Best Practices
Discussion List
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How to show "Selected Items" count In Different TabsSummary: We have a requirement to show "Selected Items" count present in the "Line Item Grid" tab within different tabs (Copy Config Items). Please help us with you inpu… -
What is the best way to delete duplicate contacts from the MPL without disrupting business?Summary: We have millions of duplicate or thin records (having null values in Email or Contact info), and I want to delete these records as we do not need them. What is …
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What Is Data Priority in Eloqua?What Is Data Priority in Eloqua? Data priority in Eloqua defines which data source is trusted more when multiple sources try to update the same contact field. When new d… -
problems with guest modeSummary: I'm having problems using 'guest' mode in Commerce, when the user adds a product to the cart and goes to the 'shipping' page and returns to Home, the cart is lo…
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Contact Creation Modification by a User EloquaHello! :-) I got the "created/modified by contacts" feature enabled in Eloqua. I saw the below info about the feature: https://docs.oracle.com/en/cloud/saas/readiness/ma…
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Best practic to convert Eloqua Email ID (Deployment ID) to PDF file!Summary: When using the Eloqua Deployment API to send an email, I receive an Email ID in the response, which is perfect. From there, I want to retrieve the email HTML co… -
screen resolutionsSummary: Hello, We're having problems with screen resolutions. On some screens, all elements (buttons, attributes, etc.) are visible, while on others, you have to scroll…
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Can you add more than one from (bounce) address for a brand in Responsys?I know you can have many Responsys hosted Reply-to Addresses, but with a multi-brand account, can you have more than one From (Bounce) Address per brand in Responsys?
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Quote Transaction NumberSummary: We have a requirement in our project where the quote transaction number should follow a specific sequence, such as AAA001 to AAA999 and then continue as AAB001,…
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login session timeoutSummary: Hello, I would like to know the inactivity closure time in CPQ and, if possible, how it can be changed? Thank you!
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Inbox Trust Starts Here: Mastering the List‑Unsubscribe Header for Deliverability SuccessRespecting Choice, Protecting Reputation: The Power of the List‑Unsubscribe Header Email deliverability is not just about passing technical checks. It is about earning t… -
"Unknown contact" displayed in the report "Camp Analysis Overview by Forms - Total Form Submissi..."Hi! I see a group of contacts that are displayed as "Unknown Contacts" in Eloqua Insight reporting - see attachment. Can you please let me know what the possible causes …
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Enable Redwood Based on GroupsSummary: Is it possible to enable redwood only to specific users initially ? if Yes, how can we do it? Content (please ensure you mask any confidential information): Ver…
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Taleo Knowledge Exchange Follow Up - AI Readiness (Nov 25)Thank you to everyone who attended the November installment of the Taleo Knowledge Exchange! We discussed a few of the AI use cases in Taleo and the organizational readi…
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Power Hour Webinar: Mastering Responsys APIs [June 5]Mastering Responsys APIs In this Power Hour, you'll get an overview of our Responsys API capabilities to better understand when to use them, how to test them, asynchrono… -
Differences between professional and hourly requisition typeSummary: I am seeking some clarification regarding the differences between professional and hourly requisitions. Specifically, I would appreciate a detailed explanation …
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Modify status attribute based on "Approve" actionWe created a new status values "Waiting for approval, Approved, Rejected". and in the action " Approve " modify tab we set the value of the status to be approved but we … -
Is it an industry best practice to remove the CPQ–OM integration and manage all change orders solelySummary:We currently operate with a CPQ–OM integration that manages updating or amending an equipment model, pricing adjustments, approvals, and other order updates, lik…
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Ability to send ace/disqualification questions and answers to candidateSummary: We are considering sending an email to candidates with their answers to the ACE and Disqualification questions upon submission of their application. However, I …
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Capture and Show Old vs New Description on Attribute Change in Model ConfigurationSummary: In our current Oracle CPQ implementation, we have a configuration model where the Description attribute value is dynamically generated based on multiple attribu…
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How can we automatically retrieve rejected files (Profile List, Supplemental, PET) in Responsys?We are exploring ways to optimize our data ingestion process in Oracle Responsys Automating Rejected File Retrieval: You're seeking an automated process to retrieve reje…
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How to default the price book based on the menu attribute?We have a custom menu attribute for the order type, so we need to default the price book based on the value selected and restrict the user from changing it:
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Clarification on Email Engagement Tracking in EloquaHello! Using an email security solution that scans incoming emails—such as Proofpoint, Mimecast, or Microsoft Defender—can result in auto-opens or auto-clicks being reco…
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Add New User to Oracle Support CloudSummary: We have a new user to add to Oracle Support but are unable to. Whenever we use the subscription ID the user gets sent to the unmigrated support portal. We tried… -
Intermediate Unsubscribe Landing Page SandboxHello Everyone! I am exploring the functionality of the Intermediate Unsubscribe Template in our Sandbox environment. I am having trouble to edit the protected template …
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How to add multiple Scopes (domains) for AppCloud -> Oralce Integration Cloud Service for EloquaSummary: Today, we are using the AppCloud Catalog → Oracle Integration Cloud Service for Eloqua. Everything is working correctly with one domain scope, and the integrati…
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The Unsung Hero You Didn’t Know Was Guarding Your Eloqua DataEvery marketing team has its heroes. The campaign that drives pipeline. The creative that wins awards. The integration that saves hours of manual work. But there’s anoth…
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Eloqua API User AOuth connection x App Cloud DeveloperHello Eloqua Team :) I would like to clarify how to correctly configure OAuth access in Eloqua with limited permissions. Our goal is to create an OAuth connection that c…
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How to make a text attribute to accept only unique values?Summary: I created a text attribute "Project code", and I need the code entered by the user to be unique across all quotations created before. As the code can't be repea…
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What happens with assets and apps if the user gets disabled/deleted?Hello! Can you please let me know what happens with the programs/campaigns and asset created in Eloqua by a user who gets disabled? Can you please let me know what happe…