Category 453
Discussion List
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Restrictions tab in enrollment page in oracle fusion benefitsI want to understand in a better way the restrictions section in the enrollment page of the program configuration. What are the scenarios for which we set up the default… -
You selected too many plans for this plan type. You can select up to 1 plans. You selected 2 plans.Summary: Hi All, I am getting this error and not able to figureout where the issue is.Can anyone pls help. For cancer plan type, we have 4 plans. Cancer plan Level2, Can…
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Video is not coming properly which i have added in the welcome enrollment page.I have added video in the Welcome enrollment page but it is not populating properly, when i am going to that page from Me > Benefits > Enroll Now > "click Get to know yo… -
Hide quick action in Benefit activity center based on countrySummary: We tried hiding quick action menu in benefit activity center using EL expression suggested in the below thread Can we hide the document of records based on coun…
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Supplemental Life Configuration Set UpReposting this question in hopes I get some responses…. We have 3 scenarios we have to achieve for our Supplemental Life plan. I have 2 of the 3 scenarios working and ne… -
You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this…
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Updated contact not showing in self-service life eventSummary: We do not have self-reported life events turned on. What our business process is, is for the admin team to trigger a life event and then the employee goes into …
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Unable to carry dependents from one plan(Medical plan) to another plan(Vision plan)Summary: I am trying to auto enroll in Vision Plan(separate unrestricted plan created) based on selection in Medical Plan (under US program). Although I am able to auto-…
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Why does Legal Entity HCM Information and Legal Reporting unit HCM page is not editable in VBSSummary: Pages like Legal Entity HCM Information and Legal Reporting unit HCM information in Redwood released in 25C are not customizable in Visual Builder studio. Only …
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Error while configuring Benefit amount for EOI requirementSummary: We are trying to configure EOI , when the initial amount is 300000 or More ,If there is more than 1 jump from the prior election . The coverage is configured as…
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Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section …
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unable to edit in national identifier in redwoodSummary: While editing National Identifier it gives the Benefits Administrator an error that " Sorry, you dont have permission to perform this action". it allows user to…
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Hours worked temporal life event not triggering.Hi Experts, We have a requirement for Hours Worked temporal life event. We are using the seeded temporal life event - Hours Worked in Period Changed. We have defined a b…
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Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl…
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How to make Phone number mandatory in redwood Contact pageSummary How can I make the phone number mandatory in Benfit Contact page , The below VB changes didnt work.Please advice. Content (please ensure you mask any confidentia…
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Reinstatement Set Up For Rehire Within 30 Days using Open Life Event for month of December rehiresSummary: Rehire within 30 Days in the month of December should have reinstatement from (1.1.nextyear) using Open Life Event Content (please ensure you mask any confident…
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Benefits program is splitting into two which is causing the post election edit FF to not considerSummary: When a life event is run the benefits program is splitting into two programs. This is causing the post election edit FF to not consider the plans in the split p…
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Is it possible to add dependents at top of the Benefits enrollment page to chooseSummary: Is it possible to add the list of dependent to choose from at the top of Benefits Enrollment page during enrollments as in below screenshot Content (please ensu…
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while…
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Redwood : The message is ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512Summary: Hi Team, when we evaluate a Life Event, we are getting the below error.The same if we run though schedule process it is working. Thanks Content (please ensure y…
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Error in Redwood Benefits - Adding Benefit GroupSummary: Our Benefits Specialist is getting the following error message in Redwood when they try to add an employee to a Person Benefit Group. They are able to add the g…
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Rate Amount not letting employee save $0 in RedwoodSummary: Our Benefits Specialist was trying to add $0 rate amount for a Medicare Subsidy, but it won’t let her save the $0. Even though it says an increment of 0.01 for …
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Unable to upload documents from pending action items in new redwood self service page.Summary: I am validating a functionality of redwood to complete the pending certification for a plan from ESS, whereas it is not allowing me to upload the document. I tr…
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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How create Eligibility Profiles using HDL?Summary: How create Eligibility Profiles using HDL? Content (please ensure you mask any confidential information): How create Eligibility Profiles using HDL? Version (in… -
Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am… -
Can you change the display of plans in redwoodSummary: We have 3 medical plans and working through Open Enrollment set up. Is there a way in Redwood so that we can have 3 columns where PPO Plus has EE only, EE+ Spou…
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Unable to end the Beneficiary contact relationship due to past enrollment recordsHi All, We want to end beneficiary contact relationship, who is no longer enrolled in any Benefit plans, since 2023. When we try to end the relationship date of the cont…
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Open Enrolment and Life Events after the open enrolmentSummary: The Open enrolment window is from 27 Oct to 20 Nov and the employee has elected his spouse in the Medical Plan. On Dec 1, the employee reports Divorce Life even…