Collections Work Area
Discussion List
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How Cybersource Payment Gateway works with Oracle Fusion AR payments including Transaction failuresSummary: We have successfully configured CyberSource payment gateway/Integration with Oracle Fusion. We still have doubt how Cybersource is going to handle negative case… -
How Can We Create the Dunning PDF, Without Actually Printing the file?Summary: How Can We Create the Dunning PDF, Without Actually Printing the file? Content (required): Currently not able to find the option to stop the Dunnings not to be …Khaleel Hussain Shaik 39 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to update collectors in bulk for the customers?Summary: I believe, in manage resources section, I can update collectors for customers only for delinquent customers. Because it only shows delinquent customers. But is …
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Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
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Custom BI report - burstingSummary Bursting a consolidated customer statement (AR)Content Hi, We have created a custom BI report by using AR transactions and receipts table, and would like send a …Sathya Kannan 91 views 2 comments 1 point Most recent by Anders W. Langholm Receivables & Collections
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Can we use credit score/rating/classification in Collections scoringSummary: 23A contained update CREDIT SCORE ADDITION TO COLLECTIONS CUSTOMER PROFILES, can we use this data in Collections scoring Content (required): We would like to ut…
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Fusion Advance Collections Setup Implementation DocumentsSummary: Need the Advance Collections Setup Implementation Documents Content (required): Need the Advance Collections Setup Implementation Documents Version (include the…Koteshwar Tippani 43 views 2 comments 0 points Most recent by Koteshwar Tippani Receivables & Collections -
How to disable strategies in advanced collections completely?Summary: We have enabled collection method : Dunning plan as we intend to only send dunning letters based on aging. But I see that the strategy assignment to customers c…Vaishal 100 views 5 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Import collection strategyHi, Do we have an API or import template to import Strategy Group, strategy and tasks as per the attached screen shot? Please check and let me know. Thanks, Ravi Kumar
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Why 'Send Dunning Letters' sometimes does not pick delinquent transactions?Summary: Dunning letter doesnt get generated for delinquent transactions. Content (required): I have disabled feature - 'Collections Scoring and Strategy Assignments by …
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Is it possible to filter by contact number on the promise dashboard?Summary: The customer need to filter by contact number when he is checking the promise because he want to call the clients who broken their promise. Content (required): …Romina Grimaldi 34 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Customization of Collections Aging by Collector 7 Bucket ReportSummary:- I am customizing Oracle fusion seeded report "Collections Aging by Collector 7 Bucket Report" In which I Need to add Invoice_date in this report as one column.…Shraddhha Namde 278 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How does the score get calculated on collection dashboard - Deliquencies?Summary: We are implementing collections for our client. When delinquencies are marked for transactions, they show up in collections dashboard. However, we do not see an…Vaishal 37 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to update the Promises in Collections to Broken PromisesSummary: Promises not updating to Broken in Dashboard after the grace date has passed Content (required): I am testing Broken Promises. I set the grace days in Collectio…
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Decoupling Finance Account Number from Account Number shared with CustomerSummary: Due to current ERP limitations on moving an existing account to a new party, the ERP users have only one choice that is to inactivate the account, lose the abil…Vasuki Kodaganti 47 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Why does the Dunning Letters have Duplicate Records for each TransactionSummary: When we are sending Dunning Letters to the Customer Contacts of Business Unit A The Standard Dunning Letter is displaying Duplicate Lines for a single Invoice. …
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Cancel the strategy task in ErrorSummary: If a task is cancelled which is errored out (say automatic task such as send dunning letter) because the customer contact does not have an email or dunning resp…Karthik Karanth-Oracle 125 views 9 comments 0 points Most recent by Satya N Makena Receivables & Collections -
How to Customize Customer Search ColumnsSummary: When a user searches for a customer, the system displays the customer name and registry number. However, if multiple customers have the same name, it can be dif…AbhilashMankar 47 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Prevent Use Of Advanced Collection Cloud Service?Goal: How to Prevent Use Of Advanced Collection Cloud Service ? Client doesn't have subscription for Advanced collections but want to send standard Dunning letters. What…Rasheed - Fusion Support Engineer-Oracle 72 views 1 comment 1 point Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Import Advance Collections Strategies?Goal: How to Import Advance Collections Strategies ?Rasheed - Fusion Support Engineer-Oracle 36 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to Change Aging Bucket On Collection Dashboard ?Goal: How can we change the aging bucket on collection dashboard ? Currently by default system is showing Current, 1-30, 31-60, 61-90 and 91+ Buckets.Rasheed - Fusion Support Engineer-Oracle 34 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How does the options in "Update Work Status" On Collections Dashboard work ?Goal: Consequences of "Update Work Status" on Collections Dashboard? On the Collections Dashboard, one can change the "Work Status" of a delinquency to Follow-up, Hold, …Rasheed - Fusion Support Engineer-Oracle 58 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Working deeplinks/OTBI drill down for CollectionsSummary: Has anyone managed to get the following collections deeplinks to work: Collections (AR_TRANSACTION,PAY) Collections (AR_TRANSACTION,PROMISE) Collections (IEX_CU…