Benefits Service Center
Discussion List
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What change do I need to get the double deduction?Summary:Currently the system does not double deduct benefits for any new hires who have missed their first payment of the month their benefits are effective in. Also, sa… -
End-dated Contact Record but Person Record for contact is still activeSummary: We have a file feed we send over to our carrier, but it was failing because a dependent was listed twice under one of the plans (with two different names but sa… -
How to Void Open Enrollment After a Termination EventSummary: We had Open Enrollment in early June 2024 (Event Occurred Date of July 1st 2024). After the OE window, there were a number of Terminations that caused the Open …
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Designate Oldest to Youngest Child < 18 yearsWe've requirement where we need to only allow the employee to cover their children from oldest to youngest child and they can cover upto a maximum of 3 children. Example…
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Benefits Billing configuration -Payment Due day and Days overdueSummary: Hi, Does anyone know what these fields are used for Benefits Billing? what does it mean? Thanks, N Content (please ensure you mask any confidential information)…
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Benefits displaying incorrect communicated rate.Summary: We have a requirement to display the monthly deductions for a Cyclescheme plan( it's a loan plan and ends exactly after 12 months) on the self-service pages. Al… -
Is the benefits self service module fully Redwood?Summary: We are looking to implement the benefits self service module. Content (please ensure you mask any confidential information): Our benefit self service tile is cu…
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The benefits elections HSA is not matching with element entry valueSummary: The employees benefits elections HSA value is not matching with Element entry in Person management. Content (please ensure you mask any confidential information…
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Unable to auto trigger the life event based on length of service.My requirement is to trigger a life event when the employee crosses 5 years of experience. Upon clicking 'Self Assigned' , i have added the eligibility profile to the li… -
Show EE+Family Option only when there is a Child OR SpouseWe've a requirement to show the EE+Family option only when the employee has either an eligible child OR an eligible spouse, we tried to achieve this via the Family Membe…
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Evaluate Life Event Fast Formula Occurred dateSummary: I have requirement to change the Life event Occurred date in Enrolment Screen. I have attached the Evaluation Formula into the "Life Event" but when I terminate…
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GET_CONTEXT HR_ASSIGNMENT_ID does not get value in Person Changes causes lifeSummary: I was trying to get the CONTEXT for HR_ASSIGNMENT_ID and Effective Date, I don't get any value in FF Content (please ensure you mask any confidential informatio…
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How to add "People to cover" option in life insurance planSummary: The requirement is to configure the Optional Dependent Life Insurance plan. Employees can typically choose to purchase this coverage during open enrollment peri…
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How to override Benefit enrollment through HDL or HSDLSummary: In Benefits summary Page, as Benefit Administrator we have an option to override an esixting enrollment & populate different attributes like Coverage end date s…
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Former EMP termed on 1/11/21. His new hire LE was still open. Tried Closing but received errorsSummary: Former Emp termed on 1/11/21. His new hire LE was still open. I tried to process this LE but the system wouldn't allow me to. I tried voiding and reprocessing t… -
Restrict display of LOV when selecting Existing Organization from Beneficiary Organization from ESSSummary: Restrict display of LOV after selecting Existing Organization from Beneficiary Organization from ESS Content (please ensure you mask any confidential informatio…
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Using ben_fn_get_char_value function to get plan and option enrolled for this period onlyHello experts, We have a customer requirement where we need to define a primary amount (Employee Contribution) and a secondary amount (Employer Contribution). Further de…
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How to hide guardian details from new contact under before you enrollSummary: Content (please ensure you mask any confidential information): Hello, Under 'Before you enroll' there is a option where employee can add their contacts, once u … -
Employee should be able to update benefit details only while joiningSummary: Content (please ensure you mask any confidential information): Hello, We want Employee to update the dependent details for benefits only on joining time, therea…Aishwarya_15 11 views 3 comments 0 points Most recent by Monica Vijayashanker -Oracle Human Capital Management
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Reinstatement scenario - Need a workaroundSummary: Hi, We have two assignments statuses - 'Pending LTD" and "LTD" and whenever there is any changes in assignment status the assignment status life event gets trig…
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Manage intervening life event during open enrollmentSummary: Hi, I want to know how to manage an intervening life event during open enrolment. Example Open Enrolment window started :01- Jun to 15-Jun Assignment category h…
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Benefit Program follows the fiscal year, while our payroll operates on the calendar yearSummary: Our Benefit Program follows the fiscal year, while our payroll operates on the calendar year. As our payroll operates on the calendar year, it's not working as …
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Mass delete 'Open' life event in detected statusSummary: Hi, We have a situation wherein the client ran the open life event for all employees and now they want to delete the event in detected status. We ran the proces…
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Restricting open enrollment based on union and non union programsSummary: We have two sets of employees union and non-uion and have respective programs for it. When we run the 'Evaluate Scheduled Event Participation' process, client w…
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Activate the link to designate dependents.Does anyone know how to activate the link to "Designate Dependents" for employees in the Pending Actions, similar to what happens for HR? I would like it to be made avai… -
Can default enrollment rule and enrollment rule under restrictions go hand in handSummary: I have a default FF which is defaulting the enrollments from new hire to rehire, but the requirement also is to not oprn any enrollment window. When I put the r…
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Archive - Benefits Evaluation and ReportingSummary: For the Benefits Administration is there a way to Archive past jobs? Sometimes when we search, we get a "Too Many Matching Records" error. Even when we modify t…
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New enrollment life event erroringSummary: An employee was hired on 5/28/24 and transferred to another location on 5/29/24. The system is showing that she was hired and terminated on the same day and is … -
Evaluate Temporal Event Participation - Process takes time with selected active employeesSummary: Requirement: Want to run the 'Evaluate Temporal Event Participation' process only for Active employees ( Terminated employees should be ignored). Content (pleas…
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Redwood Open EnrollmentSummary: We are looking to enable Redwood with our Open Enrollment cycle this year. We don't have many other Redwood pages enabled yet, are there any other Redwood pages…