Category 453
Discussion List
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Upload Plan Configuration DocumentsSummary: The Upload Plan Design Document feature present in Additional Configuration in Program/Plan train stops, do not allow to view the documents once loaded from eit…
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Redwood 24D: Hide Change Beneficiaries quick action via structure personalizationHow to hide Redwood Change Beneficiaries quick action via structure personalization. Review Employee Resources, Temporary ID card are being hidden from structure persona…
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Redwood 24D - Can we set up approval rules for Benefits Self-Service in People to CoverSummary: We have set up approval rules for Change Personal Information when a person create or change contact. The rule is working as expected when the change is made fr…
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, …
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FSA deduction not changing with life event post OESummary: A group of employees are moving from semi-monthly to bi-weekly payroll effective 1/1/25. However, that change wasn't completed in HR until after Open Enrollment…
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Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
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Dependent Eligibility for child > 26 is not workingSummary: Dependent Eligibility for child > 26 is not working We have 2 dependent profiles Dep Child > 26, Dep Disabled Child to restrict child > 26 not to appear in depe…
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HSA Plan SetupHello Team, Employee contribution for HSA is $3,550 and Employer contribution is $750. Employee gets an opportunity to enter the employee contribution. How to setup the …
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Benefit summary page Observations - 24DSummary: Benefit summary page 24B - Documentation Content (please ensure you mask any confidential information): The Benefits Summary page is listed as the only page whi…
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To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…
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Is guided journeys supported for Benefits Redwood pages?Is guided journeys supported for Benefits Redwood pages?
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Need help to capture current benefit coverage amount - Postelection Edit fast formulaHi Benefits/Fast Formula Experts, We have a requirement of postelection edit formula to trigger the error message when the person reducing the coverage amount from the p…
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Prevention of accidental backout of Life Events.Summary: Hello Experts, we had an issue where a user was trying to backout Open enrollment for few employees but missed to give the person selection Fast Formula resulti…
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coverage amount is missingSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to prevent Open enrollment backout for all employeesSummary: How can we control Open Enrollment from being backed out accidentally for all employees? Are there any System Profile options that will control backout of Life …
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Redwood: How to hide sections in My contacts > New contact under Before you enrollRedwood: How to hide sections in My contacts > New contact under Me > Benefits > Before you enroll We want to hide sections like Citizenship, Passports, Visas and permit…
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Fast Formula Error : The Value exceeded the allowable rangeSummary: Hi Team, We are receiving the Fast Formula error while we are trying to save the received date for an EOI approval field in Production. It is happening for mult…
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HSA rate Periodization Formula when HSA Amount paid annually at starting month of enrollmentHello Expert, I need help to develop HSA Rate Periodization Formula when HSA ER paid annually at starting of the Year. I have tried few but its failing when Option getti…
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After selecting the 'Employee Only' option, a 'pending action item' message is popping upSummary: After selecting the employee only option in plan, there is an message popping up like 'pending action item'. I have opened and checked in the pending actions, i…
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Error while processing Open enrollmentSummary: Hello everyone, We received this error when trying to process open enrollment for employees in PROD Benefits Service Center > Evaluated Life Events > Add Open E…
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Custom Unsuspend date rule via Fast FormulaSummary: Hi, One of the requirements is to determine the coverage start date one day after the life event date for a specific life event 'Loss of External Coverage'. Eg:…
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With out life event evaluation employee is getting access to select the benefit plansSummary: After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected b…
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Outsourcing OAB to new vendor January 1. Need steps to close the benefits program and end date ratesSummary: We are outsourcing OAB to a benefits solution provider effective January 1, 2024. I will need the steps to take to end date OAB Program, elections, element entr…
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Payroll advisor fuel rates from HMRCSummary: If Finance module is amending the advisory fuel rates, do we need to make any changes in the P11D module for it to be picked in P11D? Content (please ensure you…
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Can Pending Worker Enroll into Benefits 5 days before Getting HiredThe Requirement is to allow pending worker to enroll into Benefits before getting converted as employee. Can this be achieved?
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Where do uploaded files from the "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS" feature in 22C go?Summary: 22C Delivers a new feature called "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS". However, where does this document go? How can we obtain the URL once uploaded…
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How to get dependent name in benefits postelection fast formula **URGENT**Summary: I have a requirement where a postelection edit fast formula throw an error when an employee and spouse/ dependent partner working in the same organization enrol…
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Life event is getting processed and closed.Summary: After adding the fast formula in the participant eligibility profile, once the life event is triggered and evaluated, the life event is automatically processed …
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How to retain the plan, when new life event triggers?Summary: I have to retain the benefit plans elected by employee, when new life event triggers. Currently when new life event triggers old selected plans are erased. Plea…
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Post Election Edit Fast Formula when an employee and spouse working in same organizationPlease suggest a post election edit fast formula when an employee and spouse/ dependent partner working in the same organization. It should validate that spouse and empl…