Knowledge
Discussion List
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Is it possible through reports to figure out who has viewed the articles?Summary: Hello, A customer asks if it is possible, through reports, to understand who user accessed articles within the Knowledge Base? Thank you Best Regards Gianfranco…Gianfranco Fariello 11 views 1 comment 0 points Most recent by Radhika Abhyankar-Support-Oracle Help Desk -
smartview install issue when upgraded from 32-bit to 64-bit officeSummary: smartview install issue when upgraded from 32-bit to 64-bit office Content (please ensure you mask any confidential information): 1) SmartView is unable to run …
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User is facing the issue "Your account must be configured to access Knowledge Management."Summary: Hi All, A user facing the error "Your account must be configured to access Knowledge Management. Contact your Help desk." while accessing "My Knowledge" page. U…
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Is it possible to download the Knowledge base uploaded to the system?Summary: hello, a customer asked us if it is possible to download all the knowledge base uploaded to the system, if if if it is possible can you tell me the action he ne…
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Hide one of the most browsed articles in HR Help Desk?Summary: Hi all, Is it possible to remove from the most browsed articles one of them? E.g. in the below example/print screen the client needs to remove the circled one a…