Category 453
Discussion List
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Can admin download the benefits summary statement from the benefits activity center?Our client does not use the self-service. Is there a provision for the benefits administrator to download the benefits summary statement from the benefits activity cente… -
Value set not returning values for element and there's same element same value set return datatwo Element each input values have the same value set first element the value set is working in input values however the second element value set is not working in input… -
Ability to Mass update stop billing Flag on benefits billingSummary: We have an inbound file that flags what plans that should not be billed for employee. Need a way to programatically flag the stop billing flag/ Check on plans t…
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Communicated Rate does not display as expectedSummary: At Program Level Defined Rate freq is Monthly and Communicated Rate freq is Per pay period with element frequency rules. Value passed to Payroll at rate level i…
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Scheduled processes that needs to be scheduled in PRODUCTION environmentSummary: Hi All, When we moved to PROD, what all scheduled processes needs to be scheduled .Can anyone pls share the list. Thank You Content (please ensure you mask any …
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Restricting Benefit Options by Enrollment Window – Benefits Eligibility Formula HelpHi everyone, I’m working on an Annual Leave Purchase plan where employees can buy extra annual leave days during two specific enrollment windows each year: 1–28/29 Febru… -
Ask Oracle is not visible on redwood page even after enabling the guided journey throug VBSSummary: We have enabled a AI Agent and exploring the options. While the AI Agent is added to the guided journey, we are unable to view the "Ask Oracle" tab under benefi… -
How to handle 27 pay periods in 2026, but benefit deductions will only be coming out for 26 paysSummary: Will have 27 pay periods in 2026, but benefit deductions will only be coming out for 26 pays - so therefore we will need to end date benefit rates for 2026 with…
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Pending Action Item During Open EnrollmentSummary: Employee currently enrolled in waive supplemental plan, during OE employee enrolled in supplemental plan which generated a pending action item. Now employee is …
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Redwood Benefits ESS Elections: Is there a "Save" button available for incomplete elections?Summary: Employees are unable to "Save" changes to benefit elections without having to "Submit" on the "Review and Submit" section. Is there a "Save" button available in…
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Benefit Options on Medical and Dental not taking eligibility into considerationSummary: We have a requirement to exclude Temporary employees and
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Send Benefits Confirmation Statement via Email on SubmissionHi Experts, We have a business requirement where we want to send the Benefits Confirmation Statement or the summary of Benefits which the employee has elected with every…
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Country Specific field changes on Express and Advanced modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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Waive dependent care FSA option not defaultingSummary: Waive dependent care FSA option not defaulting to waive. It is currently configured as assign on default but still waive plan is not getting automatically enrol…
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Open Enrollment Window changes when another life event is processed before OESummary: Hello, open enrollment where enrollment window starts from 10/13-10/27 when we process G lobal transfer life event on 10/12, then erolllment window starts from …
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Set a maximum benefit coverage limit for employee entered plan based on % of another plan or a limitI want to set up the maximum coverage limit of a few plans 'Spouse Life' & 'Spouse AD&D insurance' , to half of the amount what the employee has entered for the plans 'E…
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Benefits Relationship is blank after 25b updateSummary: Prior to the 25b update, all employees had the correct assigned Benefits Relationship. However post 25b update, it is now blank for all employees and we cannot …
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Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Redwood personalization in Advanced vs Express modeSummary: Hello Oracle Team members @Tamara Mills-Oracle @Adam Gates-Oracle @Monica Vijayashanker -Oracle @Nagaraj Hunur-Oracle we are currently in UAT week for our clien…
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Benefits - HSA minimum allowed amount is not workingThis just started with the 25C upgrade. But when processing any type of life event in benefits it will not allow us to elect a 0 amount for the HSA amount. We can enter …
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How to keep the enrollment window open after the Life Event is closed.?We have two life events for different benefits plans. When the first life event is evaluated, the enrollment window opens, but it closes when another life event is trigg…
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Not able to update the User interface text, getting error Error: Invalid TextHi, I must update the Enrollment end time in the static text for benefits Open Enrollment, but not able to update the user interface text and getting below error message…
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Redwood Me > Benefits: Can we change the verbiage under Your Benefits?Summary: Currently when Open Enrollment life event is assigned there is the verbiage below that displays. We do not want the close date to display, is there a way to upd… -
To understand better on benefit coverage restrictionI want to understand the difference between 'Maximum increase with certification', 'Maximum increase', Maximum', 'Maximum with certification' in a better way. Already th…
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Carry forward logic not working for cross plan type defaults fast formulaSummary: We have situation where we are trying default in new dental plan based on the enrollments under already enrolled medical plan. Plans and option were defaulted a…
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Benefit certifications - restrictionsSummary: We need to set tiers(levels) in benefit certificate restrictions – The rules should be as follows for current employees during enrollment: If an employee curren…
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Benefits 25D Upgrade: Upload Billing and Payment Data Through HDL or HSDLHi, What does restricted means? -
Min max setup at plan level is not taking precedence but the config at Plan type level isSummary: We are implementing global benefits for multiple countries and the min max for each is different. Our idea was to setup the min max = 1 at Plan type level & cha…
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Does anyone know how to disable the annual cost display on the Benefit summary page?Summary: Can someone provide guidance on how to disable the annual cost feature on the Benefit review and summary page? Content (please ensure you mask any confidential … -
Unable to hide Beneficiary organization section under People to cover redwood page.Summary: Unable to hide Beneficiary organization section under People to cover redwood page. We are able to hide the fields within this section. But we are not able to h…