1 comment 0 points Most recent by Aravind-Oracle Recruiting, Opportunity Marketplace
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Can we change the file name of the attachment to dunning emails?Summary: Now the dunning emails are delivered with attachments containing file name like 'Output_99999.pdf' where '99999' is a sequential number (not sure where it is co…
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How do I share attachments with the hiring team or with any other employee from the organizationSummary: How do I share attachments with the hiring team or with any other employee from the organization. We have 'Send message to team' option but it doesn't allow to …Raj Banerjee_Highstreet 11 views 2 comments 0 points Most recent by Raj Banerjee_Highstreet Recruiting, Opportunity Marketplace
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Attachments in Inbound and Outbound Email CommunicationSummary: In 25A Oracle Recruiting Cloud Update, we introduce the most awaited feature in Candidate Communication which is Attachments to Email Communication with candida…Manasa Majji-Oracle 271 views 8 comments 4 points Most recent by Gulab_Ansari Recruiting, Opportunity Marketplace
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Collections Preferences - what is the use of 'Dunning Delivery Using Email'Summary: What is the use of the 'Dunning Delivery Using Email - Dunning Letter Template/Email Body' in the Collections Preferences? Is it used by Strategies or Dunning P…
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Something Went Wrong Try Again later error on assessmentSummary: Something Went Wrong Try Again later error on assessment Content (please ensure you mask any confidential information): Hi Team, Greetings! We are getting an er…Parag Hiremath 32 views 9 comments 0 points Most recent by Parag Hiremath Recruiting, Opportunity Marketplace -
Two-way Email Communication: Candidate Response not received under Messages tabSummary: Hello! After successfully testing two-way email communication through Azure, I observed that candidate responses are not appearing under the message tab in the …Emily Cox 341 views 13 comments 2 points Most recent by Thousif Syed Recruiting, Opportunity Marketplace
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How to generate Dunning Letter to display only the Site-related delinquent transactions?Summary: How to generate Dunning Letter to display only the Site-related delinquent transactions for a Dunning Contact Person, instead of all delinquent transactions und…Gladys Antolijao-Oracle 91 views 3 comments 0 points Most recent by User_K3DJX Receivables & Collections
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Alert IRC_Intrv_Scheduled_Interviewer no e-mail send interview partnerSummary: Hello, we have set the worklist to in-app only in order to reduce the amount of emails the system generates. Now I am adding email templates for some of the rec…Vincent Meyer 11 views 3 comments 0 points Most recent by Adarsrs-Oracle Recruiting, Opportunity Marketplace -
How to pull out all the notifications & alerts including details, body, subject, etc?Summary: We have a need to audit our notifications. This includes both notifications & alerts. Is it possible to extract both notifications and alerts through SQL (analy…Mickey James 361 views 10 comments 0 points Most recent by Ashwini_CG Recruiting, Opportunity Marketplace
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What is the impact of Manage Collections Methods?Summary: What impact has changing the default Collections Methods from Strategies to Dunning Plans, or vice versa? What functionality is changed or which ess jobs are af…Stepan Jindra 11 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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To send the same dunning letter repeatedly for the same invoice, do we need to use Aged dunning?Summary: Currently, in eBS R12 we have been using Staged dunning only. We have a dunning type that we call as 'Infinite' , when the same letter is sent x-times for the s…
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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Configuration needed for using Dunning Plans. Can Dunning Plans use Scoring too?Summary: Could you please advise the steps needed for using Dunning Plans as collection method. Is this based on days overdue only or we could use Scoring too? Content (…Stepan Jindra 22 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Report on customers that would receive a dunning letter via Strategy taskSummary: We would need to simulate a Draft mode for all customers that would receive a dunning letter via Strategy. Is there any report or other means to see who will re…Stepan Jindra 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Collectors used as Dunning Configuration for Dunning PlansWe want to send dunning letters by customer groups, but not to use Strategies as they have no Draft Mode. However, Dunning Plans when used as a Collections Method cannot…Stepan Jindra 31 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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Can we edit/hide the default "Blank Message" or select another template as the default?The business would like to add a disclaimer to the Blank Message template, so Users do not have to add manually and is hard coded. Are we able to edit this in ORC? And i…Nancy Quilling 21 views 1 comment 0 points Most recent by Keerthana-Support-Oracle Recruiting, Opportunity Marketplace
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Add Branding to Notifications Using HTML Email TemplatesSummary: We created some branding using Manage HTML Email Template. Is it possible to add this template to specific notifications that are located in the Recruiting Cont…
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Compose Email and Text Messages Using AI AssistSummary: Have followed the 24C instructions to enable the above feature however, it is not displaying in the pod. Is there anything additional to the below that needs to…Bea Richards-Ceron 23 views 1 comment 0 points Most recent by Bea Richards-Ceron Recruiting, Opportunity Marketplace -
How to Include Hiring Manager and Collaborators in Feedback Completion NotificationSummary: Hi All, According to standard Oracle functionality, only the individual who directly requests feedback receives the completion notification. However, we have re…Asit Kumar 14 views 4 comments 0 points Most recent by Bernard T Recruiting, Opportunity Marketplace
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Recruit Rejection TrackingHi, Is it possible to view and track rejection emails that are sent to candidates? We would like to see if the email was send, when and to whom? We can't find this optio…Przemek Pierog 21 views 7 comments 0 points Most recent by Nivya Mathire Recruiting, Opportunity Marketplace
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Job Alert Notification vs. Marketplace Opportunity NotificationSummary: From other threads, my understanding on the these job alerts notifications: 1)-Marketplace Opportunity Notification (ORA_OM_OPPORTUNITY_ALERT): internal use onl…Bea Richards-Ceron 52 views 6 comments 0 points Most recent by Ashwini_CG Recruiting, Opportunity Marketplace