Category 440
Discussion List
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ODA IssueWe are receiving the below error for seeded and customized DA in production for HCM: Unable to route message. Please contact support. We are using latest version of FADi… -
How-To: Config and Deploy your Digital Assistant in just 4 daysSummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentCloud customers can activate their ODA instance to make a start,… -
Can we notify the user via email through engagement engine when the session is timedout(Persistence)Can we notify the user via email through engagement engine embedded service when the session is timed out that is Persistence TimeoutPradeepGoud 1 view 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Digital Assistance - case sensitiveAs utterances added into Digital Assistant are case sensitive, if user does not use the exact case on certain prompts, desired results are not returned For example, utte… -
Has anyone experienced success in utilising ODA to reduce HRHD Service Requests?I'm working on improving our ODA with a goal of reducing the volume of queries recieved by our HR Shared Services team that could have easily been handled by ODA. Has an…Cameron.H 41 views 1 comment 0 points Most recent by Elaine Leffler-Support-Oracle Digital Customer Service -
Oracle Digital Assistant - UK date formatWithin ODA settings, is it possible to amend default US date format of MM/DD/YYYY to UK date format of DD/MM/YYYY? If so, how is this achieved? Example user interaction:…
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How to disable a particular skills appears in chat bot.Summary: Hi Team, When ever bot is opened , i'm seeing the expenses , FAQ's Expenses and HCM Knowledge. Can we disable the respectively skills. As per screen shot Conten…
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user Feedback error message "the field with the name return is not allowedSummary: in the Visual flow designer when i add the getuserFeedback component at the end which has a transition set to End Flow(implicit) I see an error on the flow. Con…Alan Livingstone-Oracle 1 view 1 comment 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Out of the box Digital Assistant is not respondingSummary: Hi Team, We are working on a new instance where we pulled FADigitalAssiatant for using the Approvals and Hcm Skills. The issue that we are facing is when we map…
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ODA dynamic Welcome Message and Locale Depend on User's Login LanguageHello everyone, we've customized DA to work with multilingual and it's working fine now, In HCM design studio configuration, these fields: how to make these configuratio…
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Use Chatbot for Help DeskSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): To enhance your HR support model, consider implem…Dr Surlina Yin-Oracle 1.6K views 18 comments 3 points Most recent by muhammad ameen Digital Assistant
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Error creating a Helpdesk Request using Digital AssistantWe are getting this error in ODA 24.10 while trying to create Helpdesk Request. Anyone got this error and would like to share the resolution. Error message: Oops I'm enc…
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Unable to disable or delete skills in FADigitalAssistantSummary: We just started enabling and pulling FADigitalAssistant • 25.07.03. We are not using Sales, Accounting and some other modules in FA so we need to disable those …
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Is there any way to Migrate ODA complete Set up from one POD to Other POD?Summary: Is there any way to Migrate ODA complete Set up from one POD to Other POD? Content (please ensure you mask any confidential information): Version (include the v…
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Can we rename Oracle digital assistantSummary Do we have the possibility of naming the ODA chatbot to something like Siri, Gemini etc. Please advise. Content (please ensure you mask any confidential informat… -
How to stop ODA chatbot to respond back with resignation link while asking - Apply LeaveSummary: How to stop ODA chatbot to respond back with resignation link while asking - Apply Leave or Apply PTO? Content (please ensure you mask any confidential informat…
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I am not able to get ODA ask button on home page. It is visible on all other pages.Summary: Hi Team, We have configured Oracle Digital Assistant in Test environment. All the configurations done are working fine. The only issue we are facing is that the…Sonam Gangwar-Oracle 12 views 2 comments 0 points Most recent by Sonam Gangwar-Oracle Digital Assistant
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Knowledge Search Links from ODA Opens Classic Page instead of Redwood UXSummary: When using the knowledge search functionality through ODA, the classic pages are being displayed when the user clicks on "Open Link" from the search results dis… -
Expense Attachments are not recognized by Digital Assistant. Getting this message:Summary: Expense Attachments are not recognized by Digital Assistant. Getting this message: I haven't learned how to do that yet. Here are some things you can do. Any id…
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How can we implement LLM in ODA?Summary: We have a requirement to explore AI capabilities of ODA. Do we have any user guide to implement LLM in ODA. Looking for step by step guide for implementation. C…
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…
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Do we have document to show LLM call from ODA?Summary: I want to invoke Cohere LLM from ODA and use the response to send an email to user. Is there any documentation available to show step by step invoking process o…
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How to integrate ODA with Gen AISummary: Hi Team, I’m currently working on the setup for the Oracle Digital Assistant and Generative AI integration. I am looking for steps to implement. Request to prov… -
interactive modelSummary: Knowledge skill are appearing in the third position after splitting Help Desk and Knowledge, but we want them to appear first. Content (please ensure you mask a…koteswararao vadlamudi 11 views 2 comments 0 points Most recent by koteswararao vadlamudi Digital Assistant
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Need to know list of Jobs that needs to run post P2T after 25B patch upgradeSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…poornima_kole 11 views 1 comment 0 points Most recent by Dr Surlina Yin-Oracle Human Capital Management
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Digital Assistant - Directory/Public Info and ConnectionsCurrently when we ask Digital Assistant a question regarding another employee (e.g. "who is Launchpad McQuack?"; "what is Drake Mallard's phone number?") we are presente…
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Possible to download a report with all Intents listed from Digital Assistant SkillsIs there a way to download a report containing the counts for all Intents measured by the Digital Assistant Tool? There is an overview report that provide very little in…
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Trainer Tm taking too much time to trainSummary: Dear Experts, I have made changes to skill and clicked on trainer tm, past one hour the trainer tm is keeps loading only. The trainer tm has not been trained ye… -
Can the ODA icon be moved or removed from mobile app or responsive pages on mobile?Summary: The ODA icon is fixed in place (is this maybe a setting our team enabled?) and it compounds the challenge of the limited screen real estate when trying to use m… -
What is the roadmap for 2025 Digital Assistant?Summary: Oracle has not published a clear roadmap for Oracle Digital Assistant (ODA) in some time. Additionally, there have been few new Skills released , particularly o…