Category 453
Discussion List
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Cannot Evaluate New hire life event Enrollment in Benefit service center pageHi Team, I am attempting to process a new hire life event for an employee. However, when I try to evaluate the life event, I encounter the attached error. This issue is … -
Seeded Audit report unable to view audit data for Employee Enrollment relatedSummary: Hi Team, I have enabled the audit report for Benefits, I can able to view data for Potential life events, evaluate life events audit data but I am unable to vie…
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How to restrict benefit access in Enrollment AreaHi, We want to give Benefit Enrollment area access to payroll people where they will add 'Benefit Group' to the employee. When I am trying to do the same either it is no…
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Redwood- Need Guidance on how to hide tasks like Designate primary care provider in SSBENSummary: Need Guidance on how to hide tasks like Designate primary care provider and make the Complete pending actions as required in the new Redwood self service benefi…
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Benefits 25A - Few links missing under Actions (Benefits Summary page)Summary: Hello, We are able to view the Benefits Summary page when navigated from My Client Groups and view details for employees therein. However the following pages ar…
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Unable to view the Benefit plan to enroll,after reporting the life eventSummary: After reporting a life event, employees are unable to see the plans available for enrollment. On the Life Event page: "Visible on Self-Service" and "Self-Assign…Vinodhini Rajendran-Oracle 45 views 6 comments 0 points Most recent by Vinodhini Rajendran-Oracle Benefits
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Report the Original Coverage Start date of participant in the Plan not in OptionSummary: How can we get the original coverage start date of the participant to the PLAN not in the option? We can't use the Original Enrollment Date as its changing when…
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25C OTBI Extra Input ValueSummary: Any customer that uses the Extra Input Values on their standard rates can now report on this data via OTBI. Content (please ensure you mask any confidential inf… -
Voluntary Supplemental Employee plan interim coverageSummary: We have a requirement to Suspend the Employee Voluntary plan when the coverage is entered more than $250K. This will trigger EOI as well as suspend the plan. Ti…
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View Search Results in Scheduled Processes for benefit processesSummary: Trying to view scheduled benefit processes and can't see the results. Content (please ensure you mask any confidential information): I need to view the current … -
Supplemental Life Plans with Sequence restrictionHello Team, We have requirement to trigger EOI for Supplemental Life plan based on Plan/Option sequence. We have setup below options, Sequence-Option: 10 - 1X of Sal 20 …
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How do we setup qualifying life event for COBRASummary: We have COBRA handled through payroll. However we need to create a COBRA qualifying event in Benefits. The condition is if the employee is terminated and was en…
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HSA error when selecting the Waive optionSummary: Hi, We have an issue where during the open enrollment, if the employee does not want to elect the HSA and select the Waive option, the system gives the error of…
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Reviewing historical HDL loads done through Import and load work areaSummary: We have a need to review the fallouts of a data load done 2 years ago in hcm pod. However, unable to retrieve the historical data by tweaking the filter criteri…Tanya Sinha 12 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle HCM Data Loader (HDL)
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Employee dropped from Medical, Dental and/or Vision plan(s) Once the dependent reaches 26 yearsSummary: Employee coverage is getting dropped fully from Medical, Dental and/or Vision plan(s) Once the dependent reaches 26 years. This is happening once the child is r…
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Has anyone else encountered this BEN-990951 error?Summary: There is no Oracle documentation on this error, so I'm looking for any help I can get Content (required): We are processing life events, and we thought maybe th…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on…
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DBI for who already click the "Submit" button in benefits that we can use in person selection FF?Summary: We have created a person selection formula that will select those employees who already have "Election Made Date". This formula will be used in Close Enrollment…
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Minimum coverage amount not getting updated for Supp Emp LifeSummary: I have updated the min amount from 0 to 10k for both Spouse and Emp Supp life but for Emp life when I am checking the drop-down while making elections the min a… -
Is there any way to override benefit billing amountSummary: When Benefit billing process is run for the person who are on leave of absence , the amount is populated in Billing tab under enrollment Business wants to overr…
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Benefits quick action text is updating payroll quick action?Summary: Benefits quick action text is updating payroll quick action? Please assist. Attached documents for reference. Content (please ensure you mask any confidential i…
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BenefitSummary: Hello, I hope someone can help me; we have this Benefit Plan that we have updated and created a new option which is 250K. Now it is working properly during open… -
HSA doesn't refund employees negative amounts but uses them in the calculationsSummary: If an employee has an initial HSA election then has a life event and changes the HSA election to less than what has already been taken out it doesn't take out t…
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How can i add the "Canada" to list of countries for Home Location in the Eligibility profile?Summary: Content (please ensure you mask any confidential information): We have state based rate calculation for USA and Canada. USA was present as default. How can I ad…
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Fast Formula for Child Dependent Coverage RatesSummary: I’m currently working on a project for a client who has specific coverage rates based on the selection of dependents, which include children and a spouse. I wou…
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Employee can't able to "Report a life event".Summary: Employees can't report life events on the self-service page. I have also checked the "Manage Life Events" tab to verify that "Self-Assigned" and "Visible on Sel…Vinodhini Rajendran-Oracle 128 views 6 comments 0 points Most recent by Pankaj Toshniwal-Oracle Benefits
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unable to delete benefits option in the planWe are currently looking to change the coverage starting from 2025. At present, we have coverage associated with the existing plan, but no rates available. I would like …
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Benefits Open Enrollment Window closes before midnight (12) ESTSummary: Benefits Open Enrollment window was 11/1/2024 to 11/20/2024. But every year the window closes around 5 PM EST instead of 12 AM EST (midnight - which is expected… -
The New Hire coverage start date formula is giving error on evaluationSummary: We have a requirement where the coverage for part timers should start after 1 year through New Hire life event. We tried to achieve it using the below formula b…
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New Hire Life Event should be detected only for full timersSummary: We have a requirement wherein the new hire life event should only be detected for Full Time employees that are hired in the system and should not be detected fo…