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Category 42-2
Discussion List
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How to get the response error message while calling a webserviceSummary: I am hitting a third-party webservice from Oracle CX Sales. Whenever the third-party sends us the error message in the response body I have to read the response…Anithashalini Jayakumar 31 views 1 comment 0 points Most recent by Topher Heath-Support-Oracle Sales -
How to update organization via apiSummary: We are working on automating processes and have the requirement to update 'Organization' information which sits in the hr_organization_information_f table. I ha…
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Need payload to update Customer contact point for the existing Customer via APISummary: I am able to create Customer via API and able to create the contact Points also, but for the existing customer which is not having Customer Contact point for th… -
Getting an error while invoking FoundationPartiesPersonService API to create a party of type PERSONHi, We are using /crmService/FoundationPartiesPersonService?WSDL SOAP API to create a party of type PERSON for Cusotmer contact. But when we invoke this API it fails wit… -
Deep link for email template formatSummary: Hi all, I am working on an email template that is supposed to link to a specific opportunity subtab. I am getting to the Opportunity List but cannot get the syn…Carol Schiffler 23 views 1 comment 0 points Most recent by Niladri Roy Chowdhury-Support-Oracle Sales
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Contact search using email address in CX Sales for Microsoft 365Content (required): Hi, Is it possible to search for a Contact using a contact's email address in the CX Sales 365 side panel in Outlook? Currently, the user is only abl…
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How To Remove Values From Relationship Dropdown ?**This post was created as part of a How to Service Request (SR)** Release: 22D Summary of the question: From Contact/Account detailed page, In Relationship tab, you can…Alexandra Timplaru- Support-Oracle 105 views 3 comments 2 points Most recent by Manoj Kumar-Support-Oracle Sales -
How do I add a new value list in the standard Business Object LOV?Summary: How to add new value list in the standard Business Object LOV Content : I’m currently having a case where I need to add a new list of value in the Standard Obje…
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How can we display 'Rich text' to usersSummary: When migrating data from old system to Sales Cloud we used a Activity: Summary Note and the meeting minutes (long?) field to store part of the information. The … -
Is it possible to change the default sorting of a subtab?Hello, We need to change the default sorting of a standard subtab on Service Request object page. In the service request object there is a subtab in which the contacts o…
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Is there a maximum number of mashups?Summary: Maximum number of mashups Content (required): We would like to know if there is a limit of mashups for an object. Version (include the version you are using, if…
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How to set custom field with expression that reference related entity fieldSummary: We want to show in the Service Request detail layout the Contact's Annual Income We configure the following: In Service Request created a new custom field Use t… -
Schedule Lead Assignment based on recently updated recordsContent (required): When scheduling lead assignment, is there a criteria we can use so that it will only process records updated in the last N days or hours? This will b…
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In opportunity Currency field is not showing all enabled currencies.Summary: We have enabled multiple currencies for opportunity, but we are not seeing the currencies which we have enabled, in the opportunity details page in currency fie…
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How can we define payment method on Service Request ScreenSummary: Hi, How can we define payment method on Service Request Screen? How I will make sure that Service Billing which I am generating into Order Management as a Bill … -
How to enable billing account tab to be visible in CX Accounts screenSummary: Hi Team, I am looking for a way to add the billing accounts tab in the Accounts screen that shows the Billing Account from AR. Content (required): Please sugges… -
Things to Finish and Notifications FunctionalitySummary: How does the Things to Finish and Nofications work? It is not equal with the number of tasks or appointments. Content (required): How does the Things to Finish … -
Activities are not visible under AccountGreetings! Activities are created under Accounts (in digital sales), but they are not displaying when we click on it. However, if we are not viewing the Account under di…
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Need to know path folder where imported attachments reside/stored in fusion cx sales?Summary: We import PDFs as attachment linking with account as one to one. Now suppose 500 PDFs are imported against 500 account successfully. Now after 1 month suppose i…
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How to fetch attachment object details from custom objectSummary: We have a custom object called - Region Contact & we are uploading attachment in same custom object. I want to fetch the attachment information from custom obje…
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Task Template assignmentSummary: Is there a way to create a task template that assigns the task to a specific user? Example: Sales Rep A has certain tasks that need to be performed by different…
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What is the Table Name to check Attachment Details of custom objectSummar We have a custom object called - Region Contact & we are uploading attachment in same custom object. what is the table name to check Attachment Details of custom …
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Application composer : Call external REST API with client certificatesSummary: Calling a 3rd Party REST API from application composer using client certificates based authentication Content (required): Does application composer support call…
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Masking the Identity of the Customer when Sending a Service Request.Summary: Content (required): Is it possible to set up the Service Center and HR Help Desk functions to allow customers and employees to submit service requests to the co… -
Oracle CX Sales Mobile App can't be searched in the App Store for China UsersSummary: Sales Users from China with Android mobile phones cannot download the “Oracle CX Sales” as they can’t search it in the app store. For Android users in China, th…
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Territory Resource Centric assignment limitationsSummary: Territory Resource Centric assignment limitations Content (required): Hi, Is there any way to overcome the standard application behavior when assigning opportun…Waleed Abou Elhamd-Oracle 52 views 3 comments 0 points Most recent by Daniel Moraru-Support-Oracle Sales
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Using REST service /crmRestApi/biResources/11.13.18.05/sqlQuerySummary: How to get the required request body when using sqlQuery or xmlQuery methods Content (required): Hello, I'm trying to use the service /crmRestApi/biResources/11… -
WCC RestAPISummary: can someone share to me the WCC restAPI to get the ContentID based on Document title? i need to get the latest file and its content id. Content (required): Vers…Dennis AM 82 views 4 comments 0 points Most recent by Topher Heath-Support-Oracle Content Management
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what is privilege to access API ; crmRestApi/resources/11.13.18.05/salesOrdersSummary: Requirement is to access APi : crmRestApi/resources/11.13.18.05/salesOrders and we need to assign relevant privilege to provide access to this API Content (requ…
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SR 3-34022330158 : CCC: Which privilege is needed to make work this webservice in application composSummary: Hi Team, Which privilege is needed to make work this webservice in application composer? adf.webServices.CustomerAccountService.findCustomerAccount adf.webServi…