Journeys
Discussion List
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Can 'Allow External Users to Access Guided Journeys' be used for terminated Employees?Summary: We are looking into the new feature that allows external users access to guided journeys and would like to understand if there are any use cases outside of Supp… -
Add Text in Visual Builder on Journeys pageSummary: We would like to add custom text on the Journeys page in Visual Builder to provide instructions to line managers on how to add a manual task for new hires. Is h…
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Can the task of L1 manager be reassigned to L2 manager automaticallySummary: We have a requirement from the client that if the L1 manager has not completed the task of his direct reportee Offboarding checklist after the LWD+5 days, it th…
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Can't find ALLOCATED_TASK_ID as a context in checklist eligibility formulaHi, I have requirements to have checklist eligibility formula and need the ALLOCATED_TASK_ID as context and can't find it. Please advise. Regards
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Explore Tab Security in Journey AppSummary: Hi All, We have created a Survey Checklist(Assigned Manually) and provided access to Recruiters. Another Onboarding checklist (Assigned by Nudge) is created and…
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Unable to Allocate Journey to Pending worker and Assignment Status(Active No Payroll) through HDLSummary: Unable to Allocate Journey to Pending workers and few regular employees whose Assignment Status is "Active No Payroll" through HDL Load Content (please ensure y… -
How to mark Bulk completion of checklist task with HDl/HSDL with approvalSummary: Bulk marking the checklist task with approval thru HDL/HSDL possibility Content (please ensure you mask any confidential information): Marking the bulk checklis…
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Enabling Redwood: Onboarding Journey Missing from Template ListSummary: After enabling the following profile options to test Redwood for Journeys, we are finding that we can no longer see the Onboarding Journey from Template List. O…
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What is the purpose of ORA_PER_CHECKLIST_MANUAL_ASYNC_ALLOCATION profileWe'd like to understand what the profile option ORA_PER_CHECKLIST_MANUAL_ASYNC_ALLOCATION does and also why the value in our Production environment (RUX,REST) is differe…
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How to navigate to Journey Setup for the feature "Create Journeys and Tasks Using Generative AI"How to Navigate to Journeys Setup, Journey Templates, Journey details page, Task Groups page? By default, the AI Assist option is hidden out-of-the-box (set to false). T…
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Redwood: Utilizing Guided Journey in adding tooltip directly in the DFFSummary: We are trying to utilize Guided Journey in adding tooltip in Transfer page. However, Is there a way to place the tooltip per each DFF instead of page-level only…
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Journey - Not pressing the “Start Journey” button againHello, I need help with a question from my client. The journey of the Person category has been configured to register bank accounts for the employee. We have created a l… -
Use of Checklist Mass Allocation HDLSummary: Difference of ChecklistMassAllocation with AllocateChecklist (HDL) Content (required): Hi, we would like to understand what is the difference between ChecklistM…
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Stop welcome email trigger in enterprise onboardingSummary: Hi, We want to stop welcome FYI email triggering to new candidate while move to HR. Checklist category: Enterprise Onboarding Action name: add pending worker Cu…
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Enterprise onboarding not getting triggered for Direct Hire from Core HRWe have created Enterprise on boarding for External Hire Employees with 2 Enterprise on boarding steps of action Add pending worker and Hire. For all the employees getti…
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Ability to populate employee information in a letter requiring employee's signature?Summary: We have a letter that will need to have the date of the letter and the employee's information populated. It would include the following information: - Date (dat… -
Is there an ability to update allocated Journey Task that has a configurable form using an HDL?Summary: We have a pre-boarding journey that contains a task for Onboarding Team that having Configurable Form. The onboarding team updates a certain field on the form a…
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Journey/Checklist Archive and Purge Date ReportSummary: Looking for report or data subject area we can review the assigned journey/checklist dates for archive and purging. This is needed to ensure the "Update Assigne… -
Unable to restrict character usage in value setNeed to lock down Social Security Number to 9 digits. We would like to have SSN field to have exactly 9 digits not more or less. Value Set has been configured as below; …
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Journeys triggering for new hiresI'm creating new tasks in Journeys for new employees and am new to the system. Aside from selecting the correct eligibility, how do I make sure something goes to the emp…
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Place or Location parameter to be fetched in e-signature taskSummary: We have e-signature task which should embed to a report document where we are able to fetch SIGNER_NAME, SIGNER_DATE . There is a requirement from Client that w…
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Manage HCM Alert Trim the stringSummary: Hi All, We are using HCM Alerts for our client. We have requirement where we need to trim one of the field. Example: workers.workRelationships.LegalEmployerName…
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Data that's not archived or purged > Questionnaires ?Summary: Content (please ensure you mask any confidential information): Hello, As per the implementing guide for Journeys Could someone clarify what Questionnaires mean …
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No notification if previous task was completed using HDLSummary: We have a Journey that shows a task to the employee that some background processes are running. This task is set to Complete using HDL when these processes have…
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Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me …
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Contextual Journey - Visible both Resume and Start New JourneySummary: I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee. However, whil…
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Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o… -
Remove edit access from 'Checklist templates'Summary: We see that all HRs have edit/delete access to the Journey checklist templates on the home page, but we don't see any seeded/custom role with the duty 'Manage J…
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report signature task issueHi all, User began to make tests with signature task that generate a report, however them received 404 http error. if you see url link below, we see main site repeated t…
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Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try…