Collections Work Area
Discussion List
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Not pass due transactions are in delinquent statusHi We have an old invoice and the installments have been updated to different due date. When we checked on Collection, one installment which have day late -5 has delinqu… -
Collector is unable to see NotesSummary: Collector is unable to see Notes, that are tagged to a transaction, where as the Collections Manager can. This is a security related issue, but wanted to know t…
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Bankruptcy - approval flowSummary: Bankrupcty is not triggering any event and approvals Content (required): Hi all, I am reaching out to understand if anyone has been able to succesfully implemen…Sara Munaretto 101 views 4 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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In Collections workbench transaction level notes should be visible at account levelSummary: In Collections workbench transaction level notes should be visible at account level Content (required): Hi team, Our client is looking for the notes that is cap…Lavanyaa Damodaran 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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In collections workbench can I get an option as All Business UnitsSummary: In collections workbench can I get an option as All Business Units Content (required): Hi Team, There are collectors who deal with multiple business units, in t…Lavanyaa Damodaran 24 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Unable to see Dispute number in collections workbenchSummary: Unable to see Dispute number in collections workbench Content (required): Hi Team, Upon placing a dispute by collector, we get a pop up/message stating Dispute …Lavanyaa Damodaran 33 views 5 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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How to exclude/remove a delinquent transaction from delinquencySummary: Hi, We have a business scenario where expected disputes and known transactions need to remove from delinquency and we dont want to consider this transaction for…
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FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO not documented in BICC extrct 20D tSummary Looking for correct docuentation of the PVO FscmTopModelAM.FinExtractAM.IexBiccExtractAM.CollectorExtractPVO, currently the standard documents are not in sync. P…Anirban Sarkar-Oracle 614 views 1 comment 2 points Most recent by Daniel S.-Oracle Receivables & Collections -
How warehouse field in invoice line is populated?Oracle Fusion Receivables Cloud Service Version: Oracle Fusion Cloud Applications 23C (11.13.23.07.0) We have to know how the Warehouse field in the transaction line is …
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New record added via Manage Collectors does not appear on Manage Resources screenSummary: New record added via Manage Collectors does not appear on Manage Resources screen Content (required): Hi, A new record has been added into the "Manage Collector…
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How Cybersource Payment Gateway works with Oracle Fusion AR payments including Transaction failuresSummary: We have successfully configured CyberSource payment gateway/Integration with Oracle Fusion. We still have doubt how Cybersource is going to handle negative case…
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How Can We Create the Dunning PDF, Without Actually Printing the file?Summary: How Can We Create the Dunning PDF, Without Actually Printing the file? Content (required): Currently not able to find the option to stop the Dunnings not to be …Khaleel Hussain Shaik 32 views 3 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to update collectors in bulk for the customers?Summary: I believe, in manage resources section, I can update collectors for customers only for delinquent customers. Because it only shows delinquent customers. But is …
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Can we send Dunning Letters based on country specific Customer's?Summary: Hi Team, Client has a requirement of sending Dunning Letters, but condition is China Customers should receive letter in Chinese language & for overseas customer…
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Custom BI report - burstingSummary Bursting a consolidated customer statement (AR)Content Hi, We have created a custom BI report by using AR transactions and receipts table, and would like send a …Sathya Kannan 85 views 2 comments 1 point Most recent by Anders W. Langholm Receivables & Collections
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Can we use credit score/rating/classification in Collections scoringSummary: 23A contained update CREDIT SCORE ADDITION TO COLLECTIONS CUSTOMER PROFILES, can we use this data in Collections scoring Content (required): We would like to ut…
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Fusion Advance Collections Setup Implementation DocumentsSummary: Need the Advance Collections Setup Implementation Documents Content (required): Need the Advance Collections Setup Implementation Documents Version (include the…Koteshwar Tippani 32 views 2 comments 0 points Most recent by Koteshwar Tippani Receivables & Collections -
How to disable strategies in advanced collections completely?Summary: We have enabled collection method : Dunning plan as we intend to only send dunning letters based on aging. But I see that the strategy assignment to customers c…Vaishal 90 views 5 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Import collection strategyHi, Do we have an API or import template to import Strategy Group, strategy and tasks as per the attached screen shot? Please check and let me know. Thanks, Ravi Kumar
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Why 'Send Dunning Letters' sometimes does not pick delinquent transactions?Summary: Dunning letter doesnt get generated for delinquent transactions. Content (required): I have disabled feature - 'Collections Scoring and Strategy Assignments by …
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Is it possible to filter by contact number on the promise dashboard?Summary: The customer need to filter by contact number when he is checking the promise because he want to call the clients who broken their promise. Content (required): …Romina Grimaldi 31 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections