Category 736
Discussion List
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Does the "Autoprovision Roles for All Users" job delete manually assigned roles? (Service CX)Hi team, We want to better understand the behavior of the "Autoprovision Roles for All Users" job. When it runs, does this process affect roles that have been manually a… -
Eloqua Salesforce Integration App | How to invalidate Salesforce connectionSometimes, Eloqua Salesforce Integration app users must change the existing connection to Salesforce. Specifically, they need to cancel the existing connection and re-au…
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How to configure copy subscription mapping to copy all covered level fields including customizedHow to configure copy subscription mapping to copy all covered level fields including customized fields. When I duplicate the subscription, not all fields from covered l…
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Manually submitted merged process completed without being in New StatusWe are manually merging certain records and when we click on dispatch, the records are going to the completed status automatically. The expectation was that it should go…
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on March 19th & 20th across our Marketing & Sales Unification, Revenue Transformatio… -
How we can create a customer creation form in CX SalesWe just have a requirement that we need to create a customer form which will be similar to google form through which we can create the customer form directly in the CX S…
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How can I set the flexfield context and values of a hz_locations object using Groovy, REST, or SOAP?Hello all, we use the ATTRIBUTE_CATEGORY column in the HZ_LOCATIONS table to discern between "Home addresses" and "P.O. box addresses". We use this for both Account and …
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Oracle Business Process Composer (BPC) Learning ResourcesHi, I have the Oracle Business Process Composer 14.1.2 User's Guide to explore BPC. Are there any other resources or UCLS courses available?
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Can you please let us know the best practices for assigning scoring for custom match rules?Can you please let us know the best practices/any relevant document for assigning scoring for custom match rules? If we assign a score of 80 and 70 to rule 1 and rule 5 …
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Need to get the oracle next release dates and the release notes for Oracle Fusion CX Sales Cloud SerNeed to get the oracle next release dates and the release notes for Oracle Fusion CX Sales Cloud Service
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Configuring Email Integration multiple domains for Microsoft AzureThe actual purpose of E-mail integration is to record and track the complete email communication between the customer and the sales person in the "Accounts" screen of Or…
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REMINDER: CX Solution Overview Demos this Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on February 19th & 20th across our Marketing & Sales Unification, Revenue Transforma…
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Multiple Domain in Microsoft AzureWe have enabled the "Email integration" with Microsoft Azure using "Manage Microsoft 365" under Setup and Maintenance under. We have enabled all the required "Applicatio…
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CX Sales Redwood TimelineWhat is the timeline of Redwood UI within CX Sales? Most importantly, will Redwood be required at some point this year for CX Sales? Thanks.
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Create and Manage FactsWhat methods are there within CX Sales to create and manage facts? We are looking to potentially add facts for reporting.
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Reminder: CX Solution Overview Demos This Week!Register today for our CX Solution Engineering led Solution Overview Demos this week on January 15th & 16th across our Marketing & Sales Unification, Revenue Transformat…
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What table will show the transactions affected by a customer mergeWe are performing customer merges in customer data management in 24D and have a question. After the merge is completed, we would like to be able to look at the transacti… -
Monthly Solution Overview Demos NOW Available!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma…
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Eloqua Salesforce Integration App | Trigger email notifications when a new Lead or Case is createdBackground Salesforce REST API allows developers to programmatically trigger the default Lead or Case assignment rules in Salesforce. This can be accomplished by making …
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How to enable Verify Phone option in the Phone section of CDM UI?In the screenshot attached, we have verify address option in the address section of Organization UI. We want similar option as Verify phone in the phone section. Please …
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CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos kicking off on November 20th & November 21st across our Marketing & Sales Unification, Revenue…
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Parent Partner Inactive can we create Partner Contact on Child PartnerHi, I have a question where in case if Parent Partner is Expired or Inactive can we update child Partner or Can we create Partner Contacts and Partner Contact Accounts o…
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What is the relationship code of contact relationships?What is the relationship code of contact relationships? In the UI we saw 'Person who is a contact for an organization', 'Organizations which have contacts' as relationsh…
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Program created in Responsys blocks the sending element of WhatsAppHi guys, We've created a program for triggering WhatsApp messages using Infobip. In our tests, the messages were sent normally, but when we published the complete rule, …
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Issue Saving Configuration in an Oracle CX Apps Iframe - 401 "Unauthorized" error appearsHello team, We are integrating with CXApps, and we are encountering difficulties when configuring a service through the iframe provided by our API, which is invoked by t…
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Business Card Scanner for Accounts in CX Sales Mobile AppHi, how can we enable the business card scanner funcionality in the "create Account" dialog, to create an account in the app? As far as I am concerned only leads and con…
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Need to populate all the details of account on approval notification in CDMHi, In the current object workflow configuration, Only object type and object name are viewed on approval notification in CDM. I was wondering if there is a way to popul…
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Unable to find custom child object in desktop pageUnable to find custom child object in desktop page. We have a custom object under Accounts in sandbox but we are not able to make it visible in CDM organization page. Wh…
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Use RPL within a CX App action step in ResponsysHello Everyone! We are in the process of developing a CX App for Responsys. Our use case requires to render personalization within the text before it is sent to the App …
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Redwood UIHi, is the Redwood UI installed by default in 24C or 24D upgrades? Thanks for your help.