Customer
Discussion List
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How do I fix this merge request error (HZ-120136)?Summary: When trying to merge a customer registry/account into a supplier I received the following message. "You can't make this person the preferred contact for this or… -
Credit check hold on 100% Advance Payment Term on sales orderSummary: Credit check hold on 100% Advance Payment Term on sales order Content (please ensure you mask any confidential information): Business Requirement is as below: C…
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How to insert tax registration number at Customer profile level with FBDISummary: We need to upload the tax registration number at profile lever for customers that has already been created in Oracle Cloud. How can we do that?
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Collection Manager and Agent roles for dunning process in receivablesSummary: We are using Collection Manager and Agent roles for dunning process in receivables. Is a separate license required to access dunning configurations when using t…Malleswara Rao 1 view 1 comment 0 points Most recent by Srivatsav PR-Oracle Receivables & Collections
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Limit access to Customer/Party level by Business Unit User has an accessSummary: One of my customers has an issue related to customer data privacy. They need to limit the visibility of customer/party data (at the party/customer level) by the…Nat Chaiyanan-Oracle 1 view 1 comment 0 points Most recent by Deepak Singal Receivables & Collections
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How to make DFF available only for Customer Type: OrganizationSummary: HI Experts We have requirement where the DFF Should be available only for Customer Type= Organization But the same DFF should not be visible for Customer Type =…
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ORG_TYPE Column in IBY_EXTERNAL_PAYERS_ALL is Populating value as Operating UnitHi Experts : Please assist on the below issue. Summary: We have a issue in IBY_External_Payers Table, some Customers/Bank accounts, ORG_TYPE is Populating as Operating U…Baskara Sateesh-Oracle 1 view 1 comment 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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Intermittent issue with Ship To Contact in AR Invoice.Summary: Hi Team, If we delete existing relationship and re-create relationship, Will this impact Ship To Customer contact details to the AutoInvoice in AR. For example,…
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How to Import Risk Code Values in Manage Receivables LookupsSummary: Client requires multiple values (1000+) in the customer site profile Risk Code field. Currently, it is an LOV field so I need to set the values also for data mi…Gladys Antolijao-Oracle 11 views 1 comment 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Invoice attachments in the customer statementNeed functionality to attach the invoice print out along with the customer statement for the invoices displayed in the statement.Lego 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Which 'FROM' email ID to use for sending email to customer?Summary: In the transaction delivery via email setup, which 'FROM EMAIL' is required to be used? Do we have to setup some email through configuration in order to be able…Shivani Verma_999 11 views 1 comment 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
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assign debits and credits to customer's accounting entries?Hi, we need to know if there is anyway to assign automatically debits and credits to customer's accounting entries but taking into account we need this for internal docu…
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Need Rest API for Contact Points in Customer MasterSummary: Hi Team, I need a Rest API to get all the Customer Details in Accoutn Receiveables. So i used the beloe API. /crmRestApi/resources/11.13.18.05/hubOrganizations …Suhas Nagendra-Oracle 59 views 5 comments 0 points Most recent by Jacqueline Li-Support-Oracle Receivables & Collections -
Collections / Dunning lettersHi team, Could you please suggest how to disable dunning letter for few customers because we want to exclude two or three customers from dunning. For example, If we send…
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer… -
Tax Payer Identification for Person Type CustomersSummary: What is the difference between adding a Tax payer Identification through Controls & Defaults at the Customer site level and adding at the Tax Payer Identificati…Shalini Sabbineni1 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Tax & Global
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What implications have to merge customers in AR?Summary: I need to merge one customer to another in AR, so all the pending transactions are not lost Content (please ensure you mask any confidential information): I nee…
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How to create a Child Customer Account using FBDISummary: Need to load a customer account and bill-to, ship-to site records against an existing Parent party. Parent has already been created, with Party, Party sites, Ac…Nigel Beaumont - Viking 41 views 3 comments 0 points Most recent by Nigel Beaumont - Viking Receivables & Collections
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Can we upload customer bank account by spreadsheet for already existing customerSummary: The customer master data is already uploaded in the system then the customer starts to use the collection module so in the collections task when he pays through…
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How to do collections setup in receivables?Summary: How to do collections setup in receivables. Require detailed setup documentation regarding the collections setup in rceivables in Oracle fusion. Content (please…
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Is It Possible to Change the Name of the AR Invoice Attachment E-mailed to the CustomerSummary: After running Print Receivables Transactions the system e-mails a pdf copy of the invoice to the customer. It is noted that the naming convention of the attachm… -
Refund of an open Credit Memo where customer no more exists.Summary: How to do refund for an open credit memo where customer is no more there in the system. Content (please ensure you mask any confidential information): We have b…
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Where are hidden fields stored in Remit To Address for ReceivablesSummary: We are looking for the table/column corresponding to the hidden fields from the Manage Remit To Address screen that we exposed Where we could find these fields.…RB Vasquez 11 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Can we add custom attachment field to any Page so that user can add attachment like we create DFF's?Summary: We are trying to add attachment field to the create customer foam so that at later point of time we can check the documents submitted by the customer. Content (… -
i have a request from the customer to upload different customer numberSummary: i have a request from the customer to upload different customer numbers and those numbers can be sometimes 7 and sometimes 9 and also those numbers are not ceri…
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Update Credit Analyst in Oracle AR SystemWe are seeking to change the credit analyst for around 1,400 customers in Oracle AR system without manually updating each profile. Is there a way to achieve this without…Patrick Chrabieh 13 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections -
Configuration of Entity in Saudi ArabiaSummary: We have a requirement to prepare for configuration of a new entity in Oracle Cloud/FCCS/EPBCS in Saudi Arabia. We will have GL,CM AR, AP, FA, etc. One of the re…Tina Valtchev 21 views 1 comment 0 points Most recent by Tina Valtchev Payables, Payments & Cash Management -
LockboxHi Team, We have scenarios, where there few positive invoices and few credit Memos (Negative amount) in a single batch to create a receipt through lockbox Receipt FBDI t…
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customer (AR Payee) Bank Details AuditObjective: To track changes to customer bank details as these can be used for AR Refunds. Summary: Inserts and updates to bank account details for customers are not appr…