Benefits Service Center
Discussion List
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Life event can't be closed using a prior date to the processed date of the potential life eventSummary: A life event can't be closed using a date that's prior to the processed date of the potential life event. (BEN-990998) Unable to close the enrollment window in … -
Benefits Service Center Search not PopulatingAs of yesterday, 8/13/24, when we try to search an employee in the benefits service center, it's not yielding any results initially. We have to use the advance search fe… -
Benefits OTBI reports are not visible to employee with BI rolesSummary: An employee has the BI Author, BI Consumer & BI Admin roles but they are still not able to view any benefits report. They were able to view these reports earlie… -
Total Cost not showing on the enrollment page before submissionSummary: We have a Rate Calculation formula that is attached to the rates. The total cost is only showing after clicking the Submit button on the enrollment page. We are…
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Customizations in benefits is reflecting in learn page also.I have done some page customizations in the benefits ESS page, under ME>>benefits>> Start enrollment>>Before you enroll»Under the 'Information' Section. Under the 'infor…
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In benefits while Enrolling for particular plan Non-Smoker option is Not available to selectableSummary: In Benefits while Enrollment for Employee supplemental life plan not showing the Non Smoker option, It should show both the Smoker and Non smoker option to be s…
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Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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Benefits allowing Dependents while change in dependent relationship that does not match optionSummary: We have a situation after Open Enrollment Life event is triggered and employee benefit option has Emp + Domestic Partner already enrolled from previous year. Ho… -
Defined Benefit Pension PlansSummary: Looking out for insights on Defined Benefit Pension Plans- How to handle these in Oracle Fusion. Defining the plans and elements, Pros and Cons of the same. Con…
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Pending actions appearing blankSummary: Hi, Pending actions are triggered and is visible from admin account. When employee tries to check pending items it's appearing blank. ( Me > Benefits > Pending …
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How to create Disclaimer note in plan level?Summary: I have a requirement for an insurance disclaimer for the insurance plan. Before opting into the insurance plan, employees should read the disclaimer and accept … -
Is there a delivered 'Relationship End Date' field in the Family and Emergency Contacts page?Summary: Client wants their employee to enter the relationship end date during a death of dependent and divorce case. But the field is not available on the page, do we h…
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Unexpected behavior of system seeded Error MessageSummary: We are facing an issue for the Seeded Error Message - 990483. The system is not throwing the seeded error instead it is throwing a different error which is unre…
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Benefit variable rate Calculation IssueInviting Experts suggestions for dynamic calculations in Benefit Module. We have requirement to calculate benefit rate basis the logic 'Salary multiplied by a Multiplier… -
How to mark a option as default within a planSummary: I would like to default a waive option in plan as default instead of creating a new waive plan and attaching option for it. Content (please ensure you mask any …
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Total Pay period cost is showin as 0 for some plansSummary: Hi, We have an issue where in Total cost at the top of the enrollment page is showing as 0 for certain plans. Could anyone advise on the issue? Thanks, N. Conte…
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We are getting the below error while evaluating a potential life eventSummary: We are trying to evaluate a life event for a particular employee but getting the below error. There are no pending actions associated with this employee. Conten…
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Life events Death and Grade ChangeSummary: We have requirement of 2 life events, Death and Grade changes of employee. Life Event (Death) : If Employee related person is passed away, Then this Death life …
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Is it possible to bulk load unrestricted enrollment data for employees from previous years?Summary: The requirement is to load the Unrestricted employee enrollments for the past years. The plan becomes visible to employees after they complete 3 months from the… -
Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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How to setup HSA catchup Those 55 and older can contribute an additional $1000Summary: Can anyone please help how to setup HSA catchup Those 55 and older can contribute an additional $1000? I tried setup the Derived Factor( and attach to eligibili…
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Error on Life Event Employee or Dependent Loss of Coverage BEN-990155Summary: I am getting the below error on the life event "Employee or Dependent Loss of Coverage" when I try to add it to the employee record. ANy idea what this could be… -
how to edit self service group nameSummary: Content (please ensure you mask any confidential information): Hello, How do we edit the self service groups name ? here its train stop 1 , 2 etc…wanna rename i… -
How can Employee be able to select top up amount based on a list of values ?Summary: Content (please ensure you mask any confidential information): Hello, We have a requirement where for eg : a band 1 employee is eligible for super top up then t…
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Benefit End Date Automation based on Plan Year PeriodInviting Expert Inputs to solution the ask of End Dating Benefits at respective Program's Year Period End Date. As per Benefit Defaut Behaviour, when Benefits are assign…
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Year periods for programs and plansSummary: Hi, We have a requirement where year periods differ from plan and within plan year periods differ based on bargaining unit. As we know, we cant add fiscal and c…
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Age determination date based on list of life events and occurred dateSummary: Hello experts, We have a requirement to determine a person's age based on the conditions below: 1. If employee has been evaluated and enrolled in any of these l…
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Limit Health Savings Enrollment to Single Coverage when Employee Eligible for Family CoverageSummary: How do we enforce only selecting Health Savings Plan Single when the High Deductible Plan is enrolled as Single, but the employee is eligible for a Family Plan?… -
Retirement plan options shouldn't be visible in ESS for retireesSummary: Hi Team, We have a requirement wherein Retirement Options under the plan shouldnt be visible in ESS for retiress but should be visible only to Admins. I could s…