Benefits Service Center
Discussion List
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Age Change Life event is getting triggered for terminated employee.We have Age change Life event that is getting triggered for terminated employees as well. From where I can check or how I can stop it? -
Oracle HCM Benefits :: Enrollment change due to Promotion Life EventSummary: we have a requirement where during promotion life event an employee can change the plan but not the option Content (required): There are two plans Staff plan an…
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The participant must be enrolled in a valid plan before designating a beneficiary. (BEN-990153)We are trying to process salary change event for an employee but are facing the below error: The participant must be enrolled in a valid plan before designating a benefi…
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New Hire Benefit Life event did not trigger automaticallySummary: We have a new hire recently and the new hire life event did not trigger automatically. Content (please ensure you mask any confidential information): Only one e… -
To calculate the number of months for refund when employee is terminated in between Policy period.Summary: We have configured Employee and dependent premium to be paid Annually for the policy term period from 1st Jan to 31st December. If employee is terminated in bet…
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SSN, DOB, and Gender required for Employee’s contacts in BenefitsSummary: Situation: > Benefits Teams in US wants to make SSN, DOB, and Gender required for Employee’s contacts who are dependents covered under Benefits. > In the past, …
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Fast Formula for Due date for EOI submission for Short Term Disability PlanSummary: Hi Team, I'm working on an Action Type Due Date formula of type FF, but I couldn't find any explanation or documentation on this specific formula. If anyone has…
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"Enroll" button is not showing for newly created life eventSummary: I have created a new explicit 'Benefit Admin' and attached the life event to the program. I have also set the rules as follows: Enrollment code: Current - Keep …
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Enrollment result didn't satisfy the post election edit rulesHi, Getting the below error message . Any idea how to rectify? I tried making the potential life event to voided. still facing the same error. OR should evaluate the par…
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Reduce insurance coverage amount by certain percentage of coverage at 70 and calculate ratesSummary: Looking for ways to configure automatic coverage reduction based on age for life insurance plan, without using Fast formula Ex : reduce coverage amount entered …
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Dependent Coverage Start Date Formula - 15 days after Date of BirthSummary: We have a requirement that a new born child (14 days and below) can be enrolled but the coverage should start when the child reaches 15 days old. We tried creat…
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Dependent age out fast formula not workingWe have a requirement where if employee is enrolled in Medical Plan - Employee + Family option and if employee has more than 2 or more children and 1 spouse and 1 child …
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Closed Dependent Age Out LE gets reopened after evaluating any other LE ex. Salary ChangeWe are facing one issue related to evaluating Depedent Age out LE. Please follow below steps Add Dependent Age Out LE 2. Evaluate 3. Notice it is closed as on 1/30 under…
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Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Benefit administrator unable to see terminated employee enrollment detailsSummary: Hi all, I made sure that the roles mark View all people not just View all Workers, but our Benefit administrator (seeded role) cannot see the details of enrollm…
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Dependent Age Out only removing from MedicalSummary: Hello, We have an overage dependent age out process set up and running, however the affected dependent is only being end dated from medical coverage and not the…
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New Redwood Benefits Summary Pages not viewable - 25ASummary: Hello! We are in the process of starting 25A testing in our lower environments. The profile options ORA_HCM_VBCS_PWA_ENABLED and ORA_BEN_ADMINISTRATIVE_ENROLLME…
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An application error occurred in Benefits Service Centrewhile trying to search employee through Benefits service centre, An application error occurred. See the incident log for more information.
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How do you make visible the Affordable Care Act tile in the Benefits Service Center page?Summary: How can you make visible the Affordable Care Act and Benefits Enrollment Dashboard APPS that we see in the DEMO? Content (please ensure you mask any confidentia…
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Evaluate Life Event Participation - Error Report Export - BIPSummary: Hi All, I am able to export the error report from Evaluate Life Event Participation process. But is there a way I can fetch it via BIP? I am unable to locate an…
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Employee rate based on dependent countSummary: I have a requirement to populate employee rate based on the dependent count. we can use Rate value calculation fastformula to achieve this. However, we have to …
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Is there a way to lookup audit/history details (including deletion) of person contacts?Summary: We are seeing some odd data behaviour, although we can see the history in UI, would like to see if there have been any deleted records as well. Content (please …
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The salary change life event should not get detected if there is no change in salary amountWe have a requirement wherein we want the salary change life event to not detect when there is no change in salary amount just a record is created for salary change but …
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Error when Evaluating Life Event - Termination (PAY-1635003Summary: Hello, Encountered the error below when trying to Evaluate back dated Termination Life Event. Resignation is 10/1/2024 What might be possible reason for this? T…
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When does Benefits Admin Page transition to RedwoodSummary: We are testing Redwood and turned on all Profile options but noticed that the Benefits Admin page is not in redwood. Should this be the case? Content (please en… -
Why do we use "Continuing Benefits Type" at life event levelAt the life event level we have a continuing benefits type field. Could someone please explain why do we use this field and its significance.
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After adding a new court order in Redwood, there are no dependents to selectSummary: We have recently enabled and are testing the Redwood Benefit Court Order Page and have followed all the enablement steps and updated our security roles with the… -
Restrict Spouse to be designated as dependent if they work in the same organizationSummary: We have a requirement to restrict the spouse to be designated in the Benefits Plan as a dependent in employee's record, if the spouse is also an employee in the…
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Error Submitting while submitting ElectionsSummary: We have introduced PCP from 01/01/2025 Open enrollment for one plan. Entered PCP info during open enrollment. Now with new life event getting below error relate…
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Unable to schedule process to insert Unrestricted Life Event for Retro TerminationI faced an issue in end dating the Unrestricted enrollments by inserting Unrestricted life event after termination for which we have created a custom lookup type - 'BEN_…