Category 457
Discussion List
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Data that's not archived or purged > Questionnaires ?Summary: Content (please ensure you mask any confidential information): Hello, As per the implementing guide for Journeys Could someone clarify what Questionnaires mean … -
No notification if previous task was completed using HDLSummary: We have a Journey that shows a task to the employee that some background processes are running. This task is set to Complete using HDL when these processes have… -
Deferred journey deadline passed but it's not deployingSummary: I deployed a journey with on 9/20 for the following day - 9/21. The journey shows as deferred. The deployment date is showing in the past. Could anyone tell me …
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Contextual Journey - Visible both Resume and Start New JourneySummary: I have created a contextual journey for Employee Transfer action. Based on the given criteria, the journey was initiated for an eligible employee. However, whil…
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Task owner is not receiving notification when the task is completed by the performerSummary: In our offboarding journeys, we are using Area of Responsibility for the Performers and Owners of some of our journey tasks. In some cases there are more than o… -
Remove edit access from 'Checklist templates'Summary: We see that all HRs have edit/delete access to the Journey checklist templates on the home page, but we don't see any seeded/custom role with the duty 'Manage J…
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report signature task issueHi all, User began to make tests with signature task that generate a report, however them received 404 http error. if you see url link below, we see main site repeated t…
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Journey Templates - Error response during RestActionSummary: After turning on 24D Redwood profile for Journey Setup pages ORA_PER_JOURNEYS_SETUP_REDWOOD_ENABLED, we are getting an Error response during RestAction when try… -
How Manager can access journey initiated by Team Member?Hi All, Hope you're doing well! We have designed a journey that employees can initiate by providing all the necessary details. Once the details are submitted, an approva… -
24D Performance-Guided Journey in Self Evaluation and manager evaluation page not renderingSummary: On the Performance self evaluation page and manager evaluation page, the guided journey banner is not rendering, the banner is cut off. At times, I go back out …
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Can we define Contact Info displaying at Task level in a journey.Summary: In the current behavior, we understand that who ever initiates/assign the Journey to employee their name is showing in Contact Info section at task level with i… -
The journey task is appearing in My Tasks before it is releasedSummary: We have a journey that is a termination interview. When the worker are terminated, the journey are allocated and then the BP clicks on a tasks that releases the…
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Journey Not moving to completed post task completionSummary: Hello All, I have a journey with 2 tasks, and I assigned it to myself on 7/28/2024. After completing both tasks, the journey still showed as open, but it moved … -
Redwood journeys: Done button not available under complete tax forms.Scenario: When i navigate to journeys, journey task and navigate to complete tax forms >Go to application task>(Navigate back)done button is not visible under go to appl…
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Hide quick action but show in application taskSummary: I understand that if you had a quick action from My Team, it will also not show in the Application Task list if the assignee is Line Manager. Is there a way to … -
Delete JourneySummary: Is it possible for HR to delete an assigned journey? Can we use HSDL to delete an assigned journey? Content (please ensure you mask any confidential information… -
How can I set the "My Tasks" tab as the default in Journeys Under "Me"(ESS) in Redwood Pages.Hi Team, How can I set the "My Tasks" tab as the default landing page under the "Journeys" section in the "Me" (Employee Self-Service) menu? Currently, the system defaul…
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How to hide non-personal journeys from Line Managers in the explore tab?Summary: How to hide non-personal journeys (organizational journeys like Offboarding, Onboarding etc ) from Line Managers in the explore tab? Customer wants only the HRs…
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Redwood Guided Journey Image is not loadingSummary: Redwood Guided Journey Image is not loading in first attampt. after refresh we get full image. Anyone can suggest what can be done? Content (please ensure you m… -
How can we re-arrange the sequence in Advance Task journeys?Summary: My advance task has both a few .pdfs and an embedded video in the task. However, the video is after the .pdfs but we would like the video to be shown first befo… -
Pending worker should only able to access assigned checklist task after they become employeeI have a requirement in which checklist should get assigned to a candidate when they are pending worker but they should only able to access the task once they are moved …
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Issue with Truncated Guided Journey Drawer in Redwood PagesHi Team, We have enabled a few guided journeys in Redwood pages, but the guided journey drawer is getting truncated, and we cannot see the full image and text in the pop… -
Eligibility Profile for Specific Assignment using FormulaSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Contextual Journeys are not triggering with fscmUI URL, they are working fine with hcmUISummary: Hi we have contextual Journeys which are not triggering when we are using default URL with 'fscmUI' but when we change the URL to 'hcmUI' it works. Now as we ha… -
electronic native signatureI've enabled the native electronic signature but I have to change the drop-down of the task to 'electronic signature' from 'document'. the documents I attached then disa…
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The Native E-Signature Checklist document is not appearing under the document type for the employeeSummary: I've created a document for the employee to sign after the manager has filled out the questionnaire. Once the report is completed, the employee is required to s… -
To mass assign checklist to future dated employees and trigger notification using HDL or REST APISummary: We tried to load ChecklistMassAllocation HDL to allocate the checklist for the employee hired with start date 1st Aug'24 and then ran ESS process - "Mass Assign… -
Journey Name list of values (LoV) is blankSummary: Unable to select the journey from the Journey Name list of values (LoV) when trying to configure a nudge for journeys. Content (please ensure you mask any confi…
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Hide Journeys for HR Coordinator from Manager ViewSummary: We have a journeys that is launched to HR coordinators when a new hire starts to complete onboarding tasks. We do not want line managers to be able to view this…