Customer
Discussion List
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What implications have to merge customers in AR?Summary: I need to merge one customer to another in AR, so all the pending transactions are not lost Content (please ensure you mask any confidential information): I nee… -
How to create a Child Customer Account using FBDISummary: Need to load a customer account and bill-to, ship-to site records against an existing Parent party. Parent has already been created, with Party, Party sites, Ac…Nigel Beaumont - Viking 49 views 3 comments 0 points Most recent by Nigel Beaumont - Viking Receivables & Collections
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Can we upload customer bank account by spreadsheet for already existing customerSummary: The customer master data is already uploaded in the system then the customer starts to use the collection module so in the collections task when he pays through…
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How to do collections setup in receivables?Summary: How to do collections setup in receivables. Require detailed setup documentation regarding the collections setup in rceivables in Oracle fusion. Content (please…
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Is It Possible to Change the Name of the AR Invoice Attachment E-mailed to the CustomerSummary: After running Print Receivables Transactions the system e-mails a pdf copy of the invoice to the customer. It is noted that the naming convention of the attachm… -
Refund of an open Credit Memo where customer no more exists.Summary: How to do refund for an open credit memo where customer is no more there in the system. Content (please ensure you mask any confidential information): We have b…
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Where are hidden fields stored in Remit To Address for ReceivablesSummary: We are looking for the table/column corresponding to the hidden fields from the Manage Remit To Address screen that we exposed Where we could find these fields.…RB Vasquez 17 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Can we add custom attachment field to any Page so that user can add attachment like we create DFF's?Summary: We are trying to add attachment field to the create customer foam so that at later point of time we can check the documents submitted by the customer. Content (… -
i have a request from the customer to upload different customer numberSummary: i have a request from the customer to upload different customer numbers and those numbers can be sometimes 7 and sometimes 9 and also those numbers are not ceri…
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Update Credit Analyst in Oracle AR SystemWe are seeking to change the credit analyst for around 1,400 customers in Oracle AR system without manually updating each profile. Is there a way to achieve this without…Patrick Chrabieh 15 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections -
Configuration of Entity in Saudi ArabiaSummary: We have a requirement to prepare for configuration of a new entity in Oracle Cloud/FCCS/EPBCS in Saudi Arabia. We will have GL,CM AR, AP, FA, etc. One of the re…Tina Valtchev 28 views 1 comment 0 points Most recent by Tina Valtchev Payables, Payments & Cash Management -
LockboxHi Team, We have scenarios, where there few positive invoices and few credit Memos (Negative amount) in a single batch to create a receipt through lockbox Receipt FBDI t…
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customer (AR Payee) Bank Details AuditObjective: To track changes to customer bank details as these can be used for AR Refunds. Summary: Inserts and updates to bank account details for customers are not appr…
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Oracle Address Validation Service - Customer Master UI - Output CaseWe have subscribed to the Oracle Address Validation Service, which has been configured in Fusion Cloud ERP to validate customer addresses. The service returns validated …
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Can we configure approval matrix on customer creation ?Summary: Can we configure approval matrix on customer creation ? Content (please ensure you mask any confidential information): Business requirment is to have customer c…
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Is there a REST API to add contact for customers?Summary: Is there a REST API to add contact for exist customers? Content (please ensure you mask any confidential information): Does Oracle provide the REST API to add t…
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Masking Account numbers on the Funds Capture Payer Notificaion Reports but not in applicationIs there a configuration option to mask the account numbers on the "Funds Capture Payer Notificaion Reports" but not mask them in the system? I know making a change in M…KC23 14 views 1 comment 0 points Most recent by AnamariaRoman-Oracle Payables, Payments & Cash Management
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Cancellation option is not available for the AR transactions?Can you please share regarding this? Thank you -
Blocking receipt entry if customer profile does not have a site for the BUSummary: Hello, We would like to know if it is possible to block the creation of a receipt for a customer who does not have a site on the receipt Business Unit. For exam… -
Customer Site name UpdateSummary: Need to update Customer account site level Site Name column Not able to find the site name column in webservice /crmService/CustomerAccountService Can someone p… -
Advantage of using the Customer open interface instead of direct API calls to import customersWe need to build an integration between our Customers Tool and Oracle. Can someone tell me which is better to use for this and why : Perform direct API calls OR Use the …Kristel Janssens 17 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Can i use groovy validations during customer account creation?Hi, I want to know if it's possible to add groovy codes during creation of customer accounts. For explame, during creation add an automatic sequence on a EFF. Thanks
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Add contact for exist customer by Upload Customers from Spreadsheet errorSummary: Add contact for exist customer by Upload Customers from Spreadsheet error Content (please ensure you mask any confidential information): Add contact for exist c…
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How to link Customer to Existing supplier when Importing Supplier through FBDI?Hi, There are trading partners that are both customers and suppliers. During data import we will import suppliers first. What should we do to create customers from suppl… -
Which is the table of Manage Hierarchies in CustomersI would like to know the table involved in Manage Hierarchies for Customers. I defined a hierarchy for a customer and I would like to make a report with this. Regards, S…
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How to add LOV to an extra address fieldHi all. As per requirement, we have added few extra address elements in postal address formats for customer/supplier like region, territory etc. Now, we would like these…Deepak Singal 14 views 1 comment 1 point Most recent by Amandine C-Oracle Payables, Payments & Cash Management -
Customer name gets altered while updating bank account details of a siteHi, We are trying to figure out the reason for customer name changes that are being happened in the production environment frequently. We have been observing that the or…
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Can Oracle cloud ERP create customer bill to and ship to on the fly?Summary: We have situation where we need to add customer bill to and ship to sites while creating Orders, Order source can be both electronic and manual order. We want t…
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CustomerImportTemplate.xlsm - Malware.W2000M/AVI.snh.lvymuSummary: CustomerImportTemplate.xlsm - Malware.W2000M/AVI.snh.lvymu Content (please ensure you mask any confidential information): Customer Import Template Blocked When …