Category 367
Discussion List
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Can the Billing Summary - Credit Memo page in Subscription Management be customized?**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: Is there a way to access and customize the Billing Summary - Credi…Ed Gomez-Support-Oracle 32 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…Abhishek Nirgudkar 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Why Does the Business Unit (BU) need to select in the Subscription?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: Why does a Business unit (BU) need to be selected in the subscript…Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How does Asset Based Ordering support Asset Creation in Fusion Subscription?Summary: We are implementing the AssetBasedOrdering (Subscription Ordering) flow from CPQ to Subscription. How does this flow create the Assets in Subscription Managemen…Guru Raghavendra 71 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management -
Table Names for Covered Level / Covered Level Pricing / Covered Level Billing SummarySummary: Where can I find details about Backend Table / Column names for below Subscription Object? Covered Level Covered Level Pricing Covered Level Billing Summary Con…ShishirSopariwala 139 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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How can we create Audit Trail BI reportSummary: How to create a audit BI report of list of subscriptions in which changes were made. we have configured the auditing setup Content (required): Version (include …Noorfatima Inamdar 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Subscription information not flowing to install base in oracle cloudSummary: Creating the Subscription through Sales Order and having the same item created as Asset in Install Base through Asset Management order orchestration flow. But t… -
What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: How do I enable Milestone Billing in Subscription Management? Su…Ed Gomez-Support-Oracle 102 views 2 comments 1 point Most recent by pgomes-infovity Subscription Management
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I'm unable to find my user in users and rolesSummary: I'm unable to find my user in Users and Roles. But when i try to create new User it says User exists. But its not visible when i search Content (required): Vers…Noorfatima Inamdar 34 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management
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How to add multiple product group under service usage?Summary: We want to define product groups for multiple Customers and want to use them as Covered levels(Product Groups) in the Subscription management system. Content (r…Sudeep Rao 42 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
How to create a Subscription based on a Contact(B2C) rather than a Customer(B2B)Summary: We are building a commerce site from where people would subscribe to products. These Subscriptions should ultimately end up within SMC. But the Subscriptions sh…Guru Raghavendra 31 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management
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What are the steps to enable Milestone Billing in Subscription Management?**This post was created as part of a How to Service Request (SR) Release: [22D] Summary of the question: What are the steps to enable Milestone Billing in Subscription M…Ed Gomez-Support-Oracle 42 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Services not available under ToolsSummary: Services is not visible under Tools Is there any role that needs to be added ? or any steps to be followed. Content (required): Version (include the version you…Noorfatima Inamdar 12 views 2 comments 0 points Most recent by Noorfatima Inamdar Subscription Management
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Is there any ways to include non-install base assets in warranties ?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Shahul 41 views 4 comments 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management
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New Updated Price is not reflecting on the Subscription for which Pricing Term is EnabledSummary: We have a Subscription for which the Pricing Term has been Enabled Pricing Method: Reprice Term: 1 Day The day the Subscription was created the price was 5. But…
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Subscription Entitlements , how to use this functionalitySummary: Subscription Entitlements , how to use this functionality? can we integrate Entitlements with third party systems for tracking entitlements? are there any API's…
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How can users enable the deletion of Subscription product lines in closed status?**This post was created as part of a How to Service Request (SR) Release: [22B] Summary of the question: There is a requirement to delete Product line under subscription…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Metered Power attribute in Subscription ProfileSummary: I tried to review the Metered Power Template step by step document( Doc ID 2779903.1 instruction). The Usage Category Mode field in the subscription profile I c…Mary Tse 21 views 1 comment 0 points Most recent by Walter Pajaro-Support-Oracle Subscription Management -
Is it possible for users to search subscriptions by using taxpayer ID information?Summary: Need to add taxpayer field in the advanced search of Oracle Subscription Content (required): Users want to search subscriptions using taxpayer ID information wh…Oscar Milan-Support-Oracle 41 views 1 comment 0 points Most recent by Oscar Milan-Support-Oracle Subscription Management -
Associated Asset tab is not showing for 'Subscription' type itemSummary: Hi All, We are using item with attribute Sales Product Type as Subscription When we add such item in subscription product the Associated Asset tab is not showin…Abhishek Nirgudkar 61 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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Can we generate billing schedule in Advance on monthly basis?Summary: Content (required): Is there an option to directly move the billing dates to 2 months in advance? Users are planning to use the offset days as an option to chan…Andreea Gel-Support-Oracle 22 views 1 comment 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management -
subscription pricing display for base price with more than 2 decimalsSummary: it's not displayed properly. Content (required): Here is the use case - usage item ABC with base price $0.0003 per unit defined in pricing cloud. In subscriptio… -
Subscription contract product billing lines rounding issueSummary: Customer has a subscription Management module, from which data is coming into Billing. Content (required): Adjusting the last scheduled billing line is not plau…Manohar-Oracle 41 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Update Charge PeriodicitySummary: Can this be done with OOB feature? Content (required): Use case: We have product with recurring charge defined for month, quarter and year like below $9/month $…Adam Liu 41 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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New Payment Method in Subscription ManagementSummary: Customer wants to add New Payment Method in Subscription Management which needs to be sent to AR. Not finding any document related to same. Content (required): …ShishirSopariwala 41 views 3 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Asset Item Name and Asset Item Serial are not displayed in Invoice TextSummary: We have added asset detail under associated asset tab, and included attributes Asset Item Name and Asset Item Serial in invoice text. But in bill lines we are n…Abhishek Nirgudkar 32 views 6 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Support for kit item bursting in the Subscription Management -> Revenue Management integration?Summary: We added a kit item to a subscription. Kit items have component items that are defined via item configuration in Product Information Management. When we sent th…Kevin Fehskens 32 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management -
Copy price from original Subscription during Subscription RenewalSummary: Hi All, We have a requirement where customer wants to copy the charges and adjustment from the original subscription and create a renewal subscription automatic…Abhishek Nirgudkar 31 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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How to manage Terms Library while implementing Subscription Management.Summary: Content (required): Hi Team, We don't have an option to track Terms & Conditions (Terms Library) in Subscription Management and the below idea is already raised…V.P 43 views 5 comments 1 point Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management