Category 453
Discussion List
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Beneficiary self designation also shows other contact typesSummary: Hi, For one of the plans, we want the employee to be the beneficiary and hence we selected the below option 'Allow self to be designated as beneficiary'. Howeve…
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Medical benefit ending when employee terminates rather than the end of the monthSummary: Our medical plan is ending on the day the employee changes status from FT to PT rather than at the end of the month. I've checked all the screens but can't see …
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Pension Plan Setup movement from Legacy ( People Soft) to OracleHCM BenefitsSummary: We have requirement where we want to move the Pension Plan/ Administration setup from legacy system ( People Soft) to Oracle HCM Benefits The current setup in l…
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Employee not able to enroll through ESS in Open eventSummary: An employee is not able to make enrollments through open window. When we login as a Benefit Administration we are able to make benefit enrollments but when the …
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error in enrollment drop downSummary: Content (please ensure you mask any confidential information): Hi, We are unable to search for any employee as there is an error, how to rectify this ? Version …
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value or the rate isnt populating in the topSummary: Content (please ensure you mask any confidential information): Hi, When we click on the rate as attached the screenshot , the value should populate in the per p…
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Calculate rate based on flat amount and not coverageSummary: Hi, We have a requirement where the rate is age based and the rate should be calculated for a flat amount of 50k. The coverage amount for the plan is 100K, but …
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Benefit Rate should not be shown to employeesSummary: Hi, We have a requirement where we have imputed earning and rates , both of them are employer paid, however, we dont want to show the rates to employees. I trie…
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I am not able to delete a life event, although it is not attached to any plans or programsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Can we create Custom Pending Actions in Benefits?Summary: Can we create Custom Pending Actions in Benefits? As far as I know you cant create custom list of Pending Action as the lookup BEN_ACTN_TYP from which the Pendi…
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Beneficiary enrollmentSummary: Hi Everyone, could you please anyone help me to solve the below error Content (please ensure you mask any confidential information): An error occurred. To revie…
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Getting the following error from Employee > Benefits while doing open enrollmentsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add benefits guide to review employee resources page using vb editorSummary: How do we add benefits guide to review employee resources page using vb editor. When using global page editor I can change the link to the guide. For VB editor …
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Using UDT and Fast Formula or Variable rates for plansSummary: For our needs we need to create 50 medical plans with 3 options spread across 30 BU (each BU with unique rate). We are looking at around 4500 Rates for Full tim…
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LTD Employer Rate is adding up to the Total Cost Benefits of EmployeesHi Team, Our LTD Plan is set to automatic enrollment and it is set to Employer Payroll Contribution. In which, the client is expecting that this rate will not add up to …
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Unable to evaluate Benefits Life events due to fast formula error (ORA-56720)We are unable to evaluate Benefits Life events due to fast formula error (Oracle error 56720 occurred (FF-1605036)). When we are trying to evaluate any life event for an…
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what is the usage of schedules under enrollment in plan level?Summary: In the plan enrollment train stop, We are having the option called schedules. What is the usage of schedules. Can any one give examples on this. Content (please…
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What is the usage of life event restriction in the plan. Why we have to use Life Restrictions?Summary: There are two place where we can configure life event, the first one we configure so employee can enroll in the plan, but why we applying the Life event at Rest…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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rates output rounding rule in the rate definitionHow to round the rates output returned from the rate definition. This is the configuration which I did
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Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where…
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employee unable to delete/end date contact through benefits self serviceSummary: As a part of new hire life event, spouse was enrolled in the plan. Now as a part of death of dependent life event, we have de-enrolled the spouse from all the p…
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Is it possible to change Coverage date of PLan?Summary: Hi Experts, Can the coverage date on the plan be changed? Also, does it matter in terms of Adding or Changing Beneficiaries of Employees?
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How to trigger unrestricted life event as an associateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to make 457 plans electable during Open Enrollment as wellHello All, Is it possible to make our 457 retirement plans visible during open enrollment in the SSC as well, currently oracle is saying is not possible to do so. We hav…
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How to make 457 plans not electable during Open Enrollment onlySummary: We want to make the 457, Roth 457, and Retirement Plans not visible or electable in self-service during OE only. Yet still be visible in self-service for other …
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Redwood Add additional attributes on Temp ID CardSummary: Provides customers with the ability to include additional fields on the Temporary ID Card for dependents . Content (please ensure you mask any confidential info…
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Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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Benefit Administration Tab in RedwoodWe have enabled the Redwood benefit pages but currently the Benefit Administration Tab under My Client Groups is still showing up as Responsive. We are only able to acce…
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Redwood Benefits 24D: Hide sections under Me > BenefitsSummary: Request your assistance to hide sections like Pending Actions, Need Help? Contact Us under Me > Benefits in Redwood Content (please ensure you mask any confiden…