Get Started with Redwood: Oracle Cloud SCM and Purchasing
Category 367
Discussion List
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billing summary and pricing information is not generated for included warranty type productsSummary: I created an asset for a sale type subscription type product, and I added an included warranty product in the relationship. The subscription is automatically ge…
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Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO)Summary: Need a New Included Warranty subscription to be auto-created after Orchestration Process (DOO). Based on documentation that I have come across, the Included War…
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22B feature - UPDATE WARRANTY EFFECTIVITY BASED ON ASSET INSTALLATION DATESummary: I noticed that the effective dates (start date, end date) are updated based on the asset installed date on covered level, but the end date is not updated for su…
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Getting this error while running Send Subscription Billing Information to ReceivablesSummary: The request is completing successfully but it is not picking the BU, Product details etc. Content (required): Version (include the version you are using, if app…Cnayyar-Oracle 22 views 1 comment 0 points Most recent by Nilesh Deshpande-Oracle Subscription Management
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Subscription information not visible in Install Base Assets in oracle fusion 23BSummary: Creating the Subscription , added item and created Install asset with same item, Navigator -> Service -> Installed Base Assets and added the asset in the associ…Lakshmi N 164 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Unable to integrate OSMC with ARHi, I tried to send bill lines to AR in subscription management to generate an invoice in AR, but no invoice is being generated. Cause: I have some prior setup missing. …Prapti Pal 76 views 4 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How To Customize Subscription Preview TemplateSummary: In Subscription Management, when you open a subscription and you look at it in the Summary - Overview page, you can use the Actions menu and select Preview. Thi…Guru Raghavendra 35 views 4 comments 1 point Most recent by User_2025-03-28-01-03-03-940 Subscription Management
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Take Subscription Start Date, perform calculation and populate a DFF on Subscription Product pageSummary: When a subscription is created, I need to take the Subscription Start Date, perform the following calculation and populate Add Date DFF on the Product Page (To …
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Incorrect Unit of Measure (UOM) for Products when creating the Subscription OrdersSummary: Incorrect Unit of Measure (UOM) for Products when creating the Subscription Orders Content (required): We have created a New Item in PDH with UOM has Each and a…Goopikrishnan Jayaraman-Oracle 31 views 2 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Service Items - Sales Product Type and Service Contract Without Subscription ModuleSummary: Hi, Our Customer is selling services on one time billing for one year (1 year duration), we need revenue management to recognize the revenue through the year pe…Dor Ariel-Oracle 21 views 2 comments 0 points Most recent by Dor Ariel-Oracle Subscription Management
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Synchornize Dates on Subscription Product to Covered LevelSummary: If we change start/end date at product level. We need to automatically sync the dates at cover level. Content (required): Version (include the version you are u…
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How to close the covered level asset in included warrantySummary: We have created an included warranty subscription for an item after shipment. After that we have performed the customer asset replacement transaction and run th…
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How to prevent included warranty creation for while creating Install base assetsSummary: How to prevent included warranty creation for while creating Install base assets manually? Content (required): While Creating Install Base assets manually the i…
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BundlingSummary: Can we bundle products and have bundled pricing for adding to a subscription? Content (required): Some of our recurring charge subscriptions have different pric…JasonW 11 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Unable to generate an Invoice in OSMCCould anyone please suggest on what steps to follow to generate an Invoice ? I have been following the steps from the document implementing subscription management on ho…Srinivas_D 83 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to Fetch Product Level DFF/EFF fields at Subscription ProductSummary: There are few DFF/EFF created at Product Level. We want to fetch those values when Product is added at Subscription product Level. Content (required): There are…
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Ledger options not populating in the task Manage System Options for Revenue Management in OSMCHi, I have created a ledger in the instance but the ledgers are not populating while choosing a ledger. Could anyone suggest on what steps to follow so that I get to cho…
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for project which is already created need to increase budget.Summary: for project which is already created need to increase budget. Content (required): Requirement is that when user increase the budget approval notifications shoul…
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Is there a way to have versioning of the subscription in case of changes?Summary: We need to be able to document different version for the subscription in case of a change/ update. Content (required): We want to be able to capture different v…Kavya Mishri 32 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Search option for Custom Field LOV/Smart SearchSummary: Under SM Header and Edit Product page we have custom fields We experienced the difficulty to fill in the customer segment and manufacture code from the list und…
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How to choice only on charge in subscription product level?Summary: Hi, we try to choice only charge in subscription product level. Some times the customer have to create a subscription using on charge reccurring, and sometimes …Alex Pagliarini - Ninecon 31 views 3 comments 0 points Most recent by Alex Pagliarini - Ninecon Subscription Management
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How to regenerate billing schedule automatically after updating product's datesSummary: Content (required): After updating start and end dates on a Draft status Product, need to manually go and choose 'generate billing schedule' in order to update …
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Can we integrate Customer Credit Check on Subscriptions? Same as in Sales OrdersSummary: Need a Customer Credit hold on Subscriptions Content (required): In Order Management, there is a customer credit check which if fails- puts the sales order unde…Michal Shaked 71 views 2 comments 2 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Is it mandatory to pass subscription profile ID while creating subscriptions from Order Management?Summary: Subscriptions are not getting generated from orders created from front end in Order Management. Content (required): We are getting generic validation error mess…
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how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/ARSummary: how to create a subscription with adhoc billing and adhoc revenue and how it can handled in RMCS/AR Content (required): Suppose there is a term license contract…Akhila.Allagadda 72 views 2 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Unable to view approval Notification detailsSummary: Unable to view subscription approval Notification details Content (required): No content Version (include the version you are using, if applicable): Code Snippe…
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Subscription Approval only for amaendmentSummary: Content (required): Hi All, We have a requirement where customer wants to enable approval process only when the subscription gets into amendment process and not…Abhishek Nirgudkar 93 views 7 comments 1 point Most recent by Srinivas Jadala-Oracle Subscription Management
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Credit Memo not being sent to ARSummary: When we are running Process "Send Subscription Billing Information to Receivables", it is not picking picking up Credit Memo that needs to be sent to AR. Only B…ShishirSopariwala 51 views 3 comments 0 points Most recent by Jacob Kuruvilla-Oracle Subscription Management
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Is there any standard field on Subscription UI to capture Comments and Transfer that to AR InvoiceSummary: Is there any standard field on Subscription UI to capture Comments and Transfer that to AR Invoice Content (required): Is there any standard field on Subscripti…Goopikrishnan Jayaraman-Oracle 21 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to configure a default filter condition for subscription product regionSummary: The subscription product region currently defaults to Product line number as default condition, we want to change it to product name as default condition. Conte…SSINGH 41 views 2 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management