Customer
Discussion List
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REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo)Summary: REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo) Content (please ensure you mask any confidential informatio…Abdullah Munaz 317 views 5 comments 0 points Most recent by Mrinali_Tiwari Receivables & Collections -
How to create a customer and populate the tax registration number through APISummary: We would like to know what's the correct sequence of API calls to create the customer with his tax registration number correctly populated. Content (please ensu…Joana Falcao 6 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections -
What is the impact of end-dating a customer account on historical data and reporting?Summary: As we have customers with multiple accounts, having those which are not active or used is becoming an issue. In test, we found that historical data for inactiva…
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25D Consolidated Invoices - grouping Transaction TypesSummary: 25D Consolidated Invoices - grouping Transaction Types Content (please ensure you mask any confidential information): Referring to the 25D feature - Consolidate…Janelle Azimullah-Oracle 18 views 1 comment 0 points Most recent by Jithendra-Fusion Receivables-Oracle Receivables & Collections -
unable to edit the customer account level details receiving the below errorAn application error occurred. See the incident log for more information. An application error has occurred. Your help desk can use the following information to obtain a…
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Getting error while creating new customers and creating site purposesSummary: We are getting an error " The value for the foreign key {1} isn't valid. You must enter the {0} column name from the {2} table. (AR-855645) when creating custom…IMS - ERP Support 38 views 2 comments 0 points Most recent by vinay.chinranji Receivables & Collections
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Enable supplier for existing customer from UISummary: Enable supplier for existing customer from UI Content (please ensure you mask any confidential information): I would like to know how I can use an existing cust…Luca Nobili PWC 51 views 2 comments 0 points Most recent by Luca Nobili PWC Receivables & Collections
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Is there any limit on total number of contacts that can be imported/created/stored in cloud.We are looking to import the customer contacts from External System. Can you please let us know if there is any limit on total number of contacts that can be imported/cr…Ratan Shiva-Oracle 3 views 0 comments 0 points Started by Ratan Shiva-Oracle Receivables & Collections
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Is there a plug-in/connector for Salesforce to sync contact dataCan you please let us know if there a plug-in/connector for Salesforce to sync Customer contact data.Ratan Shiva-Oracle 4 views 0 comments 0 points Started by Ratan Shiva-Oracle Receivables & Collections
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Do we have standard API’s for external systems to create/update contact informationWe are looking to create and update the customer contacts from External System. Can you please help us if we have any Standard REST API to create and update the customer…Ratan Shiva-Oracle 8 views 0 comments 0 points Started by Ratan Shiva-Oracle Receivables & Collections
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Guidance on Send Dunning Letter Process: Inconsistent Behavior Across CustomersHi All, Greetings!!! I am reaching out to request assistance regarding an issue we are facing with the dunning letter process in our system. We have observed that the pr…
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LOV_BankBranchName with given set of values leads to multiple matching rows for a row of typeSummary: I am getting below error while updating external bank account with bank name and branch name. This error occurs only incase of same branch name exists multiple …VENKATA SWAMY BATHINA-Oracle 34 views 1 comment 0 points Most recent by Alon Receivables & Collections
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The Customer Account Statement Report shows multiple lines for a transactionSummary: The Customer Account Statement Report in Oracle Fusion Accounts Receivable is not displaying accurate and clean data. Transaction numbers are appearing multiple…
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customer fbdiA couple of questions regarding the CustomerImportTemplate (FBDI) when filling out the following sheets: 1.HZ_IMP_CONTACTS_T 2.HZ_IMP_RELSHIPS_T 3.RA_CUSTOMER_PROFILES_I…
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How to display Ship to site name instead of Ship to name on Transaction HeaderSummary: How to display Ship to site name instead of Ship to name on Transaction Header Content (please ensure you mask any confidential information): Currently, when we…Bhanu Prakash Sharma 6 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections -
Payment term is not defaulting from Customer site on Sales orderSummary: Content (please ensure you mask any confidential information): We have few customers enabled as BFB at account and site level and BFB specific Payment Term is a…
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Is it possible via API or WS update to NULL PaymentTerms, CreditReviewCycle, CreditAnalystName?Summary: Using customerProfileService is it possibe to update to NULL the info on PaymentTerms, CreditReviewCycle, CreditAnalystName? SOAP api response given 200 but not…Enrique Ap-Oracle 74 views 2 comments 1 point Most recent by Eros Mario Nicotra Receivables & Collections
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How to Import Risk Code Values in Manage Receivables LookupsSummary: Client requires multiple values (1000+) in the customer site profile Risk Code field. Currently, it is an LOV field so I need to set the values also for data mi…Gladys Antolijao-Oracle 21 views 2 comments 0 points Most recent by Harish_Jain Receivables & Collections
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How can we control the ability to delete Customer contact person / contact PointHow can we control the ability to delete Customer contact person / contact Point (See Print Screen) We try this alternative without success : Sandbox , Basic send Sandbo…
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How do we delete an existing Customer Contact at the Account level using FBDI or API?Summary: I have an integration which synchronizes Customer Data coming from a source system. There are scenarios where the source system sends information like Contact X…
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How to delete a contacts from Account using an API, this contact exists only at the Account levelSummary: We want to delete the customer contact at the Account level only (Does not exist at the Customer Account Site Level). We don't want to delete the relationship b…
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Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C…
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Update customer profile with SOAP API with Correct Record instead of Insert RecordSummary: Hi, When we use SOAP API (https://servername/fscmService/ReceivablesCustomerProfileService?WSDL) with operation 'updateCustomerProfile' to update customer profi… -
View Only Custom Role for AR Receipts ?Hi, I followed the steps mentioned in “How to Create Read-Only / View Only Custom Role for Transactions & Receipts? (Doc ID 2372533.1)” while creating the custom role. T…
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Site Name is missing when trying to set Bill To site to connect with ship toSummary: Site Name is missing when trying to set Bill To site to connect with ship to. is there a plan to add it ? Content (please ensure you mask any confidential infor…
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How to import global location number for customersI want to add the Global Location Number at the site level for customers. But I wasn't able to find any column in the customer Import FBDI template/simplified customer s…
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How to load the Withholding tax details for customer at customer siteAre we able to load Withholding tax details in bulk for Customer at Customer site level please see below details for reference. Appreciate your help.Deep Mehta-Oracle 4 views 0 comments 0 points Started by Deep Mehta-Oracle Receivables & Collections
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CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULLSummary: CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULL Content (please ensure you mask any confidential information): I can use t…
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How do I clear the error "The bill-to customer site number {BILL_CUSTOMER_SITE_NUMBER is invalid"Summary: "The bill-to customer site number {BILL_CUSTOMER_SITE_NUMBER is invalid" keeps coming up for a customer that is fully setup in Oracle Fusion with the correct si… -
Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …Behind_the_Clooud 224 views 8 comments 0 points Most recent by Akshay Goel Receivables & Collections