Benefits Service Center
Discussion List
-
Report the Original Coverage Start date of participant in the Plan not in OptionSummary: How can we get the original coverage start date of the participant to the PLAN not in the option? We can't use the Original Enrollment Date as its changing when… -
How do we setup qualifying life event for COBRASummary: We have COBRA handled through payroll. However we need to create a COBRA qualifying event in Benefits. The condition is if the employee is terminated and was en…
-
Employee dropped from Medical, Dental and/or Vision plan(s) Once the dependent reaches 26 yearsSummary: Employee coverage is getting dropped fully from Medical, Dental and/or Vision plan(s) Once the dependent reaches 26 years. This is happening once the child is r…
-
Has anyone else encountered this BEN-990951 error?Summary: There is no Oracle documentation on this error, so I'm looking for any help I can get Content (required): We are processing life events, and we thought maybe th…
-
Benefits Open Enrollment Window closes before midnight (12) ESTSummary: Benefits Open Enrollment window was 11/1/2024 to 11/20/2024. But every year the window closes around 5 PM EST instead of 12 AM EST (midnight - which is expected… -
The New Hire coverage start date formula is giving error on evaluationSummary: We have a requirement where the coverage for part timers should start after 1 year through New Hire life event. We tried to achieve it using the below formula b…
-
New Hire Life Event should be detected only for full timersSummary: We have a requirement wherein the new hire life event should only be detected for Full Time employees that are hired in the system and should not be detected fo…
-
How to Suspend a Plan and Generate a Pending Action After Changes to Life Insurance Beneficiaries?I have a process for a client's life insurance where, when making any changes to the beneficiaries, such as: adding a new beneficiary, redistributing percentages, or rem… -
Coverage and Rate Start Dates incorrect when Dependent Designation is used with Suspend EnrollmentSummary: Participant Coverage and Rate Start Dates are incorrect when Dependent Designation Requirement is used with Suspend Enrollment. First, let me say Doc ID 2404009…
-
Voluntary Life/ Spouse Life CoverageSummary: Hi Team, One of our client have a requirement that Spouse Life and AD&D coverage can only be selected if Voluntary Life and AD&D is selected for employee. Spous…
-
Option for D-enrolling Covered Dependents in Benefits EnrollmentWe are looking for a Solution / Automation process to D-enroll covered dependent in Benefits Plan Enrollment. Consider as of 12/31 for medical plan, Employee has enrolle…
-
OTBI Analysis/SQL Query to return Benefits Rates, Plan Ids, descriptionsHello, Looking for an OTBI Analysis (tables)/SQL Query to return Benefits Rates, Plan Ids, description etc.? Version 23C Thanks Gail -
Can benefit beneficiary details automatically move from Plan A to Plan BSummary:We have 2 insurance plans Plan A and Plan B, Client wants Employee to fill the Beneficiaries details for Plan A and same information flows to Plan B Content (ple…
-
How to get the ESS log write of Fast FormulaSummary: We have created the Benefits Fast Formula and wanted to check it is working or not with help of writing the ESS LOG WRITE. What is the best way to test the form…
-
Waive Plan has been created as a Regular Plan .Error while saving electionWe have a Flex credits requirement where , if employee enrolled in Waive Medical Plan, he or she is eligible for flex credits of 50 biweekly. Also this 50 flex credits c…
-
How to set Life Events to Auto EvaluatedHi Team, Is there any way to have a Life Event/s to be automatically Evaluated? Is there any configuration of Life Events that needs to configure? Thank you so much in a…
-
how to make option for a plan ineditable/ greyed out during enrollmentSummary: I want employee to see plans like this during a specific life event. I tried adding default enrollment rule at plan level after making waive option as Assign on… -
Imputed Income Error on Evaluation of Life EventHi, in supporting my client, I am receiving a repeated error on evaluating a life event for multiple persons. Processing worked fine as of last week. I have opened a SR … -
Benefit Rates (FLEX) are end dating on same day of Plan Enrollment StartInviting Experts Inputs for below Issue: Problem: Benefit Rates configured for Flex Program are end dating on the same day as Benefit Start. (Eg- Benefit Enrollment Rule… -
Can we customize "Certification Type"?Summary: Can we customize "Certification Type"? Content (please ensure you mask any confidential information): Hello Communities, Can we customize "Certification Type"? …
-
How can I automatically change benefits plan for the promoted employees?Summary: How can I automatically change benefits plan for the promoted employees? Content (please ensure you mask any confidential information): Dear communities, We hav…
-
Benefit Relationship does not show in Redwood UI but does display in Responsive UISummary: Benefit Relationship of an employee does not show in Redwood UI but does display in Responsive UI Content (please ensure you mask any confidential information):…
-
I am not able to see the Employer Contribution ratesI am not able to see the Employer Contribution rates even though after checking the display on enrollment option when i try to enroll into the Plan which is unrestricted
-
Descriptive Flex field in Contact Relationship page to trigger life eventSummary: We created a descriptive flexfield to capture the Relationship End Date of the contact since the ootb Effective End Date field cannot be used to trigger life ev…
-
Unable to cancel work relationship for a rehireSummary Need to cancel a work relationship for a rehire because we are receiving errorContent An employee was rehired with an incorrect hire date and we need to cancel t… -
Contact Effective End Date field not working in Life Event Data ChangesSummary: We want to trigger a life event when the contact relationship ended. We used the effective end date field on the Edit Contact Page and enable it using page comp…
-
FF for EOI Requirement for Short Term Disability Plan and different OptionsSummary: HI All, Is there any sample FF for below requirement, please proved. Thank you. If Employee is previously not enrolled in Short Term Disability Plan and current…
-
Voluntary Employee plan interim coverageHello Team, We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $100K. This will trigger EOI as well as suspend the plan.…
-
Oracle Digital Assistant Capabilities in BenefitsSummary: Oracle Digital Assistant Capabilities in Benefits Content (please ensure you mask any confidential information): Hi team, We are currently exploring Oracle Digi…
-
Enrollment should close once the employee has selected the benefits plans.Summary: The enrollment window should close automatically once the employee has selected the insurance plans. Can anyone guide me on how to achieve this? Content (please…