Customer
Discussion List
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we need to know where the content that fills the fieldsSummary: We need to know which fields and in which module or screen in our client's environment we need to fill in so that the fields EXTN_ATTRIBUTE_CHAR009, EXTN_ATTRIB… -
Add Postcode to existing customer site addressSummary: When we imported customers from Legacy system into Oracle cloud, the site address was loaded without the post code. Now we need to update the post code on all c…Sachin Joshi 18 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Which table stores Account Contacts for a customerSummary: Which table stores Account Contacts for a customer Content (required): I need to display account contact for a list of customers but am not able to find out whe…
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Is it possible to automatically Assign a Business Level within Advanced Collections?Summary: Is it possible to automatically Assign a Business Level within Advanced Collections Content (please ensure you mask any confidential information): Within the Co…Chipo Jakachira-Oracle 38 views 3 comments 0 points Most recent by charanjeet Receivables & Collections
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Customer Site Numbering to be made manualSummary: I have set this profile option HZ_GENERATE_PARTY_SITE_NUMB to "Auto numbering, update allowed", but yet the system doesn't allow me to override the automaticall…Raj Mohanraju FRNT 132 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Trying to load new sites onto existing Account using Upload Customers FBDISummary: We are trying to load new customer sites under existing Parties and Accounts, using Upload Customers FBDI but getting error message: "Upload not possible due to…
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Why Customer Number allow gabs When Automatic Customer Numbering in oracle receivable fusionSummary: This happens when a customer creation is attempted but not saved. The number is assigned initially. Content (please ensure you mask any confidential information…
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ADD Default Customer Registry ID and SITE Bill to and Ship to Numbering according to the BU's or LEThere is a business requirement Based on Legal entity or Business Unit the Automatic Customer Numbering should be opted. For Example if the LE1 or BU1 is trying to creat… -
How to add blank value to customer type LOV in manage customer screenSummary: There are 2 customer types i.e. Organization and Person. I want two things: 1- Add new customer type in LOV. 2- Add blank value in customer type LOV in manage c…
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Letter of Credit functionality in Receivables CloudSummary: Letter of Credit availability Content (required): Is there any options within Fusion Receivables Cloud for Letter of Credit? Version (include the version you ar…
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How to update Customer Contact email address in customer master using FBDIIm trying to Update Email Address for all customer contacts. Im using FBDI template, can you tell me which sheets are required for this? Regards, Hemanth B.THemanth Buccapatnam Tirumala 106 views 5 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Bill Management UsersSummary: is there FBDI to mass load external users to access BIll Management functionality? or any other method to mass load thousands of customer user accounts? Content…Roman Havrylyak 26 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Load data in CDM in BulkSummary: We are trying to load the data in CDM for customers in bulk as Attachments. Content (please ensure you mask any confidential information): We want to load the d…
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How can I change Customer profile start date end date formatHow can I change Customer profile start date end date format from mm/dd/yy to mm/dd/yyyySauravS-Oracle 16 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Payment terms are not copied when invoice is Duplicated the InvoiceSummary: We are creating a duplicate invoice against an invoice by the Invoice screen, when we click Actions> Duplicate. The payment terms are not duplicated, instead th…Savir Bansal -Trinamix 15 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Sample Payload Request for SOAP web servicesSummary: Sample Payload Request Content (please ensure you mask any confidential information): We are using this WSDL: https://servername/fscmService/RecInvoiceService?W…Luca Nobili PWC 166 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Inserting a line in AR INTERFACE LINES within SOAPSummary: Inserting a line in AR INTERFACE LINES within SOAP service produce an error Content (please ensure you mask any confidential information): We are using this WSD…Luca Nobili PWC 43 views 2 comments 0 points Most recent by Luca Nobili PWC Receivables & Collections
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Is there any Approval Process for Customer Bank AccountsSummary:Hi All, Checking Is there any Approval Process for Customer Bank Accounts? I have customer requirement in the Billing Module under the customer account page we h…
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Unable to Edit 'Value' in Customer Status: Can It Be Modified Directly Without Creating a New One?Summary: I had to make adjustments within Customer Status. I noticed that it's not possible to edit the "value," only the "description," which doesn't produce the desire…
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Remove Primary Contact Flag or Delete Contact (without Sales Cloud license)Summary: Removal of duplicate Primary Contact needed Content (required): A Customer account Communications contact was flagged as Primary Contact but this setting is not…Carol Fergusson 493 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can we use /crmRestApi/resources/11.13.18.05/hubOrganizations API to add sites for existing partySummary: We are using /crmRestApi/resources/11.13.18.05/hubOrganizations API to create party and party site. Now we have requirement to add multiple sites after the part…Chakradhar Mulumudi 23 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update Customer Account Profilehi we are trying to update Customer Account Profile for particular fields via 19sheet FBDI. Can some one help us out with what sheets we need to fill to update the above…Hemanth Buccapatnam Tirumala 21 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Updating Customer - XML invoicing detailsHello, I would like to know what web service can be used to update a customer XML Invoicing details (found by navigating to Manage Customers > Accounts > Profile History… -
Not able to get AR Customer contact information in case of multiple sitesSummary: I am trying to fetch AR Customer contact information which is displayed on Oracle Fusion screen. In case of multiple sites with each site having it's each conta…
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Validate arabic language only in text field inputSummary: Hi Team, We have a requirement for customer address, where the input should only be allowed in Arabic. as we understand there is no standard functionality to en…Shaik Muteeb 20 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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By Mistake we have updated the existing Customer Profile with new profile, is there any way toSummary: To Creation of Customer Sites thru FBDI by mistake we have added on New Customer Profile then the existing Profile got end dated, Is there anyway to revert the …SekharDivvi 27 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What are the REST API for AR Customer DFF Attributes?Hi, In order to do an integration with a third party service. We need the REST API available in order to populate and getting values for: - Customer Accounts DFF attribu…bandretta992 42 views 7 comments 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Credit limit at Customer Master organization LevelWe have two areas where we can add Credit Limit for Customers. Currently we have set it up at Customer Account Level. We even have the option to add this Credit Limit de…Hemanth Buccapatnam Tirumala 22 views 3 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Is Client SPF Email Allowed to Receive Out of Office and Non-Delivery Notifications?Summary: Allow Client SPF Email to Receive Out of Office and Non-Delivery Notifications Content (please ensure you mask any confidential information): Hi, Once client IT…Gladys Antolijao-Oracle 22 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Given the end data via manage customer form even then user can create invoice with inactive ship toSummary: User has given the end data via manage customer form even then user is able to create AR invoice on inactive 'Ship To' customer site. As per Oracle solution - S…RAVI GARG 19 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections