Category 367
Discussion List
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subscriptionwe need to add Entity initials in subscription reference number. currently its a number without having the Legal Entity value.Akhila.Allagadda 32 views 3 comments 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management -
Is it possible to automate updates to subscription contract when an associated asset is replaced?Summary: For a replacement scenario, subscription contract is still pointing to the old asset which was linked initially through Covered Levels. The expectation is for t…Vamika Sharma 12 views 1 comment 0 points Most recent by Nilesh Deshpande-Oracle Subscription Management
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Custom Fields not showing in Postman PayloadSummary: We have created Custom Fields and selected the "Include in Service Payload" check box but yet the custom fields are not appearing in postman payload. {Sandbox i…Noorfatima Inamdar 61 views 4 comments 0 points Most recent by Ali Mostafa_connect Subscription Management
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Seeded role Enterprise Contract Administrator automatically grants access to our Canada BUHi everyone, We have noticed that when adding the following seeded role : Enterprise Contract Administrator (ORA_OKC_ENTERPRISE_CONTRACT_ADMINISTRATOR_JOB) to ANY user, …MarkH. 43 views 3 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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How to map the Sold to Account in Subscription Invoices?Summary: We want to capture Sold to Account in Subscription Invoices. Is it possible to capture the Sold to Account at invoice header and we want bill to needs to be cap…
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Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 131 views 15 comments 0 points Most recent by Jonatan Molossi Subscription Management -
How to Extend Subscription by 90 days in Subscription Event ModelSummary: Hello Oracle Team, We have a requirement to keep the Subscription status as active for 90 days(grace period) after the subscription has expired. The "Update Sub…Radha_008 31 views 2 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Creating an Included Warranty Subscription for an asset with no warranty itemSummary: We have an asset created after order orchestration for a shippable item with no relationship with warranty item (included warranty item). This didn't trigger th…venkatesh ravi 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Interface date calculationSummary: In the Subscription documentation - https://docs.oracle.com/en/cloud/saas/subscription-management/fasum/how-interface-date-and-invoice-date-is-calculated-in-the…Mary Tse 3 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
How to migrate billing information from Cloud Subscription to Oracle EBS without OIC middlewareSummary: We are using subscription cloud and generating billing event in cloud. We need to migrate these billing data to push to EBS AR interface table with the use of a…
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How to trigger approval workflow when a subscription line is closed?Summary: We would like to configure an approval workflow to trigger when a subscription line is closed, however, current functionality is the line goes straight to close…nescrivag 1 view 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Rmcs Contract is getting created after running the discard process also.Summary: One is a contract that was imported from Subscriptions, and when we closed the Subscription it did not seem to flow through to RMCS - it still generated an entr…Akhila.Allagadda 14 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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contract getting created after running discard process without having the subscriptionSummary: RMCS contract that was not created from a Subscription. It was migrated into Oracle Fusion RMCS directly because all of the billing had been complete at the tim…Akhila.Allagadda 14 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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What tables to use for reporting on coverage and entitlements?Summary: I'm trying to report on the coverage and entitlements allocated against a product line but cannot identify the appropriate tables and joins Content (please ensu…Eain Cathcart-Oracle 31 views 2 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management
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Interface Date on the Billing Summary Tab in the future dateSummary: My use case is the following: If I were to create the subscription today (October 19, 2023) with a start date in the past (e.g., August 2, 2023), but the interf…
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How to update RA_INTERFACE_SALESCREDITS_ALL DFF from Subscription ManagementSummary: We have a requirement to update attributes INTERFACE_LINE_ATTRIBUTE10,INTERFACE_LINE_ATTRIBUTE11 in table RA_INTERFACE_SALESCREDITS_ALL DFF. What Attribute cont…ShishirSopariwala 11 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Need all Standard OTBI reports for Subscription ManagementSummary: We are currently looking for all Subscription Management Out of the Box Reports. However, not able to find it. So, requesting your kind coopeartion in this matt…Buzz_123456 32 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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How to set up Coverage Item and Covered ItemsSummary: Looking out for Oracle documentation that helps in setting up of Coverage Item and Covered Items. Which can be used in OM/Subscription Management Content (pleas… -
Is there a way to perform credit check during contract renewal process?Summary: Client wants to perform a credit check on the customer while renewing the subscription and prevent activation of the renewed contract in case of credit failure.…Vamika Sharma 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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How to initiate customer asset transfer in Included warrantySummary: Once Item A is shipped ,Included warranty is created for Customer A. When we transferred the Install Base Asset of Item A to Customer B, we didn't get customer …Shahul 71 views 3 comments 0 points Most recent by Dayanand S Biradar-Oracle Subscription Management
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Tax integration with Subscriptions, how does tax gets calculated in subscriptions ?Summary: Tax integration with Subscriptions, how does tax gets calculated in subscriptions ? Content (required): Version (include the version you are using, if applicabl…
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Is it possible to apply a renewal pricelist for the same item on a renewal subscription?Summary: Is there a way that the type of subscription (new vs renewal) can be used to designate one pricing strategy vs another? Content (please ensure you mask any conf…Vamika Sharma 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Is it possible to add additional fields to Update Products for mass-update?Summary: There are certain product line-level fields which are not available in the default list of fields which can be updated under the "Update Products" action. Can w…Vamika Sharma 11 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management
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What is the significance of "Accounting Rule" in a Subscription Profile?Summary: What is the result if I select Billing Frequency as Monthly, and Accounting Rule as "3 Months Deferred"? Additionally, what is the result if I select Billing Fr…Akhilesh Nathwani 31 views 6 comments 1 point Most recent by Akhilesh Nathwani Subscription Management -
How to send custom field value from Product creation page to summary pageHi, We have a custom field created at subscription product level, whereas we made a recent change to the LOV and made as a dependent value set. since then when we select…VishnuVardhan_Technical_Consultant 23 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Enable Renewal RemindersSummary: We currently have renewal reminders setup to go out and have a renewal template that sets the "Enable Renewal Reminders" flag on all draft subscriptions that ar… -
Balance Management - Balance Profile - missing fieldsSummary: While reviewing the example in the release notes regarding the setup of the Balance profile, I observed that there are additional fields within the Billing Tab,…
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How to troubleshoot errors in "Manage Subscriptions Using Order Management Transactions"Hi, When we process Subscription records from OM, we get below error message in the log file: Is there any documentation/ support KB note available to troubleshoot these…
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Is it possible to copy subscription contracts across Business Units?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Delay Included Warranty creation till System acceptance testingSummary: Delay Included Warranty creation till System acceptance testing Content (please ensure you mask any confidential information): We have this requirement of delay…