Category 453
Discussion List
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Can you change the defined rate frequency for a single rate that differs from the program?Summary: Can a standard rate's defined rate frequency be changed to differ from the program without removing the plan from program? Content (required): I have a special … -
How to hide “Beneficiary Organizations” region/section on “People to Cover” Redwood Page?Summary: On the Redwood UI Page for "People to Cover", we intend to hide the "Beneficiary Organisation" section as it is not applicable for our implemented countries. Bu… -
Benefits: How to void potential life events in mass?Summary: Hello, Is there a way to void or delete these potential life events in mass? We want these 2 potential life events to be deleted in mass as every employee has t…
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Unable to add Custom Email Address/HR Help Desk Link under "Need Help? Contact us" OptionHello Team, We have a requirement to add a custom email address or HR Help Desk link under the "Need Help" option, which is currently available under the Me > Benefits p… -
Is it possible to have Insurance Number of an employee along with option name in Benefits EnrollmentHi Team, Can we have the insurance number of an employee and an dependent along with option name in benefits enrollment? -
How to set up HSA default during Loss of Eligibility Life Event (dependent ages out)During open enrollment this fiscal year starting on 7/1/23, the Health Savings Account was introduced with two options: Self and Family. We are now trying to set up a de…
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Benefit administrator unable to see terminated employee enrollment detailsSummary: Hi all, I made sure that the roles mark View all people not just View all Workers, but our Benefit administrator (seeded role) cannot see the details of enrollm…
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Dependent Age Out only removing from MedicalSummary: Hello, We have an overage dependent age out process set up and running, however the affected dependent is only being end dated from medical coverage and not the…
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Restrict user from adding Provider during life eventHI, The user is able to add a provider whenever there is a life event. Is there any chance to block the user from adding the Provider to the system? Please let me know. … -
If medical coverage is waived, Tobacco/Tobacco User should not allow any option.Summary: If medical coverage is waived, Tobacco/Tobacco User should not allow any option (EE Only, EE and Spouse, Spouse Only) to be selected. This is a premium surcharg… -
Terming enrollment at the end of the month following a 26th birthdaySummary: How do we configure to allow children to stay on the plan until the end of the month of their 26th birthday Content (please ensure you mask any confidential inf…
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Employees on LWOP - What's the recommended approach or best practice to get benefit deduction reportSummary: We would like to generate a benefit deduction report specifically for employees who are on LWOP (active but payroll ineligible) but they are benefit eligible so…
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Missing BenefitsSummary: Need a report to find employees with missing benefit programs and missing specific benefit plans. If anyone has OTBI or BI report to find missing benefits for e…
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Variable Rate isn't applying the compensation factorSummary: Variable Rate is not applying the compensation factor to use $100,000 if annual salary exceeds $100,000. Please take a look at the configuration and see if you …
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Redwood: VBS Personalization in Family & Emergency Contacts not reflected in Before you enroll pageRedwood: Visual Builder Studio Personalization in Family & Emergency Contacts not reflected in Before you enroll page -
How to update Benefit Plan Coverage Start Date using HDLI am trying to load Benefit Enrollment (GUL Data) for the Participants. I am facing issue with updating GUL Coverage Date. Is there any HDL scripts, we can use to update…
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New Redwood Benefits Summary Pages not viewable - 25ASummary: Hello! We are in the process of starting 25A testing in our lower environments. The profile options ORA_HCM_VBCS_PWA_ENABLED and ORA_BEN_ADMINISTRATIVE_ENROLLME…
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Will 25B include adding a Guided Journey at the section level (not page level)?Summary: We would like to add a guided journey at each train stop in the enrollment process. Is this functionality coming in VBS? -
An application error occurred in Benefits Service Centrewhile trying to search employee through Benefits service centre, An application error occurred. See the incident log for more information.
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How do you make visible the Affordable Care Act tile in the Benefits Service Center page?Summary: How can you make visible the Affordable Care Act and Benefits Enrollment Dashboard APPS that we see in the DEMO? Content (please ensure you mask any confidentia…
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Loss of Eligibility Fast formula failing for plan with 6 tiers of coverageSummary: Content (please ensure you mask any confidential information): We have a plan which has 6 tiers of coverage , each of them having 4 options, EE, Employee + Spou…
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Short Term Disability Coverage Amount is showing $0 for High Wage EarnersHey there! We have noticed that our employees making $350,000 or more are showing $0 for the coverage amount under the Short-Term Disability plan in benefits summary. Th… -
Can we hide selections on New Life Event in VBSSummary: When I edit the Report a Life Event" in VBS I am not getting any options to hide the selections under Whom this life Event is for. Is this possible? I did see a… -
Demographic Info section unavailable in People cover page(Redwood)Hi Team , i'm unable to see demographic section in Redwood page , could you please guide me how to enable them using vbs Thank you, Pragati
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Redwood: How to hide attributes in My contacts > New contact under Before you enrollSummary: Redwood: How to hide attributes in My contacts > New contact under Before you enroll. Example: We need to hide From Date and To Date from Phone details, Email d…
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Benefits Fast formula is taking long time to compile. Is there any limitation to number of lines?Summary: Hi, we have a Benefits enrollment postedit fast formula and recently after adding new changes it started taking long time to compile. It used to compile within …
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Redwood Demographic Info sect unavailable while editing contacts in Before you enroll Benefits pageSummary: Redwood: Demographic Info section unavailable while editing contacts in Before you enroll Benefits page Content (please ensure you mask any confidential informa…
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Benefits Redwood: On Demo Environment, getting issue for benefits relationshipHello, The benefits relationship already exist for many countries on demo. When going to the page my client groups > benefits summary, we're getting the following issue:…
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Can you create a custom Self-Service Grouping on a Benefits Life EventIs it possible to create a custom Self-Service Grouping in the Benefits Module on a Life Event? We are testing Redwood Benefits. We have Life Events that are applicable …