Category 367
Discussion List
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Subscription information not showing in Install Base module under Subscription section.Summary: We created Coverage based subscriptions and created a covered level product by associating an Install base asset. If we navigate to the Install base asset modul… -
Subscription product line stuck with under amendment statusHello Team, How to change the subscription product line status from under amendment to active against the ACTIVE subscription. Please advice if we can do that through sy…
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How to integrate the external billing system to subscriptions managementWe have a client requirement, that needs the billing for subscriptions to be done through external systems. We understand this can be achieved by REST API, but we want t…
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How can we store activation key for all 100 licenses sold through subscriptionsHow can we store activation key for all 100 licenses sold through subscriptions? any process information regarding the CSP clients selling licenses will be highly apprec…
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Grouping Rule Amendments creating separate SubscriptionsSummary: Hi , We are generating subscriptions from Order Management and would like to apply amendments to the same subscription rather than creating new ones. As per the…
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The privilege OSS_VIEW_SUBSCRIPTION_VBCS_RESOURCE is missingSummary: The privilege OSS_VIEW_SUBSCRIPTION_VBCS_RESOURCE that is required to turn on the Redwood pages for users is not showing in our 25D pod. We have run all of the … -
Is creating separate invoices for one-time and usage charges expected behavior?Summary: I have created a subscription with two products: one as a one-time charge and the other as a usage charge. Upon generating the invoice, two separate invoices we…
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Questions on Custom attributes and columns assigned to these attributes when sandbox is publishedSummary: I have a few questions regarding custom fields creations and columns assigned to them when sandbox is published. Question 1: Created a few custom fields in subs…KartikJain05 28 views 3 comments 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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can we Capture the Salesforce id in the SubscriptionSummary: Is it possible to capture the Salesforce ID within Oracle Subscription Management subscriptions, allowing for both automated integration and manual entry, with …
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how to get payment method from Fusion OM to Fusion SMC?Summary: Hi Team anyone aware of how to get payment method from Fusion OM to Fusion SMC? Currently we are getting PO number in SMC but it does not display in SMC since p…Aditya Vardhan Angalakuduru 17 views 2 comments 0 points Most recent by RVohra Subscription Management
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Error when Rate Subscription Usage EventsSummary: We're using Rate Plan for a Subscription Product, we followed below steps but got an error after we ran the ESS job "Rate Subscription Usage Events", error mess…
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How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…Nakul Buradkar-Oracle 28 views 4 comments 0 points Most recent by Dimple-Nagesh-Support-Oracle Subscription Management
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How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from SubscrSummary: How Are AR Transaction Sources Determined in Oracle Fusion When Billing Details Are Sent from Subscription Management to Receivables? In Oracle Fusion, AR trans…GEHC_01 20 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Is there a way to change display name of filter 'Sales Order Number' in Manage AssetsSummary: We are using CPQ to Fusion OM to SMC. Assets created by Fusion OM has CPQ Quote Number as 'Sales Order Number' in Manage Assets Page. So, we have to change the …
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What is the significance of FreezePriceFlag in Subscription Header FBDI.Summary: We are importing Subscriptions for Usage based feature. We were suggested to use FreezePriceFlag in Subscription Header FBDI. I never used this flag before. May…
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How to prevent $0 charge lines from being sent to AR Invoice from Subscription Management?Summary: We should able to Skip the 0$ Invoice lines sending to AR Is this Possible from Subscription Management? Content (please ensure you mask any confidential inform…
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Subscription Lines not sorted properlyWe are implementing Subscription Management. We are seeing that the subscription lines are sorted as text and not as numbers. Is there a way we can sort the lines proper…
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How to enable Reprice option in Pricing Method for Pricing TermSummary: Hi, I'm trying to select the "Reprice" option in the Pricing Method field under Pricing Term, but currently only two values are visible. I checked the lookup OR…Mahendravarma Kopanathi 13 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management -
Guidance on Using ‘Usage Event Dashboard’ to Add Usage in SubscriptionI am looking for step-by-step guidance on how to use the ‘Usage Event Dashboard’ to add usage within Oracle. Are there any comprehensive documents or video tutorials ava…Jith 16 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Comparing Subscription Before and After AmendmentSummary: Comparing Subscription Before and After Amendment Content (please ensure you mask any confidential information): Dears, We have a requirement to have a single p… -
Supplier Warranty in Subscription ManagementHi We need to implement supplier warranty in subscription management but we are not related to the same, but when we see the below document, on this document: it says: N… -
Return Asset not changing status from Customer asset to inventory AssetsHello Masters, We have business scenario where Customer returns the defect item. So if we do the below steps something is not expected. Original Order Created Dropshippe…
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Unable to search Subscriptins in Redwood UIWe are implementing Subscription Management on Redwood UI. However, the subscriptions that are being created in classic UI are not available in Redwood UI. Is there is a…Nakul Buradkar-Oracle 28 views 3 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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custom billing in Oracle Subscription management for subscriptionsSummary: We are looking to have a configuration at the OSM, which skips the first month billing for the customers on purchase of a hardware and an included subscription.…Prithvi Vallabha 86 views 6 comments 0 points Most recent by Revanth Kumar L Subscription Management -
Undo close button not visible then how to close subscription products that are in future closeSummary: The user is trying to close subscription products with future close dates and has suspended a few with future suspension dates. Now, the subscription products a…
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Unable to View Subscription in Redwood processed by other UsersSummary: Hi Team, We are not able to View the subscriptions in Redwood UI which are processed by other users. We are only able to view our Own processed subscriptions. R…VikashSharma-Oracle 19 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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25C Configurable Grouping Rules for Subscriptions Configuration with Use caseSummary: Hi Team, We have a requirement to Group the subscription and add a new subscription lines automatically in the Old Subscription based on the Customer and Bill t…VikashSharma-Oracle 45 views 4 comments 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Implementing Subscriptions Video SeriesA collection of videos and resources to help you implement CX subscriptions. This list is ever changing, so bookmark this post and come back soon for more videos and lin… -
Video - Revise Closed and Amended SubscriptionsVideo - Revise Closed and Amended Subscriptions: This video explains how Subscription Management now lets you update or correct subscription products even after they’ve …
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Video - Advanced Options for Usage Event Import and ExportVideo - Advanced Options for Usage Event Import and Export: This video showcases the new advanced import and export options for usage events in the updated UI, aligning …