Sales
Discussion List
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Show OTBI Graph with no values rather than No Results messageSummary: There are instances when the OTBI bar graphs result in no data results. Instead of showing a "No Results" message, is it possible to show the graph instead? We … -
Can we add a conversational agent to a workflow?Summary: I have created a workflow called "ACN_Return_Guard_V1" which makes use of the standard Sales Return Order assistant to create returns but, initially checks if t… -
Oracle Sales:オラクルからの重要なお知らせ平素よりOracle Sales製品をご活用いただき、ありがとうございます。 この文書では、Oracle Sales製品をご利用のお客様へ、オラクルからの重要なお知らせをお送りします。 この画面…shinji.mizusawa-Oracle 195 views 47 comments 2 points Most recent by shinji.mizusawa-Oracle 日本語Oracle CXフォーラム
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Fusion SalesおよびFusion ServiceのRedwood UX移行タイムラインのアップデート2026年9月1日付けで、Fusion SalesおよびFusion ServiceのRedwood UX適用タイムラインの1リリース延期についてのアナウンスがありました。 それに伴い、2026年9月3日付けの下記Globa…shinji.mizusawa-Oracle 10 views 0 comments 0 points Started by shinji.mizusawa-Oracle 日本語Oracle CXフォーラム
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how to check if the Oracle fusion instance has been upgraded to IAMSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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List of OOTB CX Sales ReSummary: Kindly let me know the list of OOTB CX Sales reports Content (please ensure you mask any confidential information): Version (include the version you are using, …Arunkumar A C 13 views 2 comments 0 points Most recent by Deepak Prakash Reporting & Analytics for Sales
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AI Agent - Fusion CX - Agent response works rarely and does not work in expected flow many times.Summary: We have created an AI agent and using workflow LLM prompt we have defined the execution flow. We observe it works fine at times but most of the times it does no…
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Not able to find Cross-Sell Program Workspace in the agentic applications.Summary: Not able to find Cross-Sell Program Workspace in the agentic applications. Content (please ensure you mask any confidential information): Not able to find Cross…
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Is Employee role cost license? Is there a document that list all the roles that may consume license?Summary: We are finalizing our security matrix and making sure we will not exceed the number of license available for different roles. One thing we want to know if Emplo…
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To provide notifications for warning & expired milestones in oracle fusion next gen HR Help deskSummary: Hello Team, I am trying to create notifications for expired milestones/provide warning milestones. I tried using groovyscripts and using object workflows but it…Rajaraman Subramanian 103 views 6 comments 0 points Most recent by Baskaran Sambandam Human Capital Management
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FDI CX -Opportunity Revenue Line:Resolving Registry IDs Across Sales Account HierarchySummary: Hi Team, I am working in Fusion Data Intelligence (FDI) using the CX - Opportunity Revenue Line subject area and need some clarification on Sales Account Hierar…Vaishnavi Dhavamani 13 views 0 comments 0 points Started by Vaishnavi Dhavamani Reporting & Analytics for Sales
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How to stop the creation of new Service Request, when email is sent to closed SRSummary: When an SR is closed and a user sends an email in reply to that closed SR, a new Service Request is created, which needs to be prevented Content (please ensure …Sashank Tummala 28 views 4 comments 0 points Most recent by Om Yadav-Oracle AI for Fusion Applications
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How do I add our Custom AI role to the agent team of "Enrich Contacts Agent"?Summary: As of now none of the users are able to enrich contacts in their outlook side panel. We are in 26B. Expectation is "Enrich Contacts Agent" will read email signa…
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Want to know what all the AI features are in Fusion? Look here first!We're getting lots of questions from people keen to understand what all of the AI / Agentic features are within their Fusion Applications. This is the go-to place for co…Alasdair Bailey-Oracle 1.4K views 14 comments 14 points Most recent by Shashi Hegde AI for Fusion Applications -
Does user sync enable auto assignment of KAMs in CX4U?Summary: As we are implementing, we came up with a query related to user synchronization. Does owner of the CCS Organizations/Contacts will be flowed into CX4U Sales Clo…SOURAV_B_SEN 12 views 0 comments 0 points Started by SOURAV_B_SEN Customer Experience for Utilities - CX4U
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If a bug is found after TEST upgrade, can Fusion PROD be deferred by changing cohorts?Summary: Oracle Fusion Cloud Applications (including CX4U) follow a mandatory quarterly release cycle. Each quarterly release delivers new functionality, fixes, security…Ryan Minor-Oracle 30 views 1 comment 0 points Most recent by Mahmoud Elkomy-Support-Oracle Customer Experience for Utilities - CX4U -
Rel 13.20B User Adoption – Object Activity and Resource System UsageContent User Adoption metrics help CRM stakeholders continuously measure the success of their CRM implementation. Using these metrics, CRM business leaders can obtain cr…Sudharshanan K B-Oracle 1.5K views 26 comments 21 points Most recent by Jay_Johnson_SC Reporting & Analytics for Sales
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Abrupt and unprofessional service withdrawal of Ask Oracle Home page LayoutHow can Oracle pull a functionality out with such little notice - this is very painful for those users that are already using this feature - We went live with Home with … -
How to Change Sub-view Sort Order for Account-Contact Object?Hi Team, I’m trying to modify the subview sort order for the Account-Contact object (child object of Account). This subview appears on the Account Details page. I have a…
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Can Fusion / Oracle Sales Cloud inject third-party JavaScript snippets like Pendo?Summary: Requesting confirmation on Oracle Sales Cloud / Fusion support for AI Agent adoption tracking in version 26B, including whether third-party JavaScript tracking …
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AI Agents Studio - Use cases not workingSummary: Hi Team, We are currently using the demo environment to set up a Sales Assistance Agent designed to help users create sales accounts. However, we are encounteri… -
Can we integrate data from Snowflake to AI AgentsSummary: Is there a way to integrate snowflake to the AI Agents. Based on the user's query, can it perform dynamic query, fetch data from snowflake and generate response…Harshita_Saxena 11 views 1 comment 0 points Most recent by arpit_paliwal11 AI for Fusion Applications
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Looking for End-to-End P2T and T2T Security Checklist (Pre and Post-Refresh Tasks) for Fusion CloudSummary: Hi Community,I am working as an Oracle Cloud Security Consultant. I am looking for a comprehensive, end-to-end checklist covering both Pre-Refresh and Post-Refr…srikanth kadiga 96 views 1 comment 0 points Most recent by Arindam Sadhukhan-Oracle Applications Security
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I am trying to generate BIP report from Duplicate Identification Batch resultSummary: I am trying to generate a BI Publisher report for Customer Data Management Duplicate Identification batch results. I need the following attributes in the report…Archana Balaji 13 views 1 comment 0 points Most recent by Saloni1412 Reporting & Analytics for Sales