Category 453
Discussion List
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You selected too many plans for this plan type. You can select up to 1 plans. (BEN-990217)Summary: While enrolling the employee to the Open enrollment for next year. we are facing the below error. We have single plan for Dental & Vision but still we face this… -
Unable to carry dependents from one plan(Medical plan) to another plan(Vision plan)Summary: I am trying to auto enroll in Vision Plan(separate unrestricted plan created) based on selection in Medical Plan (under US program). Although I am able to auto-…
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Why does Legal Entity HCM Information and Legal Reporting unit HCM page is not editable in VBSSummary: Pages like Legal Entity HCM Information and Legal Reporting unit HCM information in Redwood released in 25C are not customizable in Visual Builder studio. Only …
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Error while configuring Benefit amount for EOI requirementSummary: We are trying to configure EOI , when the initial amount is 300000 or More ,If there is more than 1 jump from the prior election . The coverage is configured as…
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Hours worked temporal life event not triggering.Hi Experts, We have a requirement for Hours Worked temporal life event. We are using the seeded temporal life event - Hours Worked in Period Changed. We have defined a b… -
Supplemental Life Configuration Set Up to Suspend EnrollmentWe need some guidance on what our configurations should reflect to support this scenario for our Supplemental Life plan. Our requirements for Supplemental Life: New Empl… -
Benefits program is splitting into two which is causing the post election edit FF to not considerSummary: When a life event is run the benefits program is splitting into two programs. This is causing the post election edit FF to not consider the plans in the split p…
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Is it possible to add dependents at top of the Benefits enrollment page to chooseSummary: Is it possible to add the list of dependent to choose from at the top of Benefits Enrollment page during enrollments as in below screenshot Content (please ensu…
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while…
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Rate Amount not letting employee save $0 in RedwoodSummary: Our Benefits Specialist was trying to add $0 rate amount for a Medicare Subsidy, but it won’t let her save the $0. Even though it says an increment of 0.01 for …
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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How create Eligibility Profiles using HDL?Summary: How create Eligibility Profiles using HDL? Content (please ensure you mask any confidential information): How create Eligibility Profiles using HDL? Version (in… -
Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Default Enrollment Oppurtunity Fast FormulaIt will be great if someone can share me the Default Enrollment Fast Formula which returns the plan and option along with Coverage amount (it can be previous coverage am… -
Can you change the display of plans in redwoodSummary: We have 3 medical plans and working through Open Enrollment set up. Is there a way in Redwood so that we can have 3 columns where PPO Plus has EE only, EE+ Spou…
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Open Enrolment and Life Events after the open enrolmentSummary: The Open enrolment window is from 27 Oct to 20 Nov and the employee has elected his spouse in the Medical Plan. On Dec 1, the employee reports Divorce Life even…
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How to prevent employees from creating duplicate contact in BenefitsWe are looking for possibilities on how to prevent employees entering duplicate contact in Me>Benefits>Before you Enroll>People to Cover I have gone through few communit…
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How to showcase dynamic employee costs for Medical Plans using Plan compare toolSummary: We configured Plan comparison feature for employee to compare different plan under Medical Plan Type. But we saw that the plan costs do not get updated based on…
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Redwood - Benefits Confirmation Statement not displaying latest enrollmentsHi Hoping everyone is doing well! After enabling Redwood for Benefits Self Service, we noticed one issue with Benefits Confirmation Issue where Benefits Confirmation Sta… -
benefit enrollment issueHey, We are having an annual enrollment window when users can choose their benefits. That window lasts around 2 weeks. Normally we had a ,,freeze'' (agreed time of no ac…
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We are receiving below error while using context BENEFIT_RELATION_ID in Fast formula.Summary: We are receiving below error while using context BENEFIT_RELATION_ID in Fast formula. During compilation it is returning below error message: "Formula LZ_BN_ENR…
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Field level validations are not working in create contact page under redwood benefits moduleSummary: Requirement to apply warning messages for DOB and Gender fields. With the use of validations in redwood, I am able to apply warning messages on existing contact…
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is it possible to change the display order in the redwood enrollment summarySummary: we have multiple programs offered to employees for example 401(k) unrestricted plan, Non Union Benefit Program . is it possible to sequence the program as desir…
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Open Spending Account Child Life Insurance Plan AutoEnabled Only for Employee Need Steps to DisableWe observed that in the Open Spending Account configuration, the Child Life Insurance Plan is getting auto-enabled only for the employee, but it is also appearing as ena…
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New medical plan and now default enrollments do not carry to next life event.We have a requirement to sunset some of our medical plans and create new medical plans for this upcoming open enrollment. Open enrollment is about two weeks in April/May…
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Add or enable edit button under Personal Contribution pageSummary: Hi - We have a requirement to enable the edit button during approval phase. Currently, once the user submits the request, it will be forwarded to the approver t…
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Open Enrollment Requirement for EOI on anyone who elects 500k benefit amount or moreWe have a requirement through open enrollment to require EOI for anyone who elects coverage amount of greater than 500k. I cannot find a DBI to use in a Enrollment Certi…
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Benefits Service Center Search not PopulatingAs of yesterday, 8/13/24, when we try to search an employee in the benefits service center, it's not yielding any results initially. We have to use the advance search fe…
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post election edit formula not working after closing open enrollment.Summary: Post election edit formula is giving error message after closing the open enrollment and adding new life event. Content (please ensure you mask any confidential…
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Trigger Life Event Based on Work Hours ChangeSummary: Life Event not triggered for employe working hours (NORMAL_HOURS from PER_ALL_ASSIGNMENTS_M) change. Content (please ensure you mask any confidential informatio…