Benefits Service Center
Discussion List
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Activate the link to designate dependents.Does anyone know how to activate the link to "Designate Dependents" for employees in the Pending Actions, similar to what happens for HR? I would like it to be made avai… -
Can default enrollment rule and enrollment rule under restrictions go hand in handSummary: I have a default FF which is defaulting the enrollments from new hire to rehire, but the requirement also is to not oprn any enrollment window. When I put the r… -
Archive - Benefits Evaluation and ReportingSummary: For the Benefits Administration is there a way to Archive past jobs? Sometimes when we search, we get a "Too Many Matching Records" error. Even when we modify t… -
New enrollment life event erroringSummary: An employee was hired on 5/28/24 and transferred to another location on 5/29/24. The system is showing that she was hired and terminated on the same day and is … -
Evaluate Temporal Event Participation - Process takes time with selected active employeesSummary: Requirement: Want to run the 'Evaluate Temporal Event Participation' process only for Active employees ( Terminated employees should be ignored). Content (pleas…
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Redwood Open EnrollmentSummary: We are looking to enable Redwood with our Open Enrollment cycle this year. We don't have many other Redwood pages enabled yet, are there any other Redwood pages… -
Benefits Dependent Eligibility - Determination FormulaHi, We're creating a Dependent Eligibility profile for Male Children under 18 years of age. Since the system doesn't provide Gender Criteria in the dependent eligibility…
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How to add Hover text for Field "What is the start date of this relationship?"Summary How to add Hover text for the field on ESS PageContent Hi Everyone, Requirement - Want to add the text box for the field "What is the start date of the relations… -
Evaluating event issueSummary unable to evaluate the potential event for new hire employee.Content Hi All, I'm receiving the below error message when I'm trying to evaluate the potential even… -
Not able to query benefit summary with benefit administror roleSummary: When I login as Benefit Administrator, I was not able see Benefits Summary page though the benefit relationship is automatically created. I added all the roles …
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Benefit Alert: Open Enrollment Reminder AlertHello, On the Alert Composer page, there is an alert named 'Open Enrollment Reminder'. We have created a copy of it as per below screenshot. Then, we have modified the f…
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I dont have permission to access the Benefit Relationship tabSummary: I would like to access the benefit relationship tab. I'm unable to do so at the moment and I need to terminate an employee that has two benefit relationships se…margherita bonfiglio 11 views 3 comments 0 points Most recent by Monica Vijayashanker -Oracle Benefits
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Does the system have the ability to calculate the rates based on the no of dependents selected?Summary: We had a requirement from our client to calculate the rates based on number of dependents. Foe example: Plan X had 3 options: Employee Only Employee plus one Em…
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People to cover missing Address and Demographic detailsSummary: We have an employee enrolled in Benefits and her People to cover tab shows additional information on her dependents but not her spouse. Do we know why the spous…
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How to keep the enrollment window open after the Life Event is closed.?We have two life events for different benefits plans. When the first life event is evaluated, the enrollment window opens, but it closes when another life event is trigg…
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Override Enrollment Rate ChangeHello Community, I have an employee with a rate change for the upcoming pay period for his life insurance, without incurring a retro on his account can I override his en… -
New Hires Missing Benefits EnrollmentsSummary: The new Hire employee doesn't have ENROLLMENT open to the employee. The employee can't even elect benefits so there is no benefits enrollment list. Also, accord…
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Self-Service GroupingSummary: Content (please ensure you mask any confidential information): Hello, While creating plan type we have Self-Service Grouping option where the values are mention… -
Benefit Summary Quick action in Redwood - where is the documentation?Summary: The benefit summary quick action is available in Redwood but I have not found any reference to that in the update notes or in the HCM Redwood Pages with Profile…
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Redwood information on Benefits moduleSummary: I'm looking for benefits module specific information regarding how benefit administration and ESS benefits (enrollment, reporting life events, etc) will look/wo… -
Document of Record Attribute Cannot Be Set ErrorSummary: We have an issue where one benefit rep is getting this sporadic error when trying to add documents to Document of Record. She drags and drops the docs and then … -
Benefits Relationship with multiple Active assignmentsSummary: We have an employee who has two assignments where both assignments are eligible for benefits but customer only wants to see one assignment. We end dated and als…vemuri Krishna Vinyasa-Oracle 23 views 6 comments 0 points Most recent by vemuri Krishna Vinyasa-Oracle Benefits
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Dependents were not displayed under who's coveredSummary: Dependents were not displayed under who's covered when i try to enroll from admin or from ESS. Please suggest. Content (please ensure you mask any confidential …
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Is there a way for term reversals not to void all benefit life events?Summary: Our Benefits team reported that when a term gets reversed, the individual's benefits disappear from the benefits screen as in the new hire enrollment or open en…
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Modify Life Events report under Evaluation & ReportingSummary: Hi all. The business has a requirement to add the status of Processed and closed to the Status dropdown under the Life Events tab in Benefits Administration > E…
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Freeze Functionality in Override Eligibility is not workingSummary: Oracle HCM Benefits -Freeze Functionality in Override Eligibility We have one requirement to Freez Age for a plan that is in the enrollment period using Overrid…
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'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredSummary 'Loss Of Eligibility' Life event triggered. Need to understand how this life event will be triggeredContent Hi Experts, We have noticed that for few associates t… -
Oracle Functional Setup: Setup Task List and Tasks - BenefitsSummary: In the Setup: Compensation Management - Functional Areas - Benefits - Related Documents - Setup Task list and Task document - Can someone please explain to me w… -
24B New feature - UPDATED DEFAULT BEHAVIOR FOR TIMELINESS EVALUATION OF LIFE EVENTSSummary: 24B New feature - UPDATED DEFAULT BEHAVIOR FOR TIMELINESS EVALUATION OF LIFE EVENTS Can you please let us know if this means we will not lose our open enrollmen…
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Ben admin need - able to edit the Disability Type field on an existing dependent in People to CoverSummary: Benefits admin need to be able to edit the Disability Type field on an existing dependent in People to Cover. If Yes is selected it should allow that dependent …