Customer
Discussion List
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How to restrict edit access for customer contacts and Communications in Advanced Collections?We are unable to make customer contacts and communication tab view only.Mota Pavithra 28 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Web Services or FBDI is not available to Bulk Import Customer Account Notes in Oracle FusionWe have a large set of customer account notes(at account level) that need to be uploaded into Oracle Fusion. Any guidance on how to achieve this using available tools, s…Lokesh P 27 views 1 comment 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to block billing for a bankrupt customerIf I activate bankruptcy in advanced collections for a customer, it does not mean that it prevents further billing. How can I do this? Is there a function to implement t… -
How to import 250+ Resource Teams and Role Assignments in Oracle Fusion ReceivablesWe have a scenario where we need to create over 250 resource teams, then add resources to these teams and assign roles to each resource. Defining these manually would be…Alexiss Arguelles-Oracle 27 views 4 comments 0 points Most recent by Alex D-Oracle Receivables & Collections -
Bulk creation of site profileSummary: is there any way to bulk creation of site profile Content (please ensure you mask any confidential information): We have created customer through uploader using…
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Profile option HZ_IMP_DEFAULT_GEO_VALID_ADDRESSSummary: When I look at descriptions of the profile option HZ_IMP_DEFAULT_GEO_VALID_ADDRESS, it seems I can activate address validation during for example customer integ…Reinhard Klahn 141 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 161 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Customer Profiles is not getting loaded as part of 19 Tab CustomersSummary: BU ID, Batch ID all is fine, No Error that is showing up, It is just that the System is not taking in Customer profiles when we see the record count in Manage D…Siddhant Aggarwal-Oracle 134 views 7 comments 0 points Most recent by Evangeline Nivedha-Oracle Receivables & Collections -
What is the use of Regional information from customer profile?Summary: Content (please ensure you mask any confidential information): What is the use of Regional information from customer profile and who those values translate to m…
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Change customer profileSummary: I want to change one of the customer's account and site profile to have payment terms = immediate. Can anyone help me to guide how to do this Thanks Content (pl…Gifty V 17 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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manage address format is grayed outSummary: Manage address format is grayed out Content (please ensure you mask any confidential information): Hi, When I search for the task Manage Address Format, it is g…
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Can I restrict user to update only certain fields in customer account/siteI want to restrict access to certain users such that they can only edit certain attributes/fields in Customer account/site (Receivables > Manage Customers) while not bei…Rupel 34 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Secure Access to Value Set issue for Customer Account DFFSummary: Secure Access to Value Set issue for Customer Account DFF, enable security to one value set for customer account DFF not working adequately as created condition…K_M 36 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What is the best way to do a mass load of e-mail addresses against existing receivables customersSummary: approximately 17.5 thousand existing customers which require e-mail addresses allocating against customer records. This would be to facilitate the emailing of d…Paul Simpson 19 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can the Remit To Address on Transaction updated through REST API / SOAP ServiceSummary: Customer is looking into updating the defaulted Remit to Address on Transaction after Autoinvoice import. There is a business requirement to set specific remit …RB Vasquez 70 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Upload credit card tokens for customers in Customer FBDIHas anyone done Conversion of credit card authorization tokens instead of credit card numbers with Customer FBDI template? We can't find a tab or field to fill in the cr…Elaine Chen 94 views 9 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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customer Name in Subject for Transaction InvoiceContent Do we have the option to add customer name in Subject of email for the transaction so when system send an invoice to the customer, it will also have customer nam…Sandeep Nihalani 71 views 8 comments 1 point Most recent by Srivatsav PR-Oracle Receivables & Collections
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LOOKUP_TYPE='CUSTOMER_GROUP_CUSTOM'Summary: In Create customer UI ,Can we add custom value to this lookup LOOKUP_TYPE='CUSTOMER_GROUP_CUSTOM' and where I can find this lookup. Content (please ensure you m…
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not able to update customer primary email address through rest api?Summary: not able to update customer primary email address through rest api? Content (please ensure you mask any confidential information): Version (include the version …
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Impact of changing customer type from External to InternalSummary: What is the impact of changing customer type from External to Internal? Content (please ensure you mask any confidential information): Version (include the vers…
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Automatically create Customer Names in Capital LetterSummary: As part of the OTM application's integration with ERP, it is required that all customer names be created in capital letters. Currently, this is being done manua…VAIBHAV L 37 views 3 comments 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
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How to change the enddate of the customer account sites uses such as Bill to and ship to in BulkSummary: Content (please ensure you mask any confidential information): We are trying to change the enddate of the customer account sites uses such as Bill to and ship t…
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How to default a DFF context on Customer accountOn Customer account level, we have a DFF defined. I would like to default the context when adding DFF values for a customer for first time. This is the single context an… -
Delete Organization - REST APISummary: Delete Organization via Hub Organization REST API Content (please ensure you mask any confidential information): I created a Bank Branch and it got created in h…Kishore S 38 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Update Party Number APISummary: Update Party Number via API Content (please ensure you mask any confidential information): I know we can update the party number manually by changing the Profil…Kishore S 47 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Account Profile : Last Review Date is set automaticallySummary: We are experiencing a behavior where in the "Last Review Date" in Account profile is updated automatically by the application, We have not enabled the standard …
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What is the Web service (WSDL) to upload for 500 customers "EDI Location Code"Summary: We are trying to update the field "EDI Location Code" which is in customer site level for 500 records but the FBDI and Import management is not supported. When …
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How to display the "Phonetic Address Line" under the UI (AR)?Summary: Using the Upload Customer Spreadsheet, we are able to populate this field. We'd like to know if it is possible to display this field under the UI in order to ge…
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We have defined context based DFF at Customer Site level. Is there a way to enable audit trailSummary: To enable audit trail for DFF defined at Customer Site Level in Accounts Receivables Content (please ensure you mask any confidential information): . Version (i…Santhosh Venkatesh 35 views 2 comments 0 points Most recent by Sandeep Gutha Receivables & Collections
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What are the FBDI columns to populate "EDI Location Code" and 'Trading partner Identifier"Summary: What are the FBDI columns to populate "EDI Location Code" and 'Trading partner Identifier" Can someone please advise the FBDI columns to populate the highlighte…Babu Chalamalasetti 86 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections