Internal HR Help Desk
Discussion List
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Where to find this fields of AttributeDetails under ManageServiceAssignmentobjects of HrHelpDesk?Please help me in finding the correct table that holds the info of highlighted fields/attributes that are present in the attached snapshot. -
where we can find these field in backend tables?Navigation : My Enterprise > Offerings > Service > Opt-In Features. could you please help me to find the Field as mentioned in the above snapshot? -
Not able to see any value for installed based field for Internal Help deskSummary: Not able to see any value for installed based field for Internal Help desk Content (required): I'm not able to find any value for Installed Base Asset field. Ve… -
Missing Primary Point of Contact and Assigned To when Ticket Has been assignedSummary: The "Primary Point of Contact" and "Assigned To" fields are showing as blank on the main agent UI after a ticket has been assigned or moved into a different sta…
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Why are not all categories available in Create HCM-FAQ?Summary: When we wanted to select a category we realized that not all of them are there and we want to know if we need a process or what we need to do to get the categor…
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Security Views for Disciplinary and Grievances reportSummary: Security Views for Disciplinary and Grievances report Content (required): Hi All, Is there any secured views available for disciplinary and grievances report? I…
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How to create categories which will be accessible only to the HR.Summary: Create categories which will be accessible only to the HR and restricted to the employees. Content (required): There is a client requirement to create several c…
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ERP Cloud Fusion Login Page > Company Single Sign-On Button > Ability to Customize the ButtonSummary: ERP Cloud Fusion Login Page > Company Single Sign-On Button > Ability to Customize the Button Content (required): Hello, Is there a way to customize the Company…
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Is there the ability to search by Affected Party through Adaptive Search in HR Help Desk?Summary: We have the need to search by Affected Party in HR Help Desk (NextGen) and are attempting to enable it in Adaptive Search; however, we are unable to locate Affe… -
Add custom text to Help Desk Redwood pages with Visual BuilderSummary: We are currently implementing Next Gen Help Desk and need to add custom text to a couple pages with Visual Builder. Content (required): Oracle documentation ind…