Renewal
Discussion List
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Renewals Handled at the Individual Line LevelHi Team, We are looking for a solution that allows each subscription line to be renewed independently. Currently, renewals are handled manually at the subscription heade… -
how to fetch item effs attribute in subscription product line in groovy scriptSummary: how to fetch item effs attribute in subscription product line in groovy script Content (please ensure you mask any confidential information): Version (include t…
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Renewed items are being created in Draft status instead of ActiveHi Team, While renewing a subscription, we observed that the renewed item is being created in Draft status instead of Active. We would like the renewed item to be automa…
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Renew a subscription to a different productHi Team, We are seeking a solution to Renew an existing subscription to a different product instead of original product. Kindly advise on the available options Thanks, N…
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Avoid Custom attributes to copy when a subscription is renewedSummary: Hi team, The business requires that certain custom line level attributes—specifically "Trial Type" and "Trial Duration"—should not be copied to the new subscrip…
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How do I make the 'RenewedDate' subscription product standard attribute visible in the UIHi, We have identified a standard field with the API name RenewedDate and display name Renewed On. As per our business requirements, we would like this field to be visib…
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How Can we change "Currency" in Renewal Subscription even on draft status ??Summary: when a subscription is renewed our business has a scenario where we want to change the currency. Currently is Un-editable so do we have away to do that ?? Conte… -
Product line PUID to be shown in relationship tab along with subscription numberSummary: HI team, The business requires that the Product Line PUID be displayed in the Relationship tab alongside the Subscription Number when a subscription is renewed.…
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Need to stop auto renewal mail notificationsSummary: Dears, We are implementing the auto renewal feature, so let`s say there are 5 mail notifications that are sent to the customer before renewal to remind him abou…Mohamed_Hossam 61 views 5 comments 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
How to pass custom field values from original subscription to consolidated subscription?Summary: We need to create a subscription from OM through payload. Once order submitted and subscription gets created in OSM in draft status, we will add custom field va…Ankit Kumar Singh 31 views 3 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is it possible to create different renewal templates for different customersSummary: Is it possible to create different renewal templates for different customers ? Because we have option of choosing different Business Units and renewal templates…
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1How to set renewal Type value to Do Not Renew for Child items in Subscritption?Summary: Hi Team, We are working on a requirement , where we want to set Renewal Type (at product level) to "DO NOT RENEW" only for child Items. We have a parent child h…
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how to update and renew a subscription at the same time from the OM to SMC via payloadHi team, We have a requirement where the client wants to renew a subscription but also want to be able to update the subscription via a payload. We have separate request…
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How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first …
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asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…Adva 31 views 3 comments 0 points Most recent by Aravinth Arunachalam-Oracle Subscription Management
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…Lokesh_619 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Renewal of Subscription Based on Number of days before End Date at OSM LevelSummary: We want to pick the subscription for Auto-renewal based on subscription specific attribute and not Renewal Rules. Content (please ensure you mask any confidenti…Ashwin Sharma 21 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …Ankit Kumar Singh 11 views 2 comments 0 points Most recent by Ankit Kumar Singh Subscription Management
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Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
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What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you…Sunil Dabekar 117 views 6 comments 2 points Most recent by Letícia Costa-Oracle Subscription Management -
Communication channel options in Renewal TemplatesSummary: Does anyone have any idea how the communication channel options work in the subscription renewal template? The Manual does not mention any point on how each of …Marcelo Soler 41 views 1 comment 0 points Most recent by Mariano Rodriguez-Oracle Subscription Management
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…Neelesh Varma 1 view 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Future dated termination of subscription product and renewalSummary: If a subscription product is going to be closed in a future date and this product is renewed before that date is reached and later the original line is terminat…
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Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
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Create Subscription API action button on Service Request formSummary: Create Action Button in Application composer for Service request which create subscription in subscription management Content (please ensure you mask any confid…Muhammad Yahya 21 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management -
How to find linkage between renewed subscription and older subscriptionSummary: For instance - Subscription number 123 is renewed to 456. How do we find to which subscription is subscription number 123 is renewed to ? (Can this be done thro…Neelesh Varma 32 views 4 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Has any one integrated Subscription management cloud with Marketing Automations?Summary: Looking to understand, if anybody has integrated subscription management cloud with Marketing automation. Could you please help? Content (please ensure you mask…Prithvi Vallabha 1 view 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
Subscription Renewal - conversion date according to Renewed subscription Start DateSummary: How to set the conversion date for renewed subscription Content (please ensure you mask any confidential information): We are renewing subscription with Convers…Michal Shaked 21 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management