Category 42-2
Discussion List
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How to remove xdo from RTF reportSummary: Need to remove xdo from RTF Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support you… -
Intercompany Clients created in AR to sync up with Sales CloudSummary: Hi Team, Is there any ESS job in place that needs to be run to get the data and sync it up for opportunity usage in Sales Cloud, primarily the lists that are cr… -
How to configure Inbound Message Filter to reject Emails sent by "noreply@" except "noreply@x.com"Summary: Hello, We have a need from the business which is related with Inbound Message Filters (thru Setup and Maintenance --> Service --> Communication Channels --> Man…
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FoundationPartiesPersonService SOAP API response LastUpdateDate's date format is not consistentHi, We are using FoundationPartiesPersonService SOAP API to create person parties for customer contacts. During our testing phase, we have observed an inconsistency in t… -
How to delete a Customer Account Site using webserviceSummary: How to delete Customer Account Site using webservice Content (required): How to delete Customer Account Site using webservice Version (include the version you a…
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How to change object display name for Partner UserSummary: We are getting challenges for changing Opportunity object display name as a 'Procurement' for Partner users('ZPM_PARTNER_ADMINISTRATOR_JOB'') . When Sales cloud…
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How to setup Parallel approval for Opportunity?Summary: I want to configure a Parallel Approval process where parallel approval will push to 2 or 3 sales managers. Out of three managers any one response (approved/rej… -
What is the maximum number of allowed records in analytics report?Content (required): Receiving error in otbi analytics report "Exceeded configured maximum number of allowed input records". Both encountered in either table or pivot typ…
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How to configure Buttons at the top level on Custom Pages?Summary: We need to configure a few buttons at the header level on Custom pages that we have created using Application Composer. Custom business events are enabled on th… -
How to show Date Format like 19 July 2023 in SQLSummary: Content (required): Need to display month in date field in SQL . EX: 19 July 2023 Version (include the version you are using, if applicable): Code Snippet (add …
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To have a system prompt on Accounts and Opportunities for sales team functionSummary: Hi all, have a requirement and am seeking everyone's support on this: If a user selects the sales team function role "pursuit leader" from the LOV, can we have …
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TAB's record not copied when copying a SR after saveSummary: TAB's record doesn't seemed to be saved on the ticket. Content (required): we are facing some issues with a groovy script that has the aim of creating a new ser… -
Is there a performance implication if Workspace Periodic Refresh is run every 5mins?Summary: The records in the workspace search results does not reflect the change in real time until the periodic refresh is completed. In our case, the periodic refresh …
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How to disable contact duplicate matching configurationsSummary: How to disable contact duplicate matching configurations Content (required): We enabled the configurations for the duplicate matching configurations in contacts…arin innovation 101 views 9 comments 0 points Most recent by Sravanthi Reddivari-Support-Oracle Sales
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How can I add custom fields in the "Manage Sales Task Templates" tool?Content (required): We are currently trying to configure the automatic creation of activities (tasks), which is exhibiting unexpected behavior. This is due to a specific…
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How to add more fields under Update Contact smart action?Summary: Add more fields under Update Contacts smart action. Content (required): When we click on Smart action 'Update' , we get to see only Job title, First name, last …
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Is it possible to have the daily login and logout time of users in CXSummary: Is it possible to have the daily login and logout time of users in CX We need a report with below columns Username Date Time of Login Time of Logout User Email …
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On fusion customized object land page,How to set the default sort of record name to descending sort?Summary: On customized object land page,How to set the default sort of record name to descending sort? Content (required): When access the customized object landing page…
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How to add the "Type" field for addressesSummary: Following the instructions set out in the document, but unable to add https://docs.oracle.com/en/cloud/saas/sales/22d/fadsi/enable-multiple-account-addresses.ht…
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Territory-Quota-ForecastSummary: Implementation use case Content (required): We do not have auto assignments. Accounts are created by respective users or Mr.X creates an account and assigns it …
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Checkbox fields in WorkspaceSummary: Now the checkbox fields are seen in the Workspace as True or False, instead of being a check. Content (required): I have seen that there is an Idea Lab where th…
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Forecast reportsSummary: Why is the OOTB forecast overview and Forecast Trend doesn't show any data? though there are opty's with open, won, forecasted within the period and quota too i…
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Is it possible to exclude the weekends while calculating the activity duration?Summary: Is it possible to exclude the weekends while calculating the activity duration? Content (required): Hi Team, Currently when the activity (Task) duration gets ca…
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Users want to display fields from a Child object of a Related Object and use it as search criteriaSummary: Business Requirement: Users want to display fields from a Child object of a Related Object and use the fields as search criteria in searching records. 3 Custom …
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how do i see under Sales--> Products the "Functional Area Catalog" that setup in ERPSummary: how do i see under Sales--> Products (or under "Manage Product Group") Functional Area Catalog that was created and assigned to a product in PIM? Content (requi… -
Is it possible to create a Service Request Message of a custom type in status ORA_SVC_DRAFT?Summary: Draft messages are supported only for the customer response type. (SVC-5295028) Content (required): Hello, we've created a custom Message Type ("MessageTypeCd":…
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How to Delete LOV values in bulkSummary: Is there any option to delete List of Values in bulk for particular lookup type. Content (required): We have around 500+ plus list of values to be deleted from …
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I want to make custom objects multilingualContent (required): I'm in charge of setting up Japan. For example, I created a custom object called "接待履歴". However, since there are English users who use CX, I wou…
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How to prevent Contact and Account creation with custom job roleSummary: I have a requirement to prevent a custom Sales role from being able to create a Contact or Account. I have a custom role created but I'm unable to find where th…
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Deeplinks doesn't work in Notification Preference's smart textSummary: we are trying to insert a deeplink in the existing Notification Preference templates for Sales Lead. It is not working as expected as it works in Email Template…