Category 453
Discussion List
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Historical Participant Enrollment Data LoadSummary: Business requirement is to load the history and current plans/option employee has from legacy to Cloud. Is there a way to simplify the data load for this type o… -
how to make option for a plan ineditable/ greyed out during enrollmentSummary: I want employee to see plans like this during a specific life event. I tried adding default enrollment rule at plan level after making waive option as Assign on… -
context legal_employer_id wasn't set when used in fast formula (FF-1605035)Summary: Hi All, We are facing an issue in one of the fast formula of type "Participation and Rate Eligibility" which is as following: context legal_employer_id wasn't s…
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Retiree (Non-Worker Relationship) Access to Benefits Self Service as a UserSummary: Our client has a requirement to allow Retirees (Nonworker relationship) to have access to Benefits Self-Service to be able to complete Open Enrollment or a Qual… -
How do I generate a random number within a fast formula?I am trying to generate random numbers to be used when logging Benefits related fast formulas, using ADD_RLOG (of course, this is applicable to non-Benefits related fast…
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Need Help seeded text, personalize per customer if NOT using AOR.Summary: Customers not using AOR which is areas of responsibility users can simply modify the text and publish it within seconds to put in contact information for their … -
Imputed Income Error on Evaluation of Life EventHi, in supporting my client, I am receiving a repeated error on evaluating a life event for multiple persons. Processing worked fine as of last week. I have opened a SR … -
ReinstatementSummary: If using a reinstatement rule, does it ignore defaults? Content (please ensure you mask any confidential information): We are using reinstatement rule 'Reinstat…
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Benefit Rates (FLEX) are end dating on same day of Plan Enrollment StartInviting Experts Inputs for below Issue: Problem: Benefit Rates configured for Flex Program are end dating on the same day as Benefit Start. (Eg- Benefit Enrollment Rule… -
Coverage errorSummary: There was a problem running the participation evaluation process. The process failed because it didn't find a coverage value to calculate the coverage-multiple …
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Contacts section show up differently in Report a Life event page and Self Service enrollment pageSummary: Possibility to make the contacts section same in "Report a Life event" page and "Self Service enrollment" page Content (please ensure you mask any confidential …
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Upload benefits certificationIs there an API or HDL to upload benefit certificates so they can appear for approval on the Benefits Summary page?
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Can we customize "Certification Type"?Summary: Can we customize "Certification Type"? Content (please ensure you mask any confidential information): Hello Communities, Can we customize "Certification Type"? …
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how to check the details of scheduled process in BenefitsSummary: Once we schedule a Benefit process, we are not able to view the details of the process like start time , end time , time zone etc Content (please ensure you mas…
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How can I automatically change benefits plan for the promoted employees?Summary: How can I automatically change benefits plan for the promoted employees? Content (please ensure you mask any confidential information): Dear communities, We hav…
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Benefit Relationship does not show in Redwood UI but does display in Responsive UISummary: Benefit Relationship of an employee does not show in Redwood UI but does display in Responsive UI Content (please ensure you mask any confidential information):…
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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the life event is not getting deleted from plan levelSummary: I want to configure the LE at program level, but for that i have to remove it from the plan level. When i am trying to delete it from enrollments section it is …
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Life Event Admin Adjustment- No Change is either going to processed and closed or shows error.Summary: I have created a LE Admin Adjustment- No Change based on the requirement that it should only impact LTD, STD, Basic Life plans and same plans are available for …
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Benefit Plan not appearing during union change promotion life event onlySummary: The employee was promoted from Union Code X to Union Code Y on 9/9/2024. While in Union Code X, the employee was enrolled in one of the vision plans. However, t…Vinodhini Rajendran-Oracle 3 views 1 comment 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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Can action reason trigger life event?Summary: Can action reason trigger life event? Content (please ensure you mask any confidential information): Hello all, Our clients would like to trigger life events ba…
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To automate the disenrollment of deceased dependentsSummary: When an Employee or Admin enters data in the field "Date of Death" in People to cover area/HR front(Person details page), a life event trigger should happen fol…
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Benefits got cancelledHi Team, The employee added a Child Age Out LE last 12/13. However, the active enrollment from the said date has been removed or turned to Waived as of 01/01/2025. What …
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Oracle Benefits AI Agent in Redwood Benefits PageSummary: I enabled the AI agent in benefits self service redwood page but AI agent is prompting "Sorry, the assistant is unavailable right now. If the issue persists, co…
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Fast Formula Error: Value exceeded the allowable range (for evaluating life event)Summary: Hello, We are getting the following error message "Formula MTW_BENEFITS_DATE, line 37, an arithmetic, string, or conversion error occurred. (FF-1605000) The val…
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Can Termination life event be automatically triggered based on action reasonsSummary: Can Termination life event be automatically triggered based on action reasons Content (please ensure you mask any confidential information): We have a requireme…
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Need to be able to update benefit rates and plansSummary: We need to be able to update benefit rates and plans without impacting the effective date on all benefits. The effective date should be that of OE or an actual …
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I am not able to see the Employer Contribution ratesI am not able to see the Employer Contribution rates even though after checking the display on enrollment option when i try to enroll into the Plan which is unrestricted
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Benefits configuration: correct rounding issue with Vision plansSummary: How can I prevent rounding in the Communicated Amount on the enrollment screen caused by the rounding issue of the rate? Plan: VSP Vision The rate is 0.415 but …
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How to Prorate only the first payroll deduction for benefit ratesSummary: We have a requirement in which we have monthly payroll deduction and for new hires in middle of the month, the Benefit rate should get prorated for the first pa…