Clarisa De Torres-Oracle Blue Diamond

Hi @Elina Kourouzidou, were you able to check the comment above? Kindly provide additional information so we can assist you with the case filing. Thank you!

Hi @User_XJY8F, thank you for the additional details. I successfully replicated your issue using the line item discount. However, I noticed that your formula may not correspond with the tax calculation in the transaction record. Per checking based on the standard behavior, when a discount line item is applied instead of…

Hi @User_WA9MO, were you able to check the comment above? :)

Hi @A K M Farid, were you able to check the comment above? :)

Hi @User_93QUT , were you able to check the comment above? Kindly provide additional information so we can assist you further. Thank you!

Hi @Valdi can you check if you are using Legacy Tax (Advanced Tax) or Suitetax by navigating via Setup > Company > Enable Features > Tax tab. If you are using Legacy Tax, per checking, as per SuiteAnswers ID: 41011 - Intrastat Reporting Fields, Intrastat Reporting Fields on Item Records do not include the Country of Origin…

Hi @Mel H, No worries at all—I completely understand! This topic can definitely get a bit technical, especially if it's not something you deal with regularly. Just to clarify, EITF 08–01 Revenue Recognition is part of NetSuite classic revenue recognition. NetSuite currently offers the Advanced Revenue Management…

Hi @Kedalene, per checking, this is the standard behavior of the system. This is also mentioned under SAID 64443: The following account types are not eligible for intercompany elimination. For these account types, you cannot check the Eliminate Intercompany Transactions box. Bank Credit Card Nonposting Fixed Asset Hope…

Hi @Mel H, yes that's right. Currently, the allocation looks at all the revenue elements in the Revenue Arrangement and their allocation types. For the 2 step allocation, this occurs when a sales order includes items with an allocation type of Normal and Software and the Two-Step Revenue Allocation preference is enabled.…

Hi @kmorgan, were you able to check this? :)

Hi @User_FL4CK, were you able to check this? :)

Hi @User_93QUT , are you using an Administrator Role? If yes, kindly go to Reports > Financial > Balance Sheet to check the standard balance sheet report and set the As of Date to Jan 2026 then see if you will have a Net Income of 0. Kindly provide screenshots for reference. Thank you!

Hi @User_WA9MO, yes you can create another accept payment for the 10 and change the selected account based on your preference. Let me know if this works for you. Thank you!

Hi @User_93QUT , per checking, I generated a standard balance sheet report and set the date to as of Jan 2026 and noted that the Net Income row is zeroed out. It seems that yours is a customized report. Can you double check on your end by using a standard report? Thank you!

Hi @A K M Farid, per checking, the default exchange rate for a transaction is based on the currency selected on the related entity (such as customer or vendor) record and the transaction date. This default is the rate in the Currency Exchange Rates list for the selected currency effective as of the transaction date. If you…

Hi @User_93QUT for clarification, are you pertaining about the opening balances of the profit and loss accounts to be 0?

Hi @User_XJY8F, to check, I created a sample invoice with discount and tax and it seems that your formula matches with the formula if Amount (Net) and Amount (Tax) is added together. Here's the sample invoice: Here's the results tab of saved search with the two formulas to compare: This is how it looks like when previewed:…

Hi @Elina Kourouzidou, Hi! Since this is an urgent issue and might be a potential defect—and you've been unable to file a case—I’ll go ahead and file one on your behalf. I’ll also try to replicate the issue in our test account. Please keep an eye on your email to avoid any delays in the case filing. Thank you!

Hi @kmorgan can you try this instead: CASE WHEN ({transactionlines.accountingimpact.credit#currency_consolidated}) IS NULL THEN -({transactionlines.accountingimpact.debit#currency_consolidated}) ELSE ({transactionlines.accountingimpact.credit#currency_consolidated}) END Here's how it looks like on my end: Hope this helps!…

Hello @Mary Rivas, per checking yes currently user is only able to select one term in a customer record and the ability to select multiple terms is a system limitation. It seems that the best options are 1 and 2 from the ones you provided since manual override is prone to error. Since we are not allowed to assist customers…

Hi @A K M Farid, were you able to check the comment above? :)

Hi @kmorgan were you able to check this SuiteAnswers article - 85159 SuiteAnalytics Workbook > Show correct values for Transactions with Income GL Impact? Let me know if this works for you. Thank you!

Hi @User_WA9MO, per checking, you may want to put a partial 90 on the payment amount if you don't want to include the expense amount with it: Hope this helps!

Hi @User_FL4CK, per checking, for long-running reports, usually those with a large amount of data, a popup option lets you run the report in the background and be alerted when the report is completed. You also have the option of scheduling reports to run at specific times. See 8397 Working with Report Results for more…

Hi @Paulina G., thank you for the detailed response. I'm having a hard time trying to replicate the error on our test accounts. May I know if this is Mexico or Colombia Localization? Can you check if Localization Bundle/SuiteApp is up to date and Electronic Invoicing Bundle as well? If it's Mexico Localization, please…

Hi @Mel H upon checking an add-on feature to Advanced Revenue Management (Essentials) is Advanced Revenue Management (Revenue Allocation). This feature supports the use of fair value pricing, range checking, and fair value formulas to allocate revenue across several performance obligations. Per further checking, however,…

Hi @Paulina G. , are you creating a Credit Memo from the UI? Can you provide steps to reproduce and screenshot of the error so we could try to replicate on our end. Are you also using any localization for this? Thank you!

Hi @User_93QUT were you able to check the comment above? :)

Hi @Vishnu M, were you able to check the comment above? :)

Hi @A K M Farid, per checking, to manually update an exchange rate between two currencies, you must add a new exchange rate record with the same base currency and foreign currency. The effective date of the new exchange rate record must be later than the existing rate record For more information, you can checkout SAID 7729…