Category 42-2
Discussion List
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How we can pass bearer token as authentication in groovy while calling web service.Summary: How we can pass bearer token as authentication in groovy while calling web service. Content (required): Version (include the version you are using, if applicabl… -
Oracle CRM - Task Completed Not Sending Notification EmailSummary: Task owners do not receive email notifications when tasks are moved to complete Content: When an owner account has the following boxes checked within Personaliz…
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How to get Quotes details from Accounts using newView() functionSummary: One account contains multiple quotes, using newview() function how we can get all quotes details associated to a particular account.
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Change "From Email Address" for Object WorkflowsSummary: We will be using Object workflows to send email to external customers and partners/agents and would like to have from email address either the owner of object r…
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How to add CSS style to cell in sales lead landing pageSummary: Hello, We want to add a css background color to Oracle sales lead status field. So for instance, when status of lead is unqualified, we want the background colo…
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Issue with Displaying Descriptive Flexfields in the Creation Layout Page for AdressesSummary: Descriptive Flexfields in the Creation Layout Page for Adresses are not displayed. On the Detail Layout Page there are displayed as intended. Content (required)…
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How is it possible to omit steps in the Digital Customer Service using azure login process?We implemented a Digital Customer Services (DCS) template that uses authentication through Azure. using a policy in the SSO, the user has to enter their email address an…
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How to use Get function to call Third party ApplicationSummary: please let me know how to use get function in groovy to calling from third party application Content (required): Version (include the version you are using, if …
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How can I get a REST notification after completing an import activity?Summary: Content (required): I am testing create import activity service REST API to update accounts via API. An external API was registered which is located in OIC and … -
How to get time zone based on ZIP code on Account UI Page ?Business wants to display TIME ZONE of an account based on its ZIPCODE from Address. So suppose a account Zip Code is 77219 for Address ( PO BOX 130548,HOUSTON, TEXAS HA…
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Customer wants to create Sales Order from oracle B2B sales cloud Account.Summary: The customer want to create an order from oracle B2B Sales Cloud Account. They want to create order from Account details page like we are creating an opportunit…
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How to update the default Relationship Role Default ValueSummary: is there a way we can change the default Relation role of an account (Organization) when adding new relationship value? in the contact object, there is a relati…
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All product are seen in Dynamic LOV Field which are not added in Catalog too.Summary: All product are seen in Dynamic LOV Field which are not added in Catalog too. How to create a LOV Dynamic Field in Custom object of Product as to only view prod…
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Industry SIC code Classification CategoryWhat is the best practice on implementing and utilizing the 8 digit extended SIC codes ? Only the 1987 SIC (4 digit) option is available in the Classification Category.
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Need to get SiteuseId's from account address to opportunitySummary: We need SiteUsedId's from account address level. Under one single addresses there will be multiple site use id's. We need those id's. I have attached the screen…
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I can't see all the Lead Processing Activities submitted from Manage Lead Processing ActivitiesSummary: When we go to Manage Lead Processing Activities task we can't view any process only the processes submitted by my user. But the customer says they have a pair o…
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How to get the response error message while calling a webserviceSummary: I am hitting a third-party webservice from Oracle CX Sales. Whenever the third-party sends us the error message in the response body I have to read the response…Anithashalini Jayakumar 36 views 1 comment 0 points Most recent by Topher Heath-Support-Oracle Sales
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How to update organization via apiSummary: We are working on automating processes and have the requirement to update 'Organization' information which sits in the hr_organization_information_f table. I ha…
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Need payload to update Customer contact point for the existing Customer via APISummary: I am able to create Customer via API and able to create the contact Points also, but for the existing customer which is not having Customer Contact point for th… -
Getting an error while invoking FoundationPartiesPersonService API to create a party of type PERSONHi, We are using /crmService/FoundationPartiesPersonService?WSDL SOAP API to create a party of type PERSON for Cusotmer contact. But when we invoke this API it fails wit… -
Deep link for email template formatSummary: Hi all, I am working on an email template that is supposed to link to a specific opportunity subtab. I am getting to the Opportunity List but cannot get the syn…Carol Schiffler 23 views 1 comment 0 points Most recent by Niladri Roy Chowdhury-Support-Oracle Sales
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Contact search using email address in CX Sales for Microsoft 365Content (required): Hi, Is it possible to search for a Contact using a contact's email address in the CX Sales 365 side panel in Outlook? Currently, the user is only abl…
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How To Remove Values From Relationship Dropdown ?**This post was created as part of a How to Service Request (SR)** Release: 22D Summary of the question: From Contact/Account detailed page, In Relationship tab, you can…Alexandra Timplaru- Support-Oracle 105 views 3 comments 2 points Most recent by Manoj Kumar-Support-Oracle Sales -
How do I add a new value list in the standard Business Object LOV?Summary: How to add new value list in the standard Business Object LOV Content : I’m currently having a case where I need to add a new list of value in the Standard Obje…
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How can we display 'Rich text' to usersSummary: When migrating data from old system to Sales Cloud we used a Activity: Summary Note and the meeting minutes (long?) field to store part of the information. The … -
Is it possible to change the default sorting of a subtab?Hello, We need to change the default sorting of a standard subtab on Service Request object page. In the service request object there is a subtab in which the contacts o…
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Is there a maximum number of mashups?Summary: Maximum number of mashups Content (required): We would like to know if there is a limit of mashups for an object. Version (include the version you are using, if…
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How to set custom field with expression that reference related entity fieldSummary: We want to show in the Service Request detail layout the Contact's Annual Income We configure the following: In Service Request created a new custom field Use t… -
Schedule Lead Assignment based on recently updated recordsContent (required): When scheduling lead assignment, is there a criteria we can use so that it will only process records updated in the last N days or hours? This will b…
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In opportunity Currency field is not showing all enabled currencies.Summary: We have enabled multiple currencies for opportunity, but we are not seeing the currencies which we have enabled, in the opportunity details page in currency fie…